1/5 Terrible
Verified traveller
Travelled with partner
22 Sep 2019
Disliked: Cleanliness, staff & service, property conditions & facilities
* This hotel was overbooked and sent us to another hotel where we wasted 2 nights of our holiday living out of a suitcase.
* The receptionist said we were being sent to 4 star hotel - we were actually taken to a different hotel.
* We were told a taxi would pick us up to take us back on 3rd day - it didnt turn up so we had to make our own way back. There were lots of other holidaymakers in the same position as us.
* Food at the Ascos is repetitive and not very hot.
* A lot of the staff look miserable, some of them are abrupt - bordering on rude.
* Very loud music day and night around the pool and terrace - which were overlooked by a lot of rooms. Not good if you want a peaceful holiday as its hard to escape it.
* Not a 4 star hotel, in my opinion. Dirty carpets in the hallway, damp on walls on 1st floor.
* Lots of broken loungers by beach area.
Some positives -
* Large, clean pool.
* Good location for strolling out at night - some bars, restaurants and shops in walking distance.
* Comfy, clean bed and good maid service
Stayed 7 nights in Sep 2019
