Terrace/patio
Check availability

Reviews of Melissa Palace

3 out of 5
Melissa Palace
Jalan Nelson Purba No. 28, Tiga Raja, Parapat, North Sumatra

Reviews

5.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only the view from balcony of the building. Actually no view from the room even on the information of regarding of the room have a view from the room. Had mosquitos and the bath room have a problem with the water.. during staying there no water in ther morning..
Stayed 1 night in Apr 2019
Response from Any on 3 May 2019
We have big terrace for view and water should be no problem tks

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Joe on 2 Apr 2019
Thank you

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Joe on 2 Apr 2019
Thank u

6/10 Okay

Eddie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location & decent wifi
Pros: Spacious room, very near to Tigaraja port. Easy to get Halal food nearby the hotel. Speedy wifi. Cons: No hot water, no fan or AC, clogged sink.
Stayed 1 night in Jan 2019
Response from Joe on 3 Feb 2019
thanks

8/10 Good

yee

Liked: Cleanliness, staff & service, room comfort
Wonderful and Comfortable Stay
We checked into the room late, around 3.45pm. This was due to the fact that the previous guests checked out very late at the place. We waited for more than one hour before we could enter our room to rest. Otherwise, the reception was very helpful and polite.
Stayed 3 nights in Jan 2019
Response from Sirait on 1 Feb 2019
Thank you Have a nice trip....

4/10 Poor

Verified traveller

Old hotel ,room condition looked unpleasant.
Stayed 1 night in Jan 2019
Response from JS on 8 Jan 2019
We will improve it later tks

2/10 Terrible

silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Arif

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Melissa Palace Riwayatmu kini
Pengalaman mengesankan ttg keramahan pemilik penginapan dan Wifi cuma itu saja Pengalaman yg disesalkan 1. Saluran air mampet 2. Air mati, tidak standby 24 jam 3. Tempat tidur yg luar biasa rusaknya sampai tidak bisa dipakai dgn nyaman 4. Tidak tersedia Handuk 5. Tidak ada sabun
Stayed 1 night in May 2022
Response from Zoe on 3 May 2024
Kedepannya akan diperbaiki tks

4/10 Poor

rainer

Disliked: Staff & service, property conditions & facilities, room comfort
es gibt viel bessere hotels und günstiger
laut, nervig, kalt wasser, koffer selber in die dritte etage schleppen. zu den fähren kurze strecken. in die ortschaft parapat weit. kein frühstück. deutlich zu teuer. im nachbar hotel (danau toba, pardede, regierungshotel direkt daneben mit pool etc., ) für gleichen preis mehr komfort.
Stayed 2 nights in Dec 2018
Response from Mika on 23 Jan 2019
We still trying to make guest confort tks