Ratings based on 369 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 18-Jun-2018
The staff was very engaging and helpful. We had a great stay
Recommended
for Everyoneby a verified traveller from NEW ORLEANS
Posted 21-May-2018
GREAT LOCATION...THE STAFF WAS WONDERFUL!!!! TRULY
ENJOYED OUR STAY....
Comment from Hotel Management
24-May-2018 by Gianluca, Hotel Management
Thanks a million for your lovely review following your stay with us. I'm so delighted to read that you have enjoyed your stay with us and will certainly convey your kind words to the whole team. We look forward to welcoming you back soon to Paris. Warmest regards,
by a verified traveller from London
Posted 21-May-2018
A good hotel but nothing outstanding about it.
For a decent room ,junior suite, I had to pay 150 euros extras as the standard one was very small and basic. The complimentary coffee at the reception it was below average,the staff is kind and helpful. The location is good but I would say a bit too quiet,10 mins walk from the Madeleine metro station. The hotel is nice but a bit pricey for what it offers.
Comment from Hotel Management
29-May-2018 by Gianluca, Hotel Management
I appreciate the time you have taken to share with us your concerns and impressions. I'm terribly sorry to read that the coffee in the lobby was not to your liking and that you did not enjoy our location. Please trust that your comments are very valuable to us, as they allow us to review our shortfalls. I hope to have the pleasure to welcome you back. Kind regards,
by a verified traveller
Posted 08-May-2018
Staff very friendly and helpful
Comment from Hotel Management
15-May-2018 by Gianluca, Hotel Management
We are so glad you enjoyed your time with us and thank you for such a kind review. I hope we have the opportunity to host you again in the future. Kind regards,
Recommended
for Everyoneby a verified traveller from California
Stylish, comfortable, friendly, great location!
Posted 09-Apr-2018We had a lovely stay! The staff was so friendly and helpful and our room was so gorgeous and very comfortable!
Comment from Hotel Management
10-Apr-2018 by Gianluca, Hotel Management
Thank you so much for such and amazing review. I am glad you enjoyed the Hotel, and I will share these comments with my team to make sure we keep on with our efforts. Again, a big thank you for your review, definitely let us know when you plan your next trip to Paris.
Recommended
for Everyoneby a verified traveller
Nice small hotel, great location
Posted 19-Mar-2018The staff are superb, and helped us in any way we asked. The lobby lounge is beautiful. The gym is poorly equipped and quite small and the rooms, though beautiful, lack lighting.
Comment from Hotel Management
21-Mar-2018 by Gianluca, Hotel Management
Thanks so much for your review! We appreciate hearing from you and are glad to know you enjoyed your stay. We look forward to seeing you on a return trip. Kind regards,
by a verified traveller
Posted 19-Feb-2018 on Hotels
Comment from Hotel Management
22-Feb-2018 by Gianluca, Hotel Management
Thank you very much for your great rating. We hope to have the pleasure to welcome you back soon.
Kind regards,
by a verified traveller
Posted 09-Feb-2018 on Hotels
Recommended
for Everyoneby a verified traveller from Brooklyn
Central many Things
Posted 07-Feb-2018
Pros: Location and the room were solid. I did not feel crammed into a tiny space and the room was well lit.
plenty of electrical outlets with in wall USB
Cons: No major issues.... everything was net and clean and close to the action....not a grand hotel but everything you need in a room and a bit more
Location: Louvre, Opera, Place Concorde, are all 10 to 15 minute walks.
The staff at this Hyatt was extremely attentive and accommodating. We had a junior suite which was great for 3 of us with the king size bed and the pull out sofa. The hotels restaurant is more upscale than we anticipated but the food was well executed and tasty.
The location of this hotel was great. close to the metro and walking distance to key attractions and amazing shopping. A good base of operations for tourist or business types who need to entertain clients.
Comment from Hotel Management
15-Feb-2018 by Gianluca, Hotel Management
What a kind review, thank you so much for sharing it with us! How wonderful it is to read that you had a great experience with us! I will be sure to share your compliments with our entire team. We look forward to welcoming you back soon. Warmest regards,
Recommended
for Personal Eventby a verified traveller
Posted 16-Jan-2018 on Hotels
Comment from Hotel Management
23-Jan-2018 by Gianluca, Hotel Management
We are so glad you enjoyed your time with us and thank you for such a great rating. I hope we have the opportunity to welcome you again in the future. Kind regards,
