Ratings based on 331 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from Quebec

One night stay getting over our jet lag

Posted 03-Jul-2017
Pros: Location,price, and cleanliness
Cons: Not big enough for families
Location: Montparnasse cemetery, pas à pas from traveling guide
It has a perfect location near the gare Montparnasse, and restaurants. The hotel is comfortable and clean. It was perfect to get over our jetlag and continue our trip with the TGV
4 out of 5
by Dulcie

a very nice hotel

Posted 30-Mar-2017 on Hotels
Everything was nice. Hotel, room, staff. area. Only thing a wee bit annoying is there was only one bag of each kind of tea bag although it was a double room. Just a small irritation.
5 out of 5
by Felicia

Convenient location

Posted 20-Mar-2017 on Hotels
The Wi-Fi was a little spotty but the location was perfect! Super close to bus stops and the metro, tons of restaurants and grocery stores. Staff was professional and courteous.
5 out of 5
by A verified traveller

Great hotel in Montparnasse

Posted 13-Feb-2017 on Hotels
Close to Galeries Lafayette et Monoprox. Excelleant location. Great restaurant for all budgets. Room was small. Great breakfast. Friendly staff.
4 out of 5
for Everyone
by A verified traveller from San Francisco CA

Nice accessible location

Posted 15-Jan-2017
Pros: location. location. location. Reasonable staff -- gave us extra water bottles for free.
Cons: I booked a room with twin beds but on my 1st night, I didn't get that. I was transferred to a different room the next day.
Location: Montparnasse station, 2 other metro stations. It was fairly easy to skate towards the Seine river.
I booked this hotel to do the Pari roller Friday night skate. It was very close to the starting point of the group skate. There are also several Metro stations nearby within walking distance. Another plus is the convenient Le-Bus direct transportation to the CDG airport.
4 out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
Nice hotel
2 out of 5
by A verified traveller

Good room, deplorable service

Posted 24-Oct-2016
Pros: Good sized rooms (for Paris), nice washrooms. Good decor of rooms.
Cons: Got off to a rough start as Expedia rebooked us using a different name and hotel couldn't find our booking. Management and reception resolved amicably. Last night's stay absolutely ruined the otherwise good for us. Last night for us was Friday Oct 21, and whomever was handling reception on the evening shift had total disregard for customer service. We and all other patrons were locked out of the hotel when we stepped out briefly, took 10+ minutes of bell ringing for someone to let us back in, then key wasn't working for our room and had to come back down. Another 10 minutes ensued trying to raise receptionist who again disappeared and we were visibly frustrated. Receptionist gentleman emerged and commenced by antagonizing us (along the lines of "oh you're annoyed? well it's my lunch break I need to eat") and was incredibly abrasive and obviously himself flustered at for a second time being summoned. His demeanour and total disregard for the lengthy delays imposed on paying customers of the establishment ruined our perception of the hotel. I understand and appreciate employee needs for breaks, but the hotel needs to remedy how this is handled to avoid locking out patrons from hotel and room. Hotel really needs to install key system outside to allow unattended access by patrons when receptionist is on break. I would not return unless it was confirmed provisions were put in place to prevent this, and the employee reprimanded for his behaviour.
Location: Paris Catacombs are a few blocks (easily walkable) away as is the Montparnasse station.
3 out of 5
by Debbra from White Rock BC Canada

Posted 04-Jun-2016 on Hotels
We had asked for twin beds, and when we got there..it was a double bed. There was a funny smell in our room...thank goodness for windows that open. Other than that, it was fairly quiet. The hotel staff were nice.
5 out of 5
for Couples
by James L.

A good choice

Posted 31-Mar-2016 on Ebookers
Friendly staff and clean rooms. Good value breakfast. As we live in the country I found the early morning bin collection noisy. Will happily stay again but request an inside room.
1 out of 5
by A verified traveller

Posted 11-Mar-2016
Horrible stay. There was no heating in our room: we called the receptionist and she promised to fix it, but never did. I booked a superior room: it was clean, but very small, with a horrible view from the window.