Outdoor pool, pool loungers
Check availability

Reviews of Hotel San Agustín Paracas

3.5 out of 5
Hotel San Agustín Paracas
Chaco de la Puntilla s/n, Paracas, Ica

Reviews

8.0

Very good

Rating 10 - Excellent. 147 out of 441 reviews" "
Rating 8 - Good. 176 out of 441 reviews" "
Rating 6 - Okay. 74 out of 441 reviews" "
Rating 4 - Poor. 26 out of 441 reviews" "
Rating 2 - Terrible. 18 out of 441 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Louise

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately very few staff speak English especially at front desk. There was no direction as to how to get your room cleaned. Housekeeping does not have a key therefore our room was not cleaned. We had to ask for water in the room which is a must as you do not drink from the tap. The pool was long but the birds like to swim in it so I do t trust the cleanliness. The view was pretty but there are no chairs on the beach which is on the shores of a marina . Overall I would not stay again. I thank management for trying to rectify our concerns on the last day
Stayed 2 nights in Feb 2024

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy simple y con materiales antiguos
Desde que hemos llegado no ha parado de hacer diferentes problemas. El baño en un estado pésimo, la cama super incomoda y me dijo el colchón. Se escucha todo de las habitaciones contiguas. Los materiales muy básicos y con mucha suciedad en el hotel. No entiendo cómo puede ser 4 estrellas la verdad.
Stayed 2 nights in Nov 2023

2/10 Terrible

andrea

Travelled with partner
Disliked: Staff & service

8/10 Good

Amber

4/10 Poor

Sima

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The amenities of the hotel were not good. The pool was always consumed with birds and the food wasn’t good.
Stayed 2 nights in Nov 2022

8/10 Good

Danilo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
place is ok front desk not so friendly
Stayed 2 nights in Oct 2022

10/10 Excellent

Susan, Rockaway Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the San Agustin Hotel, especially the location in Paracas and beautiful harbor view. The room was very comfortable and staff was excellent.
Stayed 4 nights in Oct 2022

2/10 Terrible

Michael

Disliked: Staff & service
Stayed 1 night in Oct 2022

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

4/10 Poor

Maria

Stayed 1 night in Apr 2022

6/10 Okay

Franklin

Travelled with family
Liked: Cleanliness, staff & service
La playa es para verla de lejos, de cerca no es muy agradable.
Stayed 1 night in Feb 2020

6/10 Okay

Lynda

Liked: Cleanliness
Stayed 1 night in Mar 2022

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service
Beautiful hotel, great staff. Walk to everything location could not be better, fantastic ocean view.
Stayed 3 nights in Mar 2022

10/10 Excellent

Juan Luis

Stayed 3 nights in Feb 2022

2/10 Terrible

Ronal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Recently, I decided to take a couple days of vacations and I went to Paracas to the San Agustín hotel, the services was extremetly Poor I do not recommmend this place for nothing, they gave me a room with not air conditioner and the Pool was disgusting.
Stayed 2 nights in Dec 2021

2/10 Terrible

J

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely NOT recommended
We were 5 and when we arrive the hotel they said they don’t have any room available. When we showed our booking they said they have only one room the something on system is wrong, they expect us to leave but we explained we already planed our holiday so they wanted to check again. After they showed us a room which was not suitable for three people. Then we asked them to cancel our booking then suddenly rooms appeared. The made us wait more then one hour in reception. The rooms was not clean or comfortable. There were not towels in the room we had to ask for them but they just bring two we had to ask again. It was like a joke.
Stayed 1 night in Dec 2021

10/10 Excellent

Maribel

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were charged $30 dollars extra a night for my daughter in a family room- we were never given a towel for her, never! 3 nights! Room service never came with the towels!
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Front Desk horrible. It took 45 minutes for checking in. They mixed up al our paperwork, even the manager was unable to help. Finally we were charge 18% local taxes even after we showed that we were american citizens. I DO NOT recommend this hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Kenet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was incredible, nice pool, awesome food totally worth the price.
Stayed 2 nights in Jan 2020

8/10 Good

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of couple nights..
All in all an ok hotel for the money, but in my opinion it would ned to shape up a bit. Interiors need to get more cozy, and pool needs more attention.. more birds than people in there.. as well as the beach would need a good cleaning. Other than that, good. Service minded people working there, that's good!
Stayed 2 nights in Dec 2019

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Facilites Good Reception not good..................
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a difficult start, but the hotel administration did all what they could to satisfy our expectations
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool, it wasn't deep or heated but the water temperature was wonderful once I jumped in. (note I was swimming in the evening!) It was right on the beach and so easy to walk over to the center of town. The breakfast was also excellent with lots of variety.
Stayed 1 night in Oct 2019

8/10 Good

bethany, United States

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at the restaurant was wonderful! Also bartenders and waitstaff were also great. Breakfast was not as good as some others we had in Peru. Rooms were very clean and pool area was amazing. Kids enjoyed the game room. We were there during off season so we often had most amenities to ourselves.
Stayed 2 nights in Oct 2019

10/10 Excellent

Lima, Brampton

Business traveller, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Great view clean right next door is a company for boat tours and the market food was amazing however sea water not one u can bath in 20 min away beautiful beachs
Stayed 1 night in Oct 2019

8/10 Good

Charger..shell, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the bright white walls and ceiling Gave the appearence of open space. Good job. The reception area was somewhat sterile and intimidating - needs work. The restaurant was good - very attentive staff. Overall, you did a good job. Try and make the place a little more inviting. Would recommend this place to anyobe.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice ammenities. Beach is at your doorstep and a nice swimming pool is available for use as well as pool and table tennis. The hotel is also located right across from the main bus terminal which is excellent upon arrive - no need for a cab!
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything else was great, but the breakfast was terrible. They really need to improve it charging that much. Coffee was awful. Poor range of fresh fruit.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
People were kind, buffet breakfast was so poor, I am peruvian and they didn’t serve a proper peruvian food, the coffee machine didn’t work properly all the time had problems
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool with beautiful view. Town is very small so all locations are great
Stayed 2 nights in Sep 2019

8/10 Good

Kameko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not bad but leaves much to be desired
The good: The hotel was very nice overall, although they could use an elevator for the guests to use. The bed and room was very clean when we first arrived. Water pressure and temperature was fantastic. The view from our room was amazing, it was just too bad the weather didn't want to cooperate. Our room service food was decent, but nothing to write home about. The gate security is very secure, they do a great job keeping track of who comes in and out of the resort. The bad: The bartender was super rude when we first arrived and flat out refused to make the drink we wanted. Next to none of the staff really attempted to communicate in English even though we were doing our best with our limited Spanish, so it was very difficult to communicate over the phone and in person. To order the room service they had to send someone up to the room so that we could point at the items on the menu and even then the order came out wrong. When we needed a wine opener, it was a 20 minute conversation of misunderstanding (hilarious the first time, annoying the second). We got sand on the bed from dune bugging (totally our fault) but when we requested new sheets while we were out they just came and remade the bed instead of changing it and didnt bother to clean up any of the sand. The buffet breakfast left much to be desired (one morning there was chicken nuggets) and there were flies EVERYWHERE!!! Very off-putting. No comment: It was too cold to try the pools and we didnt try the game rooms.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to town, rooms and beds good, breakfast could be improved, pool was cold with loys of seagulls... needs a hot tub!
Stayed 3 nights in Sep 2019

8/10 Good

David, Cusco

Business traveller
Liked: Staff & service, property conditions & facilities
I liked the staff and how quickly they moved me into a new room when the original room was between two loud families. Would be nice if they cleaned their beach a bit more, there was quite a bit of garbage washed up on the water. Seems to me that if they could send staff to chase the seagulls away from the pool every 3 minutes they could send someone to clean up the beached garbage once a day.
Stayed 2 nights in Aug 2019

6/10 Okay

Eoin

Liked: Cleanliness, room comfort
The whole experience was forgettable - quite a bland place to stay, service was labored and the breakfast was awful
Stayed 1 night in Aug 2019

8/10 Good

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room on the third floor and there is no elevator. We were not told there is no elevator and it is a 4 star hotel. I suggest the bar area should be redecorated to have more ambiance as well as the restaurant. They could be much nicer without investing a lot of money. We went to other hotels for dinner both nights and Paracas has a few restaurants options to go.
Stayed 2 nights in Aug 2019

10/10 Excellent

rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.
Excellent
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great breakfast. Clean and next to the port.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front property Delicious breakfast Helpful and friendly staff
Stayed 1 night in Jul 2019

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful location and staff were very nice, the hotel is very lots though due to editing being made of stone
Stayed 2 nights in Jul 2019

8/10 Good

Mashon

Liked: Cleanliness, staff & service, room comfort
Beautifully designed so that all rooms have a view
Absolutely beautiful views out over the gorgeous pool and ocean. Love how the hotel is designed so that all rooms have a sea view. Very friendly bar and restaurant staff! I would definitely visit again ... and am already thinking about it!
Stayed 1 night in Jul 2019