The staff was amazingly helpful. I booked the wrong room and they worked with hotels.com to get us into the larger room we needed. The room is nice and comfortable. The bed was great, and the couch was super comfortable. There are a few maintenance issues with the building, but they are working on them. The weirdest thing was the door combinations. You need a really LONG door code for your entryway door, and another to get into your room. I've never been somewhere where I need a 12 didget code to get into a door! On a side note, although the beach is only a couple blocks away, Florida just made a law that allows people to have make the beach private in front of their house. So we were chased off the beach.....