Verified
8/10 Good
Sheryl B.
26 Jun 2026
Liked: Check-in, communication, listing accuracy
The condo was huge & a great location with balconies on 2 sides. It needed a broom & better equipped kitchen. The icemaker & water on the frig are not hooked up. Examples are the knives are not sharp & can opener didn't work & very few pans. The condo was fine, in a great location. I had to call & wait for a maintenance man for remotes for the TV & then, wristbands that were suppose to be there. The problem is the resort. There are 6 total elevators, that work, for the whole complex. 21 floors over a 1/2 mile of rooms & just 6 elevators. There were no service elevators so all the condo cleaning people, resort employees, outside employees, maintenance workers all trying to get on. Renting condos you have to bring everything & going to the beach, so elevators always packed. Wait times could be 30 to 40 minutes if you had a wagon or suitcase, which most people did. This was the number 1 complaint every time you got on the elevator. All people talked about this issue. The beach was far away on the other side of the complex, then across a narrow walkway & then down steep narrow stairs. No ADA compliant access. On the last day the area had a water main break & 10 of us woke up to no toilets, drinking water, showers, cleaning, teeth brushing & etc. Luckily, we were leaving but it was hard to get ready to go. As you can see, 4 was a generous score because the condo was spacious & nice.
Sheryl B.
Stayed 6 nights in Jun 2026