Parkvale Holidays from £318

Room was clean and hotel was is in good condition. Restaurant meals were good. Disappointed that the hot tub jet timer did not work. Staff was distracted on arrival which was disappointing getting room key and luggage.

The suite we had the pullout couch should have a quality mattress on it! For the amount of money paid for the night this place was a great disappoint.

The pull out couch was very dirty, no extra blankets were provided in the room and when we arrived back around midnight after the wedding we attended, our air conditioner had leaked all over the floors and we had to clean it up.

Hotel needs some upgrades, but it’s still nice. We had a kitchenette in our room and it was a nice perk to have. Quiet area and well located.

Let me start with the positives. The staff was courteous, the room was clean and the property has a very nice restaurant with great food and nice views. Unfortunately, this hotel has a few negatives that degrades from its overall appeal as a property that markets itself as an upper mid-tier. For starters, the property does not have an elevator, which will make it difficult for people with mobility issues. Second, the decor of the room reminds me of a Motel 6 -- no closet, low-grade oak furniture, 3 floor lamps that may have been purchased at Ikea, no safe and a frameless mirror glued to the wall. The bed was fine, which was a plus. The property faces Highway 1 with its best rooms (view rooms) facing the highway. We had to sleep with ear plugs due to the road noise. If you do stay here, ask for a room away from the highway.