Paseo de las Artes

The lobby and lounge were very quaint and the staff that greeted us the 1st night was kind. Our room was spacious - we were 4 . The bedrooms were roomy and the showers were great. The closets were large but only one had shelves and a basket to store our belongings. The property is nestled in a very tight spot on a 2 lane street that is very busy. One of the housekeepers stopped traffic for us so that we could reverse out of the parking spot. I did not catch her name but she was on duty Tuesday efternoon. Please thank her again! The parking…….is not good! The spots are limited and in the morning blocked by cars that made it very challenging to exit. Fortunately , the amazing staff was ready to assist. Chris especially went above and beyond to ensure we had a spot when we arrived. He helped us 2 nights without hesitation and with a smile on his face. Thank you Chris! I met Elliott in the am. He was very welcoming and cooked some delicious eggs to go with my complementary continental breakfast. Parking is the reason my rating is not higher. It was a challenge each time we entered and exited the lot. The staff was super helpful each time however I would’ve preferred to not worry about parking. Thank you again to the very kind and helpful staff! They really are a great team!

The host that help us with the check in was the only positive point of our stay. To start, the real name of the location is not Ocean Breeze. The actual name is Condado Villas and the entrance is a the end of a street with no exist. It is actually a very outdated condo. Our room had a great view, however, we were not able to enjoy it because the AC outside unit blows the hot air into the balcony. The Kitchen was outdated and utensils dirty. I had to wash all the glasses before using them. The bathroom was dirty and the shower broken. There was no pressure on the water and it would change from cold to very hot in a second. The bed was an IKEA bed, the cheapest you could find and the chair for the mini table in the room were broken. We were not able to use them. The pool was outdated and the pool chairs broken. I don’t recommend this place to stay. I picked this facility because we were added to a family trip after the booking was done. But I would have rather stayed at the facility next to this one, hotel Caribe.

the power been off and on since Wednesday during my stay. They never said anything about it during check in .I arrived Thursday night the lights went off Friday the front desk told us we had to evacuate so I honestly didn’t get to enjoy my stay & it was my birthday it was all an inconvenience and a big hassle for me it through my whole entire trip off!