Ratings based on 592 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 26-Jul-2018
I think the location of the property was great. We could walk to many of the places we wanted to visit in Paris. Their communication process can be improved. My original booking was for July15 - July 19. When I realized that I would be arriving a day earlier than I originally thought,I contacted the hotel and was advised that there would be no problem. However, when I arrived on July 14 after 11 pm, there was no reservation for that night. I had copies of the communication on my phone and, thankfully, the front desk person was able to find a room for me. The cost was more and I needed to move to the original reserved room the next day.
Comment from Hotel Management
09-Aug-2018 by Louise - Front Desk, Hotel Management
We would like to thank you for sharing your experience at the Gardette Park Hotel. We are really sorry for the misunderstanding of the date of your stay. And we hope that you still enjoyed your stay in our hotel. Kindest regards
4 out of 5
Recommended
for Everyone
by a verified traveller from uk

Comfortable hotel easy access to metro and buses

Posted 21-Jul-2018
Very clean and comfortable stay. Helpful staff park opposite hotel very nice and relaxing
Comment from Hotel Management
25-Aug-2018 by Marion - Hotel Manager , Hotel Management
Dear Sally, Thank you for your lovely comment. We look forward to welcoming you back soon! All the best,
5 out of 5
by a verified traveller from Denver CO

Posted 17-Jul-2018
Gratian was the best. He was very helpful in giving directions and most importantly he was able to provide me with an american luxury called "ice".
Comment from Hotel Management
23-Jul-2018 by Marion - Hotel Manager , Hotel Management
Dear Stanley, Thank you for your nice review. I will let Gratian know about your kind review ; we are lucky to have a lovely staff working at the reception. We look forward to welcoming you back soon at the Gardette Park Hotel. Best regards,
2 out of 5
by a verified traveller

Posted 16-Jul-2018
I booked this hotel on expedia because it appeared to be a fantastic hotel. It was noted as including breakfast and had airport transfers noted as special note. I contacted the hotel before hand and was told airport transfer was 74 euros. Expedia showed check in at 1. Hotel has check in at 2. The hotel is very small with elevators servicing two floors so you then have to walk up or down very narrow stairs to your floor. No help with bags. Room was clean, bed was comfortable. Can hear conversations outside door quite clearly. Overall not a great experience.
Comment from Hotel Management
23-Jul-2018 by Marion - Hotel Manager , Hotel Management
Thank you for writing a comment ; I am sorry to read that your stay didn't reach your expectations. Yes, on Expedia it is specified that we can arrange a transfer from/to the airport, but it is not a complimentary service. We notified Expedia about check-in time. Unfortunately, due to the structure of the building, the lift is not that big and stops between two floors ; of course, the staff from the reception is always available to help you if needed. Best regards,
5 out of 5
Recommended
for Everyone
by a verified traveller from London

Nice Hotel

Posted 09-Jul-2018
Pros: Efficient Service. Location.
Location: Good location in a quiet area. Walkable to the Marais, the Islands, St. Michel/St. Germain, Opera area, Sacre Coeur, etc. Metro nearby if required.
Friendly Hotel. Situated on the corner of a little square not far from Pere Lachaise and easy (walking) access to Bastille & Republique. Our rooms were a trifle small (petite).
Comment from Hotel Management
23-Jul-2018 by Marion - Hotel Manager , Hotel Management
Dear Stephen, Many many thanks for your lovely review. We are lucky to get a great location in Paris, but also in front of the Square Maurice Gardette. We look forward to welcoming you back soon.
2 out of 5
by a verified traveller from milan, italy

Not a 4 star hotel

Posted 04-Jul-2018
Location is unique and by a beautiful neighborhoody park but overall the stay was disappointing. Extremely small rooms, small bed, overwhelming Febreeze smell throughout the hotel and room. Elevator small and doesn’t go to the floors with rooms so you still have to carry luggage down a tiny winding staircase. Was met with a disinterested and unhelpful hotel receptionist who seemed annoyed to discuss the subway map. Will not be staying here again and definitely not 4 stars.
Comment from Hotel Management
09-Jul-2018 by Marion - Hotel Manager , Hotel Management
Good afternoon, Thank you for reviewing us. We are lucky to have a great localization, facing the lovely Square Maurice Gardette. We do have more spacious rooms (with bigger beds as well) than the one you got. I am sorry that we didn't reach your expectations. Regarding the perfume in the Hotel, people usually enjoy it ; if it is not the case, feel free to contact the reception, and we don't put it into your room. Due to the structure of the building, the lift must stop between two levels ; we are here to help you with your luggages if needed. Could you please precise me at what time the problem occurred at the Reception? Best regards,
4 out of 5
Recommended
for Everyone
by a verified traveller from Guatemala

Gardette Park

Posted 25-Jun-2018
Good location, great staff, comfortable room.. Did not like the location of ours first room, but staff was really helpful and changed us to a much better, with a great view.
Comment from Hotel Management
03-Jul-2018 by Hotel Manager , Hotel Management
Dear Laura, Thank you for your feedback after your stay with us ! I am glad to lear that you enjoyed the time you spent at the Gardette Park Hotel. We look forward to welcoming you back soon. Regards,
4 out of 5
by a verified traveller from Netherlands

Posted 04-Jun-2018
Nice hotel- very tiny room - good location
Comment from Hotel Management
04-Jun-2018 by Marion - Hotel Manager , Hotel Management
Good evening, Thank you for your review. I am glad to read that you enjoyed your stay with us. For your information, we do have other room categories which are bigger than the one you got during your stay. We look forward to welcoming you back soon. Regards,
2 out of 5
by a verified traveller from Canada

Posted 16-May-2018
One reception lady had bad manners. Not very welcoming. She spoke in monotone. I brought down a laundry bag for cleaning and she told me I had to tick off on the form what I was washing. I ended up not doing the laundry service, but she could have told me there was an option on the form for one bag of assorted laundry items... Also was supposed to have a room with a view and it was just a wall across the hotel.
Comment from Hotel Management
01-Jun-2018 by Marion - Hotel Manager , Hotel Management
Good afternoon, Thank you for your feedback. I am sorry that we didn't reach your expectations. I took note of each of your comment to improve our service. Best regards,
4 out of 5
Recommended
for Everyone
by a verified traveller from London

Great for a low cost Paris break

Posted 22-Apr-2018
Hotel rooms are compact but ok Breakfast is good Hotel could be cleaner and better maintained Five minutes walk to a couple of metro stations Parking miles away A popular children’s Park right in front of hotel Parking is 15 mins walk away Area is somewhat colourful Overall good choice for the money
Comment from Hotel Management
02-May-2018 by Marion - Hotel Manager , Hotel Management
Dear Chris, Thank you for writing a review on Expedia. I am glad that you enjoyed your stay with us. We look forward to welcoming you soon. All the best,