Ratings based on 1,082 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from 's-Hertogenbosch

Vlak bij het metrostation heel handig.

Posted 08-Aug-2016
Heel fijn hotel. Keurige bediening spreekt ook Nederlands. Ook leuk voor kinderen.
Comment from Hotel Management
by General Manager, Hotel Management
Geachte klant, Dank u voor uw goede feedback en we verontschuldigen als de vertaling is niet perfect. Sterker nog, een van onze receptioniste, Ornella, vloeiend Nederlands. Voel je vrij om te kopiëren / plakken uw recensie op TripAdvisor, onze teams zijn zeer gevoelig en evaluatie zal worden gelezen door velen. binnenkort, Stéphane TISON Directeur de site
5out of 5
by A verified traveller

Tolles Hotel

Posted 06-Aug-2016
Pros: Sauberkeit
Wir hatten das Hotel für 5 Tage gebucht und waren sehr mit dem Service, der Sauberkeit ... zufrieden. Es liegt direkt in der Nähe der Metro und den Busstationen. Das Personal spricht Deutsch, Englisch ... und hilft sehr gerne bei Auskünften über Paris.
Comment from Hotel Management
by General Manager, Hotel Management
Sehr geehrter Kunde, Erstens, wir entschuldigen uns, wenn die Übersetzung nicht perfekt ist. Vielen Dank für diese wunderbare Überprüfung unserer Gastgeber, vor allem aber die Qualität der Rezeption unseres Teams. Es ist ein Vergnügen, Ihre Kommentare mit allen unseren Mitarbeitern zu teilen. Wir hoffen, Sie bald zu sehen. Darüber hinaus werden die Zimmer komplett renoviert. bald Stéphane TISON Directeur de site
5out of 5
by A verified traveller from napoli

Nice hotel ,, excellent location

Posted 03-Aug-2016
I stayed for 5 nights , with my wife and 2 children ,, coming from Napoli (Orly airport) The hotel is 20 minutes from the airport ,, taxi only 30 euros ,,, the metro line 4 is just 5 minutes walking ,, also the bus and the tram ,, the hotel itself is clean and comfortable
Comment from Hotel Management
04-Aug-2016 by ST, Hotel Management
Dear Mohamed, Thank you for your positive feedback on our localication and on the property. Feel free to copy / paste your review on TripAdvisor that it be read by many. See you soon Stéphane TISON Directeur de site
5out of 5
by A verified traveller from Sevilla

Económico, limpio y cómodo

Posted 27-Jul-2016
Pros: Todo
Cons: La ubicación, aunque no es mala
Location: Está un poco alejado del centro pero a 300 m hay paradas de metro, tranvia y autobuses, y en 20 minutos llegas a cualquier punto de París sin problema
Buen sitio para alojarse a buen precio en París, muy limpio y personal muy atento y cama grande y comodísima, así como el sofá cama ya que yo iba con niños. Creo que solo un recepcionista habla español. Llegamos antes de la hora de check-in y pudimos dejar las maletas e irnos a ver París y lo mismo el día de salida, dejamos la habitación y después fuímos a recoger las maletas. A 200 m hay un Carrefour Market donde puede comprarse a buenos precios lo que necesites si además como es mi caso no tienes el desayuno incluido en el hotel. En definitiva muy recomendable para visitar París de forma más económica.
4out of 5
by A verified traveller from Jacksonville, FL

Nice hotel, our third time staying here.

Posted 10-Jul-2016
Our third time staying in this hotel. Clean, comfortable, good size rooms and convenient location. The breakfast is very good and kids eat free which is a good deal for us having four kids. The staff is very friendly although our requests never make it to them for some reason; like connecting rooms and crib. It's the only problem I always have. We arrive late and tired and our rooms are never ready with the crib and my husband and I have to split in two rooms because they forgot to book connecting rooms for us. Next time I will call a month in advance and again a few days before arrival to make sure things are right. Other than poor planning, the hotel is good and I would stay again.
Comment from Hotel Management
13-Jul-2016 by ST, Hotel Management
Dear Rose, Thank you for your review following your stay third. We are delighted with the trust you place in us. On arrival, the rooms are available at 14:00, when you arrived at 11:00. When the hotel is full, we do our best to give you the room when they are ready but customers also checked out at midday. We hope to see you soon for a fourth stay. Regards, Stéphane TISON Directeur de site
5out of 5
by Delfin III from Philippines

Posted 27-May-2016 on Hotels
Overall the hotel was excellent
Comment from Hotel Management
by ST, Hotel Management
Dear guest, thank you very much for having taken time to give your feedback after your stay at NOVOTEL Paris Porte d'Orléans.We are happy that you enjoyed your stay and we hope to welcome you very soon again in our hotel. Best regards, Stéphane TISON, General Manager.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2016 on Hotels
3out of 5
by A verified traveller

Albergo molto vicino alla fermata metro 4

Posted 14-May-2016
Cons: Tante cose
Camera con aria molto secca senza la possibilità di aprire la finestra perche con maniglia rotta La televisione non funzionante ( solo 1 canale si vedeva ) col telecomando ne da vicino poteva essere cambiato Fatto presente ma nulla di fatto Stanza 204
Comment from Hotel Management
29-May-2016 by ST, Hotel Management
Gentile Cliente, Ci scusiamo se la traduzione non è perfetta. Grazie per la tua opinione dopo il vostro soggiorno. Le camere dell'hotel non si aprono per la sicurezza e il comfort. Così, l'acustica della sala è perfetta. Sul telecomando, hai contattato la reception? I nostri addetti sono disponibili 24/24. Così, si potrebbe cambiare rapidamente il telecomando. Speriamo di vedervi presto nel nostro stabilimento. Stéphane TISON Directeur de site
3out of 5
by Hanna from Turku, Finland

Easy access to public transportation

Posted 12-May-2016 on Hotels
Nice hotel with easy access to public transportation. Nicely different area.
Comment from Hotel Management
28-May-2016 by ST, Hotel Management
Dear Hanna, Thank you for your good comments. We hope for the next holiday have a better rating given your positive return. See you soon. Stéphane TISON Directeur de site
4out of 5
by Hanumantha from Dublin

Novotel in Paris

Posted 09-May-2016 on Hotels
Friendly front desk; good break fast; English speaking staff; quite rooms; children friendly
Comment from Hotel Management
25-May-2016 by ST, Hotel Management
Dear Guest, Thank you for your nice comment regarding your stay in our establishment. Kind regards, Stéphane TISON Directeur de site