Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Chesterfield uk

Ok, but a bit tatty round the edges

Posted 29-Jun-2016
Cons: Could do with room been refurbished. Lift too small but little they can do to improve
Location: Centrally located in a nice area of Paris
The hotel is ok. Public areas better than the rooms. The room was alright, but a little small, and in places the wallpaper was coming off wall, and the washbasin was cracked. Also the air conditioning was not working, and so a fan was in the room which we had to keep on at max just to keep the room at reasonable temperature despite the outside temperature not been that warm. Lift was not very good, lucky to get 2 people plus luggage in at one time, so generally you had to walk up stairs to room. Had some extras such as minibar which you have to pay for, dressing gown, a small safe, although not big enough to put iPad in. I know review sounds negative, but overall it wasn't bad, just nothing special.
4out of 5
by A verified traveller from London

Nice hotel, excellent location for all Paris sites

Posted 26-Jun-2016
Really nice staff, very helpful. Lovely big room with terrace was superb, but starting to need a bit of attention as getting tatty. Carpet a bit threadbare etc..... Food in the Hotel was nice, limited bar, only 2 white wines to choose from, but sufficient. Overall had a lovely trip.
Comment from Hotel Management
28-Jun-2016 by Laurent, Hotel Management
Dear lain , Thank you very much for your comment about your stay in our hotel . All employees of the Astor House are delighted that you enjoyed staying with us. A renovation program will be launched from November to give new life to this magnificent building. Looking forward to welcoming you. Best Regards. Laurent Sauvaire F&B manager
5out of 5
by A verified traveller

Centrally located to historical sights of interest

Posted 06-May-2016
Pros: Everything except water pressure in bath and showers that allowed the water to stream onto the bathroom floor.
Fabulous concierge and staff who make you feel welcome and a valued guest. Good food and friendly service.
4out of 5
by A verified traveller

Posted 02-May-2016
WiFi didn't work well on the 6th floor. One should bring your own 220v to 110v converter. There is no U.S. power plug in the room. Our TV didn't work for our entire stay. It seemed not to have an antenna source or a cable source.
4out of 5
by Marius from Lørenskog, Norge

Bra service og gode engelskkunnskaper

Posted 27-Apr-2016 on Hotels
Flott og fint hotell med fantastisk service! Alle ansatte var meget gode i engelsk og var veldig behjelpelige med alt vi trengte av informasjon. Eneste som trekker litt ned var skuffelsen over at "terrassen" som var beskrevet i bestillingen var en liten fransk balkong selv om vi var forberedt om at dette kunne bli tilfellet. Utsikten som ble beskrevet som "overlooking the City" var rett inn i et kontorbygg og heller ikke noe å skryte av. Men det er ikke på hotellrommet man skal oppholde seg mest når man er i Paris for kun et par dager, den gode servicen og det fine interiøret veide fort opp for dette.
4out of 5
by Marie

This traveller left a rating score only Posted 27-Apr-2016 on Hotels
4out of 5
by Louise from Greve

Posted 25-Apr-2016 on Hotels
Dejligt hotel, og fantastisk hjælpsomt personale. Ligger perfekt, og med gode spisesteder i nærheden. Det meste ligger i gå afstand.
3out of 5
by Lorell from Illinois

Just ok

Posted 21-Apr-2016 on Hotels
Hotel is old and somewhat dated. Shower "door" is to short and water sprayed on the floor. Not enough electrical outlets that worked; we only had 2 that worked and none in the bathroom.
4out of 5
by MAGALI

This traveller left a rating score only Posted 11-Apr-2016 on Hotels
4out of 5
by A verified traveller

Great experience

Posted 11-Apr-2016
Terrific location, absolutely wonderful staff. Some of electrical plugs didn't work.
Comment from Hotel Management
19-Jul-2016 by Morgan, Hotel Management
Dear Guest, Thank you so much for your wonderful review ! We are going to review the plugs so we can make sure everything works. See you soon at the Astor ! Kind regards,