Ratings based on 585 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Denver CO

Posted 17-Jul-2018
Gratian was the best. He was very helpful in giving directions and most importantly he was able to provide me with an american luxury called "ice".
2 out of 5
by a verified traveller

Posted 16-Jul-2018
I booked this hotel on expedia because it appeared to be a fantastic hotel. It was noted as including breakfast and had airport transfers noted as special note. I contacted the hotel before hand and was told airport transfer was 74 euros. Expedia showed check in at 1. Hotel has check in at 2. The hotel is very small with elevators servicing two floors so you then have to walk up or down very narrow stairs to your floor. No help with bags. Room was clean, bed was comfortable. Can hear conversations outside door quite clearly. Overall not a great experience.
5 out of 5
Recommended
for Everyone
by a verified traveller from London

Nice Hotel

Posted 09-Jul-2018
Pros: Efficient Service. Location.
Location: Good location in a quiet area. Walkable to the Marais, the Islands, St. Michel/St. Germain, Opera area, Sacre Coeur, etc. Metro nearby if required.
Friendly Hotel. Situated on the corner of a little square not far from Pere Lachaise and easy (walking) access to Bastille & Republique. Our rooms were a trifle small (petite).
2 out of 5
by a verified traveller from milan, italy

Not a 4 star hotel

Posted 04-Jul-2018
Location is unique and by a beautiful neighborhoody park but overall the stay was disappointing. Extremely small rooms, small bed, overwhelming Febreeze smell throughout the hotel and room. Elevator small and doesn’t go to the floors with rooms so you still have to carry luggage down a tiny winding staircase. Was met with a disinterested and unhelpful hotel receptionist who seemed annoyed to discuss the subway map. Will not be staying here again and definitely not 4 stars.
Comment from Hotel Management
09-Jul-2018 by Marion - Hotel Manager , Hotel Management
Good afternoon, Thank you for reviewing us. We are lucky to have a great localization, facing the lovely Square Maurice Gardette. We do have more spacious rooms (with bigger beds as well) than the one you got. I am sorry that we didn't reach your expectations. Regarding the perfume in the Hotel, people usually enjoy it ; if it is not the case, feel free to contact the reception, and we don't put it into your room. Due to the structure of the building, the lift must stop between two levels ; we are here to help you with your luggages if needed. Could you please precise me at what time the problem occurred at the Reception? Best regards,
4 out of 5
Recommended
for Everyone
by a verified traveller from Guatemala

Gardette Park

Posted 25-Jun-2018
Good location, great staff, comfortable room.. Did not like the location of ours first room, but staff was really helpful and changed us to a much better, with a great view.
Comment from Hotel Management
03-Jul-2018 by Hotel Manager , Hotel Management
Dear Laura, Thank you for your feedback after your stay with us ! I am glad to lear that you enjoyed the time you spent at the Gardette Park Hotel. We look forward to welcoming you back soon. Regards,
4 out of 5
by a verified traveller from Netherlands

Posted 04-Jun-2018
Nice hotel- very tiny room - good location
Comment from Hotel Management
04-Jun-2018 by Marion - Hotel Manager , Hotel Management
Good evening, Thank you for your review. I am glad to read that you enjoyed your stay with us. For your information, we do have other room categories which are bigger than the one you got during your stay. We look forward to welcoming you back soon. Regards,
2 out of 5
by a verified traveller from Canada

Posted 16-May-2018
One reception lady had bad manners. Not very welcoming. She spoke in monotone. I brought down a laundry bag for cleaning and she told me I had to tick off on the form what I was washing. I ended up not doing the laundry service, but she could have told me there was an option on the form for one bag of assorted laundry items... Also was supposed to have a room with a view and it was just a wall across the hotel.
Comment from Hotel Management
01-Jun-2018 by Marion - Hotel Manager , Hotel Management
Good afternoon, Thank you for your feedback. I am sorry that we didn't reach your expectations. I took note of each of your comment to improve our service. Best regards,
4 out of 5
Recommended
for Everyone
by a verified traveller from London

Great for a low cost Paris break

Posted 22-Apr-2018
Hotel rooms are compact but ok Breakfast is good Hotel could be cleaner and better maintained Five minutes walk to a couple of metro stations Parking miles away A popular children’s Park right in front of hotel Parking is 15 mins walk away Area is somewhat colourful Overall good choice for the money
Comment from Hotel Management
02-May-2018 by Marion - Hotel Manager , Hotel Management
Dear Chris, Thank you for writing a review on Expedia. I am glad that you enjoyed your stay with us. We look forward to welcoming you soon. All the best,
4 out of 5
by a verified traveller

Tiny bathroom

Posted 17-Apr-2018 on Hotels
Comment from Hotel Management
02-May-2018 by Marion - Hotel Manager , Hotel Management
Dear Steven, Thank you for writing a review! We do have rooms with a bigger bathroom, do not hesitate to let us know your preference in advance for your next stay. Best regards,
5 out of 5
by a verified traveller

Posted 13-Apr-2018 on Hotels
Comment from Hotel Management
04-May-2018 by Marion, Hotel Management
Merci pour cette belle note sur Hotels.com! Nous espérons avoir le plaisir de vous recevoir très prochainement. Bien cordialement,