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Great location, immediately adjacent to rail, very close to old town area which is most interesting . Hotel staff, Fanny and Steeven were welcoming and most helpful.. Room clean, nicely done snd comfortable. Breakfast really good. Would recommend absolutely
Peter
Stayed 3 nights in Apr 2024
10/10 Excellent
Jonathan
Travelled with group
12 Apr 2024
Excellent staff. Service with a smile. Thank you.
Jonathan
Stayed 4 nights in Apr 2024
6/10 Okay
Timothy
Travelled with family
7 Apr 2024
Liked: Cleanliness, staff & service
We booked a family room (double and sofa bed). The sofa bed was very uncomfortable (even for the smaller/lighter kids). The room was too hot and the air con did not cool it down. On the plus side, the bathroom was good with a nice shower and breakfast was excellent.
This hotel surprised me. Nice updated room that was clean. Great breakfast! Easy to park and tight across from train station. Would definitely stay again. Nice staff too!
A 3 night stay here. Staff were so friendly and helpful throughout. The room was spacious and well set out.
The hotel is 5 minutes from town centre where the eating and drinking options are numerous.
Booking in and checking out was a very smooth process and having underground parking access was a bonus as we stayed during a heavy snow period.
Lovely hotel, lovely staff.
We thought the hotel was everything we wanted for our overnight stay. Dog friendly, carpeted rooms, with all necessary facilities, excellent breakfast and friendly efficient staff.
Excellent value for money. Efficient, friendly and cheerful staff. Spotlessly clean room and bathroom. Very good breakfast included - good choice of food and drinks including hot dishes. Convenient parking with direct lift access to the hotel reception. 5 minutes walk to the main squares/town centre. Although the hotel is opposite the station there is very good soundproofing so we could hardly hear the trains.
Great location - close to train station, 5min walk to "du Place" (Town square) with dozens of restaurants, cafes & sometimes, live musuc. Very friendly, efficient & helpful staff. Large room by Euro standards.
Phillip
Stayed 2 nights in Sep 2023
10/10 Excellent
Richard
6 Sept 2023
Richard
Stayed 1 night in Sep 2023
10/10 Excellent
Laura
29 Aug 2023
Laura
Stayed 1 night in Aug 2023
10/10 Excellent
Clive
Travelled with partner
22 Aug 2023
Liked: Amenities
Staff were all very helpful,understanding,knowledgable and keen to help us
Great place to stop en route to the Alps . Room was for four of us and was huge and comfortable . Location very good and easy to find. The car park is a huge underground parking so loads of space( and secure). Breakfast was good - especially for those with an onward journey. Staff very helpful and the bar and restaurant opened late so even if you arrive late - you can still grab something. Definitely recommend
Very pleasant and helpful staff on reception. Room (suite with balcony) was very clean and surprisingly good size for the 4 of us plus a dog and we thought it very good value. Balcony had several very large planters with very dead plants - maybe best to remove the planters completely if they’re not going to be looked after! Dogs not allowed in the breakfast restaurant - would have been useful to know this before we booked as hotel is described as pet friendly. NB Le Mercure next door allows well behaved dogs in the restaurant. The area around the station is certainly not the best in Arras, but the room was quiet, the parking very convenient and overall the hotel is good value for money.
Great hotel to stay in easy parking underneath the hotel staff very helpful and easy walking distance to Arras city centre and hero’s square
Good breakfast too included
Ideally close to the station and within walking distance of many of the sites in Arras, the hotel is clean and the staff friendly knowledgeable and helpful.
They had A/C in the hotel after I had to be switched from another hotel with no fan and no AC! Great customer service at the holiday inn plus the breakfeast was good! Walk to the train station!
Very clean and functional hotel by the station. Very close to the city centre.
Staff are lovely and friendly and look after you.
Location is between a car park and the station, so it’s very industrial and there’s no view