Ratings based on 273 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Chapel Hill NC

Very comfortable hotel with great breakfast buffet

Posted 06-Mar-2017
Loved the hotel. Very comfortable beds, nice workout room, excellent breakfast buffet. I would stay here again. The only drawback is that it is a bit far away from where we needed to be every day for Fashion Week. It was about a 20 minute walk to the Tuileries. It rained a lot when we were there and it was cold. If you were taking the metro to touristy places it would be a great place to stay.
Comment from Hotel Management
08-Mar-2017 by Gianluca, Hotel Management
was absolutely thrilled to read your amazing review following your recent stay with us ! We are delighted you had a great experience. I'll be very pleased to share your review with the whole team. Thanks a million and I hope to have the pleasure of welcoming you back. Kind regards,
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic stay At Hyatt Madeleine

Posted 20-Feb-2017
Beautiful hotel, as you would expect of any 5* hotel, however what made this so great was the staff, so friendly and nothing was too much trouble. Would definitely go back.
Comment from Hotel Management
23-Feb-2017 by Gianluca, Hotel Management
I was absolutely thrilled to read your amazing review following your recent stay with us ! We are delighted you had a great experience. I'll be very pleased to share your review with the whole team. Thanks a million and I hope to have the pleasure to welcoming you back. Kind regards,
5out of 5
Recommended
for Everyone
by A verified traveller from toronto

The staff here are incredible!

Posted 13-Feb-2017
Very helpful and welcoming - especially Lara! The staff really go out of there way to make your stay enjoyable by suggesting restaurants, events, things to do. They are generally very kind and a pleasure to speak with!
Comment from Hotel Management
23-Feb-2017 by Gianluca, Hotel Management
Thanks a million for your lovely review following your stay with us. I'm so delighted to read that you have enjoyed your stay with us and will certainly convey your kind words to the whole team and especially to Lara. We look forward to welcoming you back soon to Paris. With kind regards,
4out of 5
by A verified traveller

Grear service

Posted 22-Dec-2016 on Hotels
Comfortable room and great service from both receptionist and porter. Modern lobby.
5out of 5
by A verified traveller

Friendly, clean and attractive hotel.

Posted 13-Dec-2016 on Hotels
Very friendly staff to greet you and help you throughout your visit. Had complimentary coffee in lobby. Attractive sitting area with fire-place (visited during December).
5out of 5
Recommended
for Everyone
by A verified traveller from T

central location ,

Posted 06-Dec-2016
Easy access to Champs Elycee, Arc de Triumph, Eiffel tower, Opera house, Louvre and lots of great shopping, Printemps, La Fayette and more. Staff were outstanding. Cozy lounge/bar and excellent redtaurant. Comfortable beds and room.
Comment from Hotel Management
08-Dec-2016 by Gianluca, Hotel Management
What a kind review, thank you so much for sharing it with us! How wonderful it is to read that you had a great experience with us! I will be sure to share your compliments with our entire team.We look forward to welcoming you back soon. Warmest regards, Gianluca
4out of 5
by A verified traveller

Very Good Location and Staff.

Posted 02-Dec-2016 on Hotels
Lighting in the rooms are Dingy. Elevator Access key does not always work.
Comment from Hotel Management
12-Dec-2016 by General Manager, Hotel Management
Thank you for having taken the time to express your concerns following your recent stay at the Hyatt Paris Madeleine. Please rest assured that your comments have been shared with the team as we want to ensure the comfort for all of our guests and to meet your expectations. Kindly be informed that we are currently in the process of restyling our rooms and we certainly took in consideration the lighting of the room as well as the elevator card reader. I hope to the have the pleasure of welcoming you back soon. Kind regards, Gianluca
4out of 5
by A verified traveller

American in Paris

Posted 01-Dec-2016 on Hotels
I stayed 2 wks @ this hotel. Location was excellent. The fabulous Rue St. Honore shopping district was a 10 minute walk. Taxi stand was a 5 min walk. Lots of places to eat, including the beautiful Laduree tea house, were close by. My room was small, but nicely appointed & quiet. The staff was great. I especially want to thank Marko & Lauranne. They were the best. I highly recommend this hotel.
4out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
Great Location, room was a little outdated and small but a staff member did advise they were currently in the processing of updating their rooms. Walkable distance to all major attractions. Staff members were very friendly, would definitely return :)
5out of 5
Recommended
for Everyone
by A verified traveller from Orlando, Fl

Great hotel, super helpful staff, central location

Posted 12-Nov-2016
Pros: We really enjoyed our entire trip and thanks to the staff it was really easy to get around.
Cons: Nothing. Our expectations were exceeded.
Location: So many sites and things to do that are close by that you will not have any problem staying busy for a week just in what's within walking distance
This was our first time in Paris and I am so glad that I choose this hotel. The staff was super friendly and very helpful when it came to getting information about places to go, directions, and getting reservations for attractions and sites. The room that we got exceeded our expectations and was very comfortable. The beds were a little hard but were still very comfortable. The restaurant at the hotel was also very good and reasonably priced. If you are going to Paris for the first time this is a great choice as many of the sites, shopping and restaurants are within walking distance. When we go back to Paris we will be returning to this Hotel.