Title: RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! On beach with water park, near Shipwreck Island Waterpark ![Property grounds](https://images.trvl-media.com/lodging/47000000/46050000/46042900/46042811/b8ed4e43.jpg?impolicy=resizecrop&rw=598&ra=fit) ![A heated pool](https://images.trvl-media.com/lodging/47000000/46050000/46042900/46042811/b5bf6865.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/47000000/46050000/46042900/46042811/c5d819ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, DVD player](https://images.trvl-media.com/lodging/47000000/46050000/46042900/46042811/bc895bcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/47000000/46050000/46042900/46042811/162e119f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Experience beachside bliss at La Dolce Vita in central Panama City Beach. The Gulf front pool, beach service with lounge chairs and umbrella, and a huge balcony to take in the sights of the Gulf for miles offer endless relaxation. Enjoy upgraded high-speed wireless internet, new sofas in the living room, brand new plank flooring throughout, plus all-new bedding. 9.0 Wonderful ### Entire condo 4 bedrooms4 bathroomsSleeps 13 ## Popular amenities - Beach view - - Parking available - Dryer - Washer - Air conditioning £633 includes taxes & fees 26 Oct - 27 Oct ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! \*\*\*Must have at least one member of your group 25 years old.\*\*\* \*New faster elevators at the Ocean Ritz for the 2024 season\* Includes FREE beach service 2 sets of padded lounge chairs and large umbrella directly on the beach 3/1-10/31 (subject to beach conditions & weather permitting). A great bonus for our guests, it is up to a $80/day $480/week value. Just tell the person handing out the chair what unit you are staying in. La Dolce Vita is the perfect spot for your next beach getaway! The kitchen has all of the necessary appliances you will need during your stay. The dining table seats 8 for the entire crew to have a delicious meal together, and extra seating at the bar! The living room features new sofas , and there is a huge balcony for all to take in the sights of the Gulf for miles! There are 2 Gulf Front Master Suites, one features a King bed and the other features 2 Queen beds. The third bedroom has a king size bed. The 4th bedroom offers a twin over full bunkbed with a twin size trundle. There is parking at Ocean Ritz & there is also extra parking across the street for your convenience. You will be located right in the middle of Panama City Beach with easy access to restaurants and Walmart. So whether you want to walk down to the beach, or take in the Gulf front pool, La Dolce Vita has everything you will need! SLEEPING ARRANGEMENTS (SLEEPS 13) Guest Bedroom: King Bed Gulf Front Master Suite: 2 Queen Beds King bed in 3rd bedroom Full over twin bunk bed with trundle in 4th bedroom GENERAL PROPERTY INFORMATION: \- Located in central Panama City Beach \- Super close to all the popular shopping and dining spots! \- Seconds from groceries! \- Shipwreck Ltd, Wonderworks, Ripley’s, Saltwater Grill,Pineapple Willys all walking distance! \- Brand new dining room furniture! \- All new bedding throughout! \- Upgraded, high-speed wireless internet! \- Tile in all common areas \- Brand new plank flooring throughout! \- Brand new rug in living area! \- Brand new kitchen appliances! \- Spectacular 10’ ceilings! ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Heated pool - Hot tub ### Internet - Available in the condo: Internet access ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - 4 bathrooms - Hair dryer - Towels provided ### Living spaces - Living room ### Entertainment - DVD player - TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - Near a hospital - Near a zoo - Near an outlet shopping centre - Near the bay - Near the marina - Near the ocean - On the waterfront ### Things to do - Golf - Heated pool - Tennis - Water park - Basketball nearby - Birdwatching nearby - Cycling nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Jet skiing nearby - Rafting nearby - Sailing nearby - Scuba diving nearby - Sledding nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Whale watching nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Property located in a resort ## Similar properties ![On the beach](https://images.trvl-media.com/lodging/95000000/94740000/94734700/94734677/ac980c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Ritz 4 Bedroom 4 bath\*\*\*2 Master BRs on the ocean\*\*Nicest Balcony in PC Long Beach - Sea view - Pool - Hot tub - Kitchen 8.4 Very good 34 reviews £605 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=94734677&PinnedHotelID=94734677&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/67000000/66960000/66958400/66958310/c21c4709.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wow! 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Long Beach - Pool - Hot tub - Kitchen - Washer 7.2 Good 120 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=33936239&PinnedHotelID=33936239&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/24000000/23600000/23591500/23591500/1323cdc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marisol 4 Br 3 Bath Sleeps 13\*\*2 Sets of Beach Chairs included with rental Long Beach - Sea view - Pool - Kitchen - Washer 9.0 Wonderful 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=23591500&PinnedHotelID=23591500&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/42000000/41990000/41988100/41988060/1d404341.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2nd Floor 4BR 3BA Condo at the Majestic!!! 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The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Parties and events are allowed on site Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 33160 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Vrbo Property 2362-178734 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.17870%2C-85.81072&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t1dXkrboP7492ayfrHC4oavW0tc=) Panama City Beach, FL #### What's nearby - Panama City Beaches - 3 min walk - 0.2 miles - Thomas Drive - 15 min walk - 0.8 miles - Ripley's Believe It or Not - 15 min walk - 0.8 miles - Golf Course at Edgewater - 19 min walk - 1.0 mile - Shipwreck Island Waterpark - 3 min drive - 1.6 miles #### Getting around - Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 26 min drive #### Restaurants - ‪Pineapple Willy's - ‬11 min walk - ‪McDonald's - ‬11 min walk - ‪McDonald's - ‬11 min walk - ‪Circle K - ‬7 min walk - ‪The Wicked Wheel - ‬13 min walk ## Frequently asked questions ### Is RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!!? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! on 26 Oct 2025 start from £632.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Panama-City-Beach-Hotels-RENOVATED-19th-Floor-4BR-4BA-The-Ocean-Ritz-WBEACH-CHAIRS.h46042811.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!!? > Check-in begins at 4:00 PM. ### What time is check-out at RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!!? > Checkout is at 9:00 AM. ### Where is RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! located? > Nestled on the beach, this Long Beach condo building is within a 15-minute walk of Hombre Golf Club and Thomas Drive. Edgewater Gulf Beach and Rockit Lanes are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## RENOVATED 19th floor 4BR 4BA @ The Ocean Ritz!!! W/BEACH CHAIRS!! Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location 10 - Excellent 44 8 - Good 16 6 - Okay 4 4 - Poor 5 2 - Terrible 0 ### 10/10 Excellent #### Dottie T. 10 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacay! Nice room, great balcony with a superb view! ##### Dottie T. Stayed 7 nights in May 2025 ### 10/10 Excellent #### Christy C. 4 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy We had an amazing family trip. The condo was great and there was plenty of room. The views were beautiful and having two sets of beach chairs with umbrellas was icing on the cake. ##### Christy C. Stayed 7 nights in May 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Beth P. 22 Jun 2025 #### Perfect for our family trip! Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an amazing time on our first family vacation together in many years. There was plenty of space for each of my kids and their families. I would totally book again ##### Beth P. ### 10/10 Excellent #### Sheryl S. 14 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Yoopers love PCB We loved our stay, the condo was beautiful! Very spacious, outdoor balcony was fantastic. We seen lots of stingrays, big fish and dolphins. We would for sure love to come again! ##### Sheryl S. Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Annette C. 8 Mar 2025 Liked: Cleanliness, location, listing accuracy Disliked: Communication #### Spacious condo Property it self is very nice and clean. Management company ECDI leaves alot to be desired. They gave us the wrong code at check-in. They couldn't supply us with the codes for the pool and Beach, Said they would contact us with the codes but never did.. ##### Annette C. Stayed 47 nights in Jan 2025 ### 10/10 Excellent #### JAMES F. 26 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great condo Great condo for a family vacation. Very clean, huge balcony, great location. ##### JAMES F. Stayed 7 nights in Jun 2024 ### 8/10 Good #### Charity S. 16 Apr 2025 Liked: Check-in, communication, location, listing accuracy #### Nice stay - some things to note We enjoyed our stay and even the privacy that the 4 bedrooms and large balcony provided.Some things to note:Top bunk bed has a sign indicating no-one over 50lbs, which was a surprise.We didn't realize we needed to provide our own toilet paper, paper towels or trash bags after the firsts ran out BUT there was a Wal-mart close so we were able to get them with little issue. (go to Wal-mart in the early morning as it gets busy)The location is nice and we really enjoyed the balcony and spotting dolphins.Trash compactor was right outside our door and was very convenient. (no smell)The 2 beach chairs were so very handy as well as the box of beach toys/supplies that is at the unit.Parking spot was TIGHT. We actually made an effort not to come and go in our vehicle very often b/c of it so be mindful of the size vehicle you bring. ##### Charity S. Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Angela P. 23 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Best beach stay in PCB We always enjoy ourselves at this condo! You can't beat the balcony and view. Beds were comfortable in every room we used. Any issues we had were addressed in a very timely manner. The updated elevators were amazingly fast! Everything you need is within walking distance of the condo. Dont waste your time looking any further and book this condo! You won't regret it! ##### Angela P. Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### ron c. 22 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation Overall a nice place to stay. Could use a little bit more cleaning. Awesome location ##### ron c. Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### adam r. 11 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Softball group Very nice clean place. Great view of the ocean. Parking spot was a really tight for my truck. But other than that it was a freat place to stay ##### adam r. Stayed 6 nights in Apr 2024 ### 8/10 Good #### Jacob Q. 7 Mar 2020 Liked: Cleanliness, location, listing accuracy #### Simple, spacious, great view Can’t complain about anything this room had to offer. Great sized bed rooms and felt like home for a week ##### Jacob Q. Stayed 5 nights in Mar 2020 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Chara D. 13 Aug 2023 #### Nice unit Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean and comfortable ##### Chara D. ### 10/10 Excellent #### Michele S. 11 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A little bit of heaven Beautiful property in desirable area of PCB. Rooms were spacious and well appointed. Balcony was the star of the property. It was huge with many seating areas and types of furniture for sunbathing, eating, playing games and just watching the stunning sunsets. ##### Michele S. Stayed 58 nights in Jan 2023 ### 10/10 Excellent #### Robert T. 7 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### What a Blast! This unit was just as described! It suited our party of ten just fine with plenty of space, we never felt overcrowded. When we find ourselves back in PCB we will be sure to check the availability of this unit. ##### Robert T. Stayed 7 nights in Jul 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Dana M. 25 Oct 2022 #### Family Vacation Fall 2022 Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental process went smoothly. We love the complex, except for our parking space. The kitchen needs to be restocked with pots, pans, etc. However, we love the space! ##### Dana M. Stayed 7 nights in Oct 2022 ### 8/10 Good #### Christie M. 8 Jul 2023 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### July 4th Overall great trip this year! Condo was very nice, although the floors could have been a bit cleaner. It would have been nice to have some cleaning tools to sweep/clean sand off of floor. Kitchen is stocked ok. Would have been nice to have a better frying pan to scramble our eggs though. All rooms were very spacious and the balcony area has the best view I have had in a while. I would stay here again. Beware of check in though it was a bit rough and parking not the greatest. ##### Christie M. Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Kim S. 9 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spring Break in PCB We had a great week in this condo in PCB. It was myself and two kids along with some of their friends on Spring Break from college. The condo itself was very clean and spacious. There was plenty of room for everyone. The only issue we had was at the beginning of the week, the beach chair rental didn't have the unit down for two sets of beach chairs but that should not be corrected for anyone renting the rest of the Summer. The location was close enough to Pineapple Willy's to walk down and get a drink but far enough away from the craziness. The parking spot for this unit is very tight and and at the end of a row. Backing in the car which was the only option to be able to get it the car back out was a challenge so we tried to move the car as little a possible. ##### Kim S. Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Penny B. 7 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great unit This unit comes with some nice perks. There is a Keurig coffeemaker and we got 2 sets of beach chairs and umbrellas which was great! The bathtub in the front Bedroom is a little slick and the toilet in the master bathroom runs unless you jiggle the handle. Also, the large skillet needs to be replaced. It is very worn and not good to cook in. The rest of the kitchen is well-equipped with a spice rack and lots of dishes, bowls, etc. We loved our time in this unit and hope to book it again sometime. ##### Penny B. Stayed 7 nights in Apr 2023 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Bryanne H. 2 Oct 2023 #### Would Stay Again with a Few Conditions Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This spacious condo is located right on the beach with wonderful views from the balcony. The 4 large bedrooms each accommodate guest with their own bathroom. Two of the bedrooms have balcony access which allows for beautiful morning views. However, the cleaning services are in need of improvement. When we arrived we noticed the unit was slightly dated which was not an issue. I’m sure tears of guests have caused the minor damages throughout. The place was not as clean as we had hoped. My daughter’s feet were black day 1 from walking through the unit. We went and bought a swifter. There was black dirt of some sort on the bathroom sinks that we had to wipe off. And lastly, the bedding was stained with a large yellow mark so we had to remove that. I’m not sure if we would stay again unless we had a large party. I would implore the owners/ rental company to check out the cleanliness of the unit after it’s been cleaned. ##### Bryanne H. Stayed 5 nights in Sep 2023 This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Kortney W. 13 Jun 2023 #### I wouldn’t stay here again... Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location of the condo was great! The view was great! However when we arrived there was a single working elevator and a line to get on that moved maybe a few people over the course of an hour. We ended up walking up 19 flights to get to our room with two small kids and a newborn. We had a few elderly people who had to wait. My mom was able to get up after a couple of hours. Once she made it up she was too scared to even go back down because getting into the condo was impossible the first few days. When I attempted to reach out to see what the management team knew I was brushed off initially then flat out ignored. Super rude and unprofessional, if you have a second parking pass just forget it during peak season you’ll be paying for parking in the city lot which is $12 a day not the advertised $5. There were roaches underneath the sink in the kitchen, the floors had absolutely not been mopped between guests, the couches stink and the shower walls were FILTHY! I’d recommend a new cleaning crew. Overall the great view and ideal location definitely don’t make up for all of the shortcomings of this condo. I would not be recommending this place to anyone. ##### Kortney W. Stayed 7 nights in Jun 2023 ### 4/10 Poor #### Eduardo Q. 17 Aug 2022 Liked: Check-in, location Disliked: Cleanliness, communication #### Love the condo! But will never rent again. CONS: since they were working on the building, we got no warning that the hot tub would be out of use, as well as one of the elevators. On our first few days of staying here we waiting 45 minutes for an elevator at a time (we were on the 19th floor). In addition, there were stains on couch, which we didn’t mind because we weren’t planning on sitting on it much. On another note, I wish we would’ve took photos of how clean we left this residence because a few days after check out, we got charged for leaving it a “mess.” My family and I followed the clean up suggestions that would best help the cleaning crew, which consisted of taking all bedding and towels, and putting them in the bathtub. We left the residence just how we arrive to it, perhaps even cleaner other than the sand that was left from the beach. The only reason we left sand was because the email says not to clean just tidy up. In addition, there was no acquit equipment to clean up the sand available to us. We ended up getting charge an additional cleaning fee when I pre-paid an cleaning fee on my original bill. We checked out on the 13th at 9am, but we didn’t have an additional fee taken out until the following Tuesday without a warning. Our family takes trips like this every year and has never experienced this issue before. . PROS: nice condo plenty of space for my family! Each room had a bathroom, which was very convenient. The view was wonderful (when they weren’t working on the outside of building, which was actually most of the time without a warning). Thank you. ##### Eduardo Q. Stayed 7 nights in Aug 2022 ### 4/10 Poor #### Jamie B. 7 Feb 2023 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Not clean, no communication I am not one to leave reviews. However, this is probably the worst experience we have had to date with terrible customer service. We arrived in the beginning of August to a “newly renovated” condo. It was filthy. There was black dust on the air returns, dirt in the floor, and thick dirt around the toilets. I began to clean and called the customer service number. They stated they would send someone and they would contact us when they arrived. No one ever called so we went to the beach. When we returned the door to our condo was open with two people inside cleaning with all of our personal belongings in the condo. On the second day of vacation they put nets up over the balcony for “renovations” of cleaning the side of the building which in turn made the balcony unusable as well as the pool was shut down for the remaining of our visit which was another 5 days. I made sure to find somewhere with a pool because we have two small children who aren’t able to swim in the ocean and for the safety it was important to have a pool for them to enjoy. I called the customer service number for this and was told “the pool will open up this is just a one day thing” which it clearly was not. The customer service agent basically told us their hands were tied and we would have to contact the company the owned the condo, but basically good luck reaching them. I tried each day after for resolution of maybe a different property so we could enjoy our very pricey stay. No one ever contacted us. I eventually spoke to one man who wouldn’t disclose his name and was very rude. I sent emails that went without response. Then I decided to dispute the charge. The condo was none of the description and amenities where not granted. This got their attention.. which really is all I was wanting in the first place. I received threatening text and emails which I have saved and printed. Threatening jail time and I had by a certain day and time to reverse the charge or else. I nicely explained the situation to them again and asked if we could come to an agreement of a partial discount. They responded with they would take 10% off the charge and refund it. So I let the dispute go. I never truly intended to stay anywhere for free nor do I think that’s good business. Fast forward to nearly 9 months later. No refund. I have sent texts to be asked who I am and then ignored. I write this review in hopes it serves you well to beware of Emerald Coast Properties. ##### Jamie B. Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Nanette B. 26 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Condo We absolutely loved it. The location was perfect, near restaurants, of course the beach, Walmart! We had a spectacular beachfront view and the location beachfront. Everything for the kitchen was all we needed. We loved having a bathroom with each bedroom, so we all had our own. The beds were also very comfortable. Only one small complaint and it was that the floors needed a good mopping, nothing that would stop us from coming back. The balcony was huge we just loved it!! ![](https://a.travel-assets.com/ugc/hotel-reviews/3c739244-d86d-4e62-9eca-f9fb21029a54-1745704656247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/638801bb-b046-49f3-bdef-e121bb163a9a-1745704714042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nanette B. Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Heather T. 3 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The View! Our family along with our college daughter and 2 of her friends had an great stay in this beautiful condo. The view is amazing! ##### Heather T. Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Satish C. 23 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Satish C. 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