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"Take out ginormous spiders from room"

"Room service and dining options are limited. Parking is expensive and to be paid separately. Room odor can improve. The air conditioner needs to reach 3 floors. There is 1 floor freezing and another warm."

"Smaller than the pictures look. But nice area to see lots of green space. Pool is a fair size and clean. Our Room was small but others might be bigger. Very nice staff. "

"The staff were awesome! The room was very clean. The beds were comfortable and the A/C was nice and cool. We loved the pools. The continental breakfast was good."

"Excellent place and very calming and soothing environment. The staff was amazing and accommodating. "

"One of the AC units in the living room started leaking. There was no hot water when we arrived and Wifi was inconsistent. "

"Excellent service, love staying here with my family"

"Omg everything was perfect for me & my best friend. Property/rooms extremely clean & super nice staff!!!"

"The staff is all family and they make you feel like family too! Such great people! The rooms are spacious, clean and lovely. Breakfast is cooked fresh, there is a hot tub and pool, and the grounds are immaculate! The hotel is high in the mountains so it is quiet and scenic. It is authentic Puerto Rico! We are planning another trip in November! "