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Reviews of Hotel Arc de Triomphe

3 out of 5
Hotel Arc de Triomphe
10 rue de l'Arc de Triomphe, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 146 reviews" "
Rating 8 - Good. 63 out of 146 reviews" "
Rating 6 - Okay. 33 out of 146 reviews" "
Rating 4 - Poor. 5 out of 146 reviews" "
Rating 2 - Terrible. 5 out of 146 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeriel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Paris and at first we were kind of scared as we were visiting as a family(4 including kids) but the hotel is very well located(30 minutes from airport(Uber), 5 min walk from Arc de Triomphe, train station is another 5 minute walk, Eiffel Tower is a 10 minute drive away) amazing staff, they’re very attentive, replied to all our questions via email before arriving. Tons of food options around, it is a small concept hotel but amazing for a couple of days or a week. Will definitely comeback and recommend.
Stayed 2 nights in Feb 2024
Response from Arc de triomphe Hotel Staff on 17 Feb 2024
Dear Jeriel , On the name of all our staff and mangement we thank you for sharing your review with other guests and are glad to read that our staff services , the location and the confort were highly appreciated .Waiting to welcome you again and hope soon for a new amazing experience in Hotel Arc de triomphe :)Wishing you a wonderful day

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Arc de triomphe Hotel Staff on 19 Dec 2023
Thank you dear Helene :)Hope to welcome you again and soon among us in 10 rue Arc de triomphe .Wish you a wonderful day ,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent boutique hotel within a three minute walk of the Arc de Triomphe. Close to bus and subway links meaning site seeing is a breeze. Our room was clean and tidy and the hotel even set up a spare bed for our daughter. Fantastic breakfast with a selection of food and drinks to suit all tastes. We will definitely stay here the next time we’re in Paris
Response from Arc de triomphe Hotel Staff on 19 Dec 2023
Dear Simon , We are glad to read this glowing comment and are very happy to know that your stay was highly appreciated .We are trying to offer always the best of services and products for our lovely guests to ensure the most comfort possible .We work continually to make your stay unforgeattable :)Wishing you a wonderful day

8/10 Good

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Answered all of our questions and easy to talk to. Anything we required whether it was coffee, water or wine glasses they excelled with our requests.
Stayed 5 nights in Oct 2022

4/10 Poor

James

Stayed 2 nights in Aug 2022

8/10 Good

kitty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small hotel but very nice and clean. a lot of choices for restaurants and shopping.
Stayed 3 nights in Jul 2022
Response from ADT.Y on 26 Jul 2022
Hi Kitty , It a pleasure to know that you holday was spent in excellents conditions. Thank you for your trust and hope welcoming you again and soon :) Arc de Triomphe Hotel Staff

8/10 Good

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location. Clean room. Very tiny elevator though. The only demerit is breakfast which was totally worthless other than that good location.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel Arc de Triomphe
Hotel conveniently located close to the Arc de Triomphe. Fortunately air outside was cool as A/C seemed not to provide much cool air. Breakfast substandard. Friendly service. This is rated 3 stars by Paris but it seemed more 2 star quality.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Paris
Good location , short walking distance from the metro station Argentine which easily takes you to gare du nord and the louvre. We felt safe getting back to the hotel late at night. The room was small but not a major complaint . We had a comfortable 1 night stay . Breakfast was good . Man at check out desk was nice
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Melinda, Hartland, MI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was good for 3 people and bathroom was a good size. It is a small hotel. Location to metro was a quick walk. You could get to tourist sites easily from the metro.Restaurants all around.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Small hole-in-the-Wall hotel, with 2 small rooms per floor. Air conditioning wouldn’t cool the room. The bathroom was newly renovated and very nice. With the name and price, I was expecting a 3 star but I would have rated it a 2.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No English channels on the TV Elevator VERY small.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near champ Elysee. Friendly staff a s clean rooms.
Stayed 3 nights in Mar 2019
Response from Nadège on 12 Apr 2019
Dear Guest Thank you for your review! hope to welcome you back sooner in our hotel. Regards

6/10 Okay

Thuy

Stayed 2 nights in Mar 2019
Response from reception on 18 Apr 2019
Thanks

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay!
The hotel is situat d right by Arc de triomphe and there are plenty of restaurants and bars nearby. Very close to metro station also. Rooms are modern and well equipped. Staff are very friendly and helpful.
Stayed 1 night in Jan 2019
Response from Nadège on 21 Jan 2019
Dear Guest Matthew, Thank you for your review! The whole team is happy to read that everything went well! Hope to see you next time in Paris! MAny thanks ! Regards

8/10 Good

Yik Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel to stay
Great location, very friendly staffs, room is comfortably sized, only thing is elevator is a little cramp. Otherwise a very good place to stay.
Stayed 3 nights in Dec 2018
Response from Nadège on 18 Jan 2019
Dear Guest Yik Fung Thnak you for your recent stay in ou hotel! It was a pleasure to welcome you. Best Regards

10/10 Excellent

OLA

Very nice small, but clean. Short distance to the Arc and Metro. The French Lady at the reception is very friendly, helpful and accommodating. She is the best part of the hotel.
Stayed 5 nights in Aug 2018
Response from nadège on 3 Sept 2018
Dear Guest OLA What a nice comment! It was a pleasure to welcome youin our hotel. Thank you very much for that and we hope to welcome you back in the future. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its the staff!
What a great experience when the staff (and several of them) but all consistently, are helpful, welcoming, eager to make our stay enjoyable. They made all the difference; the rooms are quite spacious for paris standard, location is good. All in all, great stay
Stayed 7 nights in Jun 2018
Response from nadège on 28 Jun 2018
Dear guest, We are happy to read that our reception team was up to your expectations. We hope to welcome you for next parisian trip. Best regards Nadège

8/10 Good

Tonyboy, Brampton, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to tourist spots
Chose a hotel which is conveniently located to different tourist attractions. It also near the metro stations and bus stops. The hotel staff especially Nadege and Noureddine are very courteous and helpful. Excited to be back here again.
Stayed 6 nights in Jun 2018
Response from Nadège on 16 Jun 2018
Dear Guest Tony boy Thank you for your feedback ! We are happy to read that our reception team was up to your expectations. We hope to welcome you for next parisian trip. Best regards Nadège

8/10 Good

Stefanie, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and very friendly staff
Nice hotel. Good value for money. Very friendly staff in a lively neighbourhood but quiet street.
Stayed 2 nights in Apr 2018
Response from nadège on 24 Apr 2018
Dear Madam Stefanie, Hope that you had a nice trip back! Thank you very much for that kind review. We are happy to read that you had enjoy our hotel and your stay in Paris. all the team wish to welcome you back next time! Best Regards

2/10 Terrible

Tracy, london

Disliked: Cleanliness, property conditions & facilities, room comfort
It was like staying in a youth hostel, Very noisy
Stayed 2 nights in Apr 2018
Response from nadège on 24 Apr 2018
Dear Guest Tracy, I'm sorry we did not reach up your expectations during your last trip to the Arc the Triomphe. The most important thing for us is the GUEST satisfaction. We would like to inform you that we took in serious consideration your comment in order to do the necessary to avoid such an experience in the future. We hope that you will regain your faith towards us. Have a nice day ! Sincerly yours

4/10 Poor

rami, amman

Disliked: Property conditions & facilities
tooo small rooms Tiny bath room ..... no water pressure Too small of a hotel ... only 2 rooms
Stayed 2 nights in Jan 2018
Response from nadège on 27 Jan 2018
Dear guest rami, We are sorry to read that you didn't like anything in our hotel. Our rooms are not so small that some others in Paris and we have other things nice like the bed in the room. Anyway We hope that you have taken advantage of the geographical location of our hotel for your stay in Paris. Best Regards

10/10 Excellent

PD, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had checked in at midnight and the hotel staff had everything prepared for an additional person to stay. The hotel also provided us with electrical plugs to help our accommodation. The hotel staff even helped us with planning for our next trip.
Stayed 1 night in Jan 2018
Response from nadège on 13 Jan 2018
dear Guest Thank you for your feedback! We are happy to read that our reception team was helpful with you durig your stay ! whe hope to see you next time in paris ! best regards Nadège

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Stayed here before and wiil again
Stayed 5 nights in Aug 2017

4/10 Poor

Bruce

Disliked: Staff & service, property conditions & facilities, room comfort
Very tiny rooms. Stay elsewhere
Stayed 1 night in Jun 2017

8/10 Good

ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rich, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to Arc!
This is a good location. There isn't a view of the Arc but in Paris the idea is to be outside! They keep the door locked but someone is always on duty and opens the door promptly. I would stay there again and I do business in Paris a lot.

10/10 Excellent

Raul, Miami FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent ty very much
ty very much excellent location excellent staff I will recommend this hotel to all my friends and families

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Greg, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations significantly!
Excellent hotel (specifically if you considering European standards): - Room are spacious (we had room for three, but still spacious compare to other hotels in Paris) and has AC, - Hotel is on quiet street with no traffic, - Hotel is two minutes walking distance from Arc De Triomphe where three or four subway lines connected, so you easily can get anywhere in city, - Reasonable price, - Good breakfast: ham, salami, cheese, eggs, yogurt, etc., - Staff is extremely polite, welcoming, and ready to help (Nadezh is just wonderful!) We had a great overall experience!
Response from Reception on 20 Jul 2016
Thank you Gregory for that very nice comment ! We are glad to read that you enjoyed your stay among us! We hope to see you soon! Best regards, Reception

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A small hotel with all the basics
At first, I thought: What a small hotel. Then, I realized I wanted to stay in a small French run hotel, not the larger chains I am used to. The room for 3 was clean, with French Windows, a walk away to the Arc de Triomphe. The breakfast was good; room service was available; laundry and dry cleaners as well; taxis were at the door soon after requesting one and the staff were always ready to lend a hand. The hotel is not luxurious. It's small, perfect for our short stay.

8/10 Good

Anne Marika K.

Liked: Cleanliness, staff & service, room comfort
couple's trip to paris
The hotel was easy to find - situated just a couple of blocks from the charles de gaule etoile metro stop. Nice and calm neighbourhood even though really close to Champs Elysees, with lots of cozy cafes nearby. Felt safe. Helpfull staff. Modern and clean hotel with a surprisingly large room for a standard room. Overall, great value for money and I would recommend this place.

6/10 Okay

Nirav

Disliked: Staff & service, room comfort

8/10 Good

Wai Lap, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and Confortable, with Air-Conditioning
The hotel is near Triomphe and the Air France Airport Bus Station (2 minutes walk). Yet, the ReR-B Train Station near by was closed during our stay and we had to go to M1-Argentine Station (around 8 to 10 minutes walk).

2/10 Terrible

rebekah, So Cal

Disliked: Staff & service, room comfort
Don't stay here if the weather is warm...
We moved to this hotel after already spending one restless night in Paris without AC. The AC appeared to work when we checked in but after a long and hot day of walking around Paris we came back to a room which felt like a sauna. I finally went down to reception around 2am and told the person on duty. He reset something which didn't work and finally came up to the room to inspect. He said the AC was working probably and it wasn't blowing cold because it was too hot. Really? That's the point of an AC; to work when it's HOT. We checked out first thing in the morning and checked into a better hotel around the corner. I will never stay here again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Planning this to be a three person rooming?
If you are planning on getting an extra single person bed, i do not recommend this hotel. The bed is uncomfortable and no bed sheets are provided and the blankets provided with it is very shabby. Other than that, it was an overall satisfying experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
great location!
Response from Sophie on 3 Apr 2015
Dear client, Thanks for leaving your comment. We're glad that you have had a nice stay among us.

10/10 Excellent

Shucheng, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
It is a excellent location for visiting the famous Arc!
Response from Sophie on 3 Apr 2015
Dear Mr Shucheng, I'ts a great pleasure to know that you are satified about your choice in our hotel. Sincerely yours,

6/10 Okay

Swaminathan, London

Liked: Cleanliness
Disliked: Room comfort
Very small, great location
Well kept but extremely small hotel. We chose a triple room and it was wholly inadequate in terms of space and quality. Breakfast was reasonable in terms of options but the food quality poor. Fantastic location - 5mins to metro and 15mins to Effiel or Louvre. Wi-Fi broke down and nothing the staff could do about it. In this day and age Wifi is as essential as hot water, so very disappointing. Overallm poor value for money but excellent location if money is no option.
Response from Sophie on 3 Jan 2015
Dear client, We are glad to know that you appreciate the hotel's location. And we're sorry to read your disappointment. We'll try to improve our service. Sincerely yours, Sophie, Front desk manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small hotel in a convenient location
A small hotel in a convenient location, on a quiet side street not far from the Arc de Triumph. Pleasant staff on-duty 24 hours per day. A good-sized, fairly plain room, with free wi-fi and an en-suite bathroom (shower but no bath). A small lift (space for only one person if they have bags) but the staircase was fine for our first floor room. Convenient public underground parking on Avenue Ternes (a good rate for 72 hours parking, booked in advance via the internet). Plenty of options for eating locally and, as ever, a beautiful and fascinating city to explore. Just remember to take comfortable walking shoes!
Response from Sophie on 3 Jan 2015
Dear client, We are delighted that you enjoyed your stay among us. We're looking forward to welcome for another unforgettable stay. Best regards, Sophie, Front office manager

6/10 Okay

conference12345

Liked: Cleanliness
Good for the money
We stayed at another hotel the night before and were disappointed so when we decided to stay another night, we went here and thought it was much better (despite a lower star rating on yelp). The staff was more friendly and the amenities were similar. The location is good and we found a nice neighborhood restaurant nearby.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

8/10 Good

RD from Vzla, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near the Arc
Very good hotel, staff and ubication, only 3 block to Arc de triomph, clean, small french style hotel very familiar
Response from Sophie on 6 Oct 2014
Dear customer, We would like to thank you for taking time to give your good impressions. We're looking forward to welcome you soon. Best regards, Sophie, Front desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities