Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from 奈良県 日本

トリプルでお願いしていたのに…

Posted 10-Aug-2015
トリプルルームで予約し、事前に確認のメールまでしたのにベッドは用意できていないしタオルやグラスも2人分でした。 頼めば持っては来てくれたけれど、5泊した中ですべてが三人分きちんと揃っていた日はなかったと思います。 安いホテルならともかく、それなりなお値段なのでそれくらいはいちいち言わなくてもやっておいてほしかったです。 ベッドや朝食は良かったですが、立地、値段、サービスなど総合して考えるとリピートはしないです。
Comment from Hotel Management
21-Aug-2015 by Gianluca Priori, Hotel Management
Thank you for taking the time to express your feedback following your recent stay at Hyatt Paris Madeleine. I’m terribly sorry to hear that your stay was not ideal. Comments like yours are taken very seriously as they enable us to continuously review our service and our pricing. Gianluca
3 out of 5
Recommended
for Everyone
by A verified traveller

Paris hotel

Posted 01-Aug-2015
Pros: Breakfast
Location: The location was quite good for most of the central Paris tourist spots
This hotel is perfectly fine all be it quit small.Unremarkable over all
1 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great location

Posted 31-Jul-2015
Location: Great for shopping in an upscale area. My wife couldn't resist.
We arrived on Bastille Day and access to the hotel was blocked off by the police about 1/4 mile from the hotel. A hotel bell man with a cart walked us and our luggage to the hotel. The staff exceeded 5 star expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller from 横浜

高級な場所にあるオシャレなホテル

Posted 07-Jul-2015
エクスペディアにお願いした空港へに送迎が1時間遅れ。連絡しても、確認のメールを示してもわからないとのこと。ホテルの従業員の方が頑張ってくれて帰って来れました。エクスペディアは分からずじまい。タクシーを呼ぶべきか、待つべきかでホテルの方に迷惑を掛けましたが、とてもよく対応してくれました。このような時にホテルの真の実力が分かります。エクスペディアは連絡ミスという対応で本当に途方にくれました。 ホテルは良い。19日間の個人旅行の最終でこんな思いをするとは思いませんでした。
5 out of 5
Recommended
for Families
by A verified traveller

Geniales Hotel in Stadtnähe

Posted 09-Jun-2015
Location: Alles Fußläufig erreichbar.
Das Hotelpersonal ist absolut aufmerksam und behilflich bei jeder Anfrage. Haben unseren Aufenhalt hier absolut genossen. Würde es jederzeit wieder buchen.
5 out of 5
Recommended
for Everyone
by A verified traveller from strasbourg

Hotel accueillant Spacieux Design

Posted 26-May-2015
Nous avons été surclassés dans une suite tout confort La salle de sport est complète ainsi que le Spa. Le personnel à l'accueil est aux petits soins et le petit déjeuner très correct.
Comment from Hotel Management
01-Jun-2015 by Gianluca, Hotel Management
Merci pour votre commentaire suite à votre séjour au Hyatt Paris Madeleine. Nous vous remercions chaleureusement pour vos compliments qui seront partagés avec l'ensemble du personnel. Nous espérons avoir la chance de vous accueillir de nouveau très prochainement, Cordialement
5 out of 5
Recommended
for Couples
by Colin from Enfield, Middlesex, United Kingdom

Hotel stay 22 to 26 April 2015

Posted 25-May-2015 on Hotels
Excellent stay in a comfortable and well appointed hotel. Customer service was outstanding, some of the best I have ever received in Europe. The staff spoke exceptionally good English, and we're always willing to help. Room was of a good size, not that noisy considering it was at the front of the hotel facing a busy road. The bed was very comfortable with all the facilities you would expect of a hotel of this standard. Breakfast was the best I have experienced in Paris. The only minor criticism would be the cost of the restuarant in the evening which was very expenive. However this did not affect us as we went out to local restaurants each evening. Overall a splendid stay at a hotel that was well worthy of its 5 star rating. Highly recommended!
5 out of 5
Recommended
for Couples
by Kimmo from Pori

Hyvä sijainti

Posted 24-May-2015 on Hotels
Loistava sijainti, kaikki kävelymatkan päässä (ainakin melkein). Ystävällinen ja avulias henkilökunta.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and bathroom... better staff

Posted 24-May-2015
I stayed for three nights and four days at the Hyatt Madeleine and it was a pleasent experience. The concierge who welcomed me upon artival was friendly and very helpful with all the questions I had concerning what to do and where to go during the weekend. The room was nice (not big, but roomie enough considering it is Paris) and the bathroom and toiletries were great, specially the nice diping tub, which was a great amenity after a long day of walking all around the city.
Comment from Hotel Management
01-Jun-2015 by Gianluca, Hotel Management
Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Hyatt Paris Madeleine. I'm so thrilled to hear that you enjoyed your stay with us. We truly look forward to welcoming you back soon. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Ft Lauderdale, Fl

Excellent hotel! Close to everything.

Posted 22-May-2015
Pros: The staff and room.
Cons: Nothing.
Location: Madeline, shopping-Printemps, Eiffel Tower, Notre Dame... Super restaurants.
Professional staff, hotel immaculate. Will definitely return!!
Comment from Hotel Management
01-Jun-2015 by Gianluca, Hotel Management
Thank you for selecting the Hyatt Paris Madeleine for your most recent trip to Paris. I want to especially thank you for your lovely comments about your stay at our hotel and we hope to welcome you back soon. Kind regards