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Reviews of Villa Puri Teras

2 out of 5
Villa Puri Teras
Jl. Puspa Raya E-1 No. 15, Komplek Graha Puspa - Sersan Bajuri, Parongpong, West Java

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa puri Teras review
The stay was quite comfy within a street of private landed properties. Service is excellent, good for a quick stay

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I expect more
(Pros) 1. The location of this Hotel is great, near to many interesting places in Lembang. 2. Hotel staff was helpful. (Const) 1. categorized as expensive hotel even in the peak season. 2. Warm water was not ready, I could not enjoy my shower in the evening and in next morning was worse. 3. I don't like smell of my room, felt like i stay in hospital. 4. AC should be considered, considering the rate of this hotel.
Response from General Manager on 26 May 2016
Dear Anonymous, Thank you for sharing your experiences with us. Regarding electric water heater, we already had it and we wished you address your concern to us at the time as we didn't have any knowledge of warm water problems during your period of stay. We fully take note your other concerns and we will definitely share with all of our team for improvement. We thank you once again and we look forward to be able to serve you again in the future Warm regards

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Puas

6/10 Okay

K Thoriq, Jakarta

Liked: Staff & service
Disliked: Cleanliness
Hotel in Residential Area
It's nice hotel with friendly staff but need to improve in services such as room services and reasonable price.
Stayed 1 night in Mar 2018

10/10 Excellent

O2 imaginary, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh!
찻길과 떨어져 있어서 공기가 쾌적하고 렘방 정상으로 접근하기 용이하다. 스탶이 매우 친절하고 특히 매니저인 Ronald는 이곳 출신이며 관광 정보에 매우 해박하다. 가성비 최고였다.
Stayed 1 night in Oct 2017

10/10 Excellent

Joonho Kim, 수지

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and Comfotable, Family-like staff
주택가에 위치해서 조용함. 콤팩트하지만 정갈한 호텔. 가족처럼 편안한 스탭...특히 스킨헤드의 안경 쓴 매니저는 주변 정보에 매우 해박하고 정말 친절하게 알려줌. 매우 저렴한 가격만큼 필수 시설만 제공. 주변 체험시설의 거점으로 최적 위치. 북쪽 5분 거리에 맛집이 있어서 편리함. 가성비 매우 좋음. 단점은... 우기에 이불에서 냄새. 침대 시트와 베개는 깨끗하지만.
Stayed 1 night in Sep 2017

10/10 Excellent

Erlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan Tenang
Walau di kamar tidak ada AC tetapi terasa nyaman dan tenang