Dirty room, terrible service. Go Elsewhere!
Posted 16-Jun-2016 on Hotels
A miserable experience. We arrived at the hotel around 8PM to find the hotel door open but small lobby abandoned (security??.) The desk clerk arrived after about ten minutes and we went to our room, a "superior" double. The elevator led to a landing but then we still had to lug cases down ten steps to the back of the building. The room was small - understood but disappointing. But... first the floor light didn't work - bulb was out. Then, on looking in the bathroom, there were long hairs in the shower and sink. Then, trying to use the safe, it said low battery so we tested it with a Euro. The safe wouldn't reopen after that so they have our Euro. We were tired, it was late, it was our only night in Paris and we didn't want to waste our time trying to find the desk and change rooms so we went downstairs and reported the issues. He said he'd take care of it immediately. When we returned a few hours later, of course nothing had been done. In the morning I complained to the desk manager, Said, who said he would contact me by email about some sort of refund, which still hasn't happened. I know hotels are expensive and rooms are small in Paris, but there are hundreds of better options. Do not waste your money here.