Title: 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! Beach condo with water park and Hot tub ![A heated pool](https://images.trvl-media.com/lodging/91000000/90780000/90776100/90776096/fd46a22c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV, stereo](https://images.trvl-media.com/lodging/91000000/90780000/90776100/90776096/37c81c09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![A heated pool](https://images.trvl-media.com/lodging/91000000/90780000/90776100/90776096/1a54153e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/91000000/90780000/90776100/90776096/7d704405.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Marina](https://images.trvl-media.com/lodging/91000000/90780000/90776100/90776096/254050eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Step into Boardwalk Beach Resort, where the warmth of Panama City Beach is matched by exceptional amenities. With a spacious condo featuring floor-to-ceiling windows and balcony ocean views, this haven offers high-speed WiFi and an in-unit washer and dryer for seamless comfort. 9.0 Wonderful ### Entire condo 3 bedrooms2 bathroomsSleeps 8 ## Popular amenities - Beach view - Parking available - Dryer - Washer - Hot tub - Pool £588 includes taxes & fees 14 Nov - 15 Nov ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! \*\*\*Must have a member of your group at least 25 years old staying the whole time.\*\*\* The master bedroom has a king size bed and a spectacular view of the gulf with access to the balcony and cable tv. Very few other condos have floor to ceiling windows like these. The view is spectacular. The 2nd bedroom has a queen size bed and cable tv. The 3rd bedroom has a twin size bunkbed. The living room has balcony ocean view with balcony access and a pull out couch. The kitchen is fully stocked. There is a washer and dryer in unit. This condo has wifi included at no extra charge Snowbirds Special Rates Jan & Feb Available at Boardwalk one of the best Snowbird locations on the beach. Lots of planned activities and close to the Super Walmart. The Boardwalk Beach Resort is one of the most family friendly complexes in Panama City Beach. It has one of the best pool areas of any condo complex. There is a very large lagoon pool, 2 hot tubs and a children's play area. The Boardwalk Beach Resort includes: Island Breeze Corner Market Splash Zone children’s pool area with interactive water toys Lavish pool deck 2,500 square foot zero entry pool (heated during winter months) Two hot tubs High-speed elevators Covered parking Security gated access Kid’s Club Beach Activities 24 hour Front Desk Large private beach PAYMENT TERMS FOR RESERVATION REQUESTS Thank you for choosing to stay with Emerald Coast Destinations Inc. Please review the payment terms for your reservation below: RESERVATIONS RECEIVED MORE THAN 30 DAYS IN ADVANCE OF THE CHECK-IN DATE: \- Down Payment: Our ECDI $300 Reservation Down Payment will be automatically charged separately to the credit card provided during the next batch scheduled at 12:00 Noon CST to secure the property for your requested dates. \- Reservation Details: Emails will be sent with a RES-XXXXX number, payment details and all necessary instructions. Please check your spam folder. \- Final Payment: The remaining balance will be automatically charged to the same credit card 30 days prior to your check-in date. \- Confirmation: Final confirmation with all necessary instructions for your stay will be sent via email on the same day. RESERVATIONS RECEIVED 30 DAYS OR LESS IN ADVANCE OF THE CHECK-IN DATE: \- Total Amount Due: The "Total" shown will be automatically charged to the credit card provided. The ECDI portion will be charged during the next batch scheduled at 12:00 Noon CST to secure the property for your requested dates. \- Confirmation: Final confirmation with all necessary instructions for your stay will be automatically sent via email on the same day. Please check your spam folder. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Heated pool - Hot tub ### Internet - Available in the condo: Free WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Bathtub or shower - Shower - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Stereo - TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Location highlights - Near a hospital - Near a zoo - Near an outlet shopping centre - Near the bay - Near the marina - Near the ocean - On the waterfront ### Things to do - Golf - Heated pool - Tennis - Water park - Basketball nearby - Birdwatching nearby - Cycling nearby - Fishing nearby - Golfing nearby - Jet skiing nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Property located in a resort ## Similar properties ![A heated pool](https://images.trvl-media.com/lodging/105000000/104400000/104395400/104395342/a4e66447.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Beachfront Condo Panama City Beach - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 28 reviews £542 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=104395342&PinnedHotelID=104395342&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/105000000/104400000/104395400/104395380/867e99ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Huge Balcony, Huge Fun Awaits in Popular Beachfront Condo! 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Panama City Beach - Sea view - Hot tub - Kitchen - Washer 9.0 Wonderful 67 reviews £547 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=73068858&PinnedHotelID=73068858&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/105000000/104400000/104395500/104395408/d999f75f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Beachfront Condo Panama City Beach - Pool - Hot tub - Kitchen - Washer 8.6 Excellent 16 reviews £532 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=104395408&PinnedHotelID=104395408&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/105000000/104490000/104489300/104489265/e4ce8844.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish Beachfront Two Bedroom Panama City Beach - Sea view - Pool - Hot tub - Kitchen 9.4 Exceptional 21 reviews £542 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=104489265&PinnedHotelID=104489265&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/105000000/104340000/104331400/104331327/f0a90743.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Beachfront Condo Panama City Beach - Sea view - Pool - Hot tub - Kitchen 8.6 Excellent 20 reviews £542 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=104331327&PinnedHotelID=104331327&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/96000000/95810000/95805100/95805075/eb28fae3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorgeous Views, Beachfront, Lg Outdoor Heated Pool Panama City Beach - Sea view - Pool - Hot tub - Kitchen 9.8 Exceptional 93 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=95805075&PinnedHotelID=95805075&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/105000000/104400000/104395500/104395426/4b349b07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### We Do Boardwalk Better. Sleep 8 by the Sea and Enjoy! Panama City Beach - Pool - Hot tub - Kitchen - Washer 10 Exceptional 13 reviews £532 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=104395426&PinnedHotelID=104395426&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 25 ### Check-out Check-out before 9:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events Events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Parties and events are allowed on site Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 53934 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 2362-247443 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.17115%2C-85.79776&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Wj37hEqyeX-J6Hj3vM8X7FmXJpM=) Panama City Beach, FL #### What's nearby - Thomas Drive - 5 min walk - 0.3 miles - Panama City Beaches - 9 min walk - 0.5 miles - Ripley's Believe It or Not - 14 min walk - 0.8 miles - Shipwreck Island Waterpark - 5 min drive - 2.6 miles - Publix Sports Park - 6 min drive - 3.3 miles #### Getting around - Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 26 min drive #### Restaurants - ‪McDonald's - ‬18 min walk - ‪Pineapple Willy's - ‬12 min walk - ‪McDonald's - ‬18 min walk - ‪The Rusty Anchor - ‬4 min walk - ‪Juan Taco - ‬15 min walk ## Frequently asked questions ### Does 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! have a pool? > Yes, this property has a pool. Pool types include heated pools. ### How much does it cost to stay at 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!!? > As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! on 14 Nov 2025 start from £587.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Panama-City-Beach-Hotels-20th-Floor-3BR-2BA-WUnbeatable-Views-THE-BOARDWALK.h90776096.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!!? > Check-in begins at 4:00 PM. ### What time is check-out at 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!!? > Checkout is at 9:00 AM. ### Where is 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! located? > Nestled on the beach, this Panama City Beach condo building is within a 10-minute walk of Thomas Drive and Panama City Beaches. Signal Hill Country Club and Signal Hill Golf Course are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 20th Floor 3BR 2BA w/Unbeatable Views @ THE BOARDWALK!! Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 10 Location 10 - Excellent 26 8 - Good 5 6 - Okay 3 4 - Poor 1 2 - Terrible 1 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### ALISON C. 20 Jul 2025 #### Beautiful room and views Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had the best week in Panama City. The room was perfect. Kitchen was fully equipped for anything you’d need. The unit was very updated which made for a nice comfortable stay. The furniture was great with room for everyone. The nicest room we’ve stayed in at the boardwalk and we’ve stayed in many. ##### ALISON C. ### 10/10 Excellent #### Michael H. 10 Sept 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place Very good and clean ##### Michael H. Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Lindsay N. 4 Sept 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome vacation! Everything was perfect for our family of eight. We love the boardwalk and loved this condo. ##### Lindsay N. Stayed 7 nights in Aug 2023 ### 10/10 Excellent #### Jami H. 2 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The unit was absolutely wonderful! We traveled with our adult daughters and son in law. The three bedrooms gave us all the space we needed. The large couch and extra chairs were perfect for lounging in the evenings. The table had plenty of space for us all to eat together. The pool and beach access were great! We had one on crutches recovering from hip surgery and the ramp to the beach was so helpful. The only issue we incurred was not knowing that the gym as advertised was permanently closed. That was a bummer as we needed the equipment for PT. Otherwise, it is a wonderful unit! We would stay again for sure. ![](https://a.travel-assets.com/ugc/hotel-reviews/11385149-b623-49b1-9e31-497d77a6b438-1754172974472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a54709c-3823-4cb2-a205-fe4218108947-1754172971750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jami H. Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Sam W. 14 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### SW Awesome! ##### Sam W. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Catherine M. 17 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great apartment Beautiful view of ocean and sunsets. Super nice mattresses. Everything was clean and convenient. Be sure to bring your own supplies. A great time. ##### Catherine M. Stayed 6 nights in Apr 2023 ### 6/10 Okay #### Scott S. 2 Jun 2024 Liked: Cleanliness, check-in, communication, location Disliked: Listing accuracy #### Nice place, NO grill as listed. Condo and property was nice. Friendly staff. Dryer not working properly. Was not fixed prior to leaving. They tried. Good location. NO grill as listed. ##### Scott S. Stayed 7 nights in May 2024 ### 8/10 Good #### Elizabeth P. 4 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Overall a good condo! Overall a good condo to stay in. Good location. Incredible view! Most everything worked as it should! The refrigerator didn’t really cold and the air did not work good in the smaller bedrooms. Only noticed the air at night because we didn’t really stay in the bedrooms throughout the day but it was fine! The comforters were not very clean..we had to wash them but everything else was good! I know they don’t get washed every time but they had stains on them. There is a fee for using a credit card which was not stated anywhere when booking. I was under the impression I was paying for the whole thing in the beginning but it was only a partial payment but the second payment did not come out automatically and nobody let me know that information either. So more info on payments and fees would be nice. ##### Elizabeth P. Stayed 7 nights in May 2024 ### 10/10 Excellent #### Lisa M. 10 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location, awesome view and lovely unit. Great location a bit away from the most congested areas. which was a bonus. The pool / restaurant had a DJ one day and live music on another which was a great bonus. Very clean unit. A bit hot but we learned to close the drapes when we were not there blocking out the sun and used the provided fans which helped a lot. Will return and recommend to others. ##### Lisa M. Stayed 7 nights in Jun 2025 This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### christian b. 7 Jul 2025 #### PCB 2025 Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The room was clean however the laundry room had a foul smell. The main bedroom door didn't lock and the safe did not work. The dish washer did not properly work either. This unit should offer a Keurig. The entire condominium complex has gone down over the years, they do not offer any type of entertainment for kids as in previous years. The tiki bar was completely out of alcoholic beverages one day and over an hour wait on food. The firework show was held on a Saturday night instead of the 4th on a Friday which is absurd being that they will not rent Sunday to Sunday anymore and make you check out on Saturday so guest who checked in for the holiday did not get to enjoy the show. I asked for more towels and never received any or a response. There was a huge lack of communication this year with the property manager, they don't even send out check out information as they did on previous years. I have been a guest at this place for over 10 years but will not be returning again. ##### christian b. ### 6/10 Okay #### Jordan A. 16 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Worth every penny Nice condo fit us just fine. ##### Jordan A. Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Kevin R. 3 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Place Property was very clean and nicely decorated. Everything we needed was there. The view from the balcony was priceless and the best part of the whole stay. ##### Kevin R. Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Emily M. 13 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome place I’ve been coming to PCB and have stayed at the boardwalk previously but this by far was the nicest we’ve ever stayed at! Beds were super comfortable along with the couch! Place was as advertised. The 3 box fans were a great surprise. This is an annual girls trip for myself, sister and cousin and we all were more than satisfied! Will definitely book again!! ##### Emily M. Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Vanita G. 17 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Vacation Beautiful view from the balcony. This condo meet all of our needs for the week. The condo was beautiful and had lots of room for the four of us. Kitchen was fully stocked. Beds was comfortable. One of my favorite thing was the security in multiple areas. I would suggest adding more towels so you don't constantly have to do laundry. Everything was just a small drive away. areas. ##### Vanita G. Stayed 7 nights in Aug 2024 ### 8/10 Good #### erin a. 10 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and condo. We love this condo and its location. This condo has everything needed for a great vacation. It’s a little store on site, restaurant, and bar for all your needs. Spacious condo for our party of 8. It could use more comfortable beds. ##### erin a. Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Tammy S. 3 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Property in a Good Location The property was beautiful and comfortable. I also loved the location. Being further away from Pier Park gave us more space on the beach. I could look down the beach and see how crowded it was. I was thankful this property was spaced out away from the clump of large resorts but still close to restaurants and Walmart. The little market and restaurant on the property were also a nice plus and I enjoyed them both. ##### Tammy S. Stayed 7 nights in Jul 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Gina T. 29 Jul 2024 #### Perfect!! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay at Broadwalk was perfect!! The condo was great, had everything we needed. It was clean, comfy beds and the view was amazing. The staff at Broadwalk was so nice and welcoming. We recommend checking out Angry Tuna at Pier Park. The food was delicious!! Also check out American Charlie’s, everything from there was great!! Get snacks and drinks from the Broadwalk restaurant. We loved being able to grab drinks and hang by the pool. We will definitely be back! ##### Gina T. Stayed 7 nights in Jul 2024 ### 8/10 Good #### Haley M. 13 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### July 2024 Great vacation! The room was nice and clean and the property was great as well. I would be open to stay here in the future! ##### Haley M. Stayed 7 nights in Jul 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Robert F. 15 Apr 2024 #### Family Friendly Spring Break Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location and space for our family vacation. ##### Robert F. Stayed 7 nights in Mar 2024 ### 8/10 Good #### Ramses B. 18 Mar 2024 Liked: Cleanliness, check-in, location Disliked: Communication #### Beauty and the Beast The Condominium was gorgeous, breathtaking. The view from our bedroom and patio was stunning. The beach was fabulous. It was so very Beautiful. And, sadly, the Beast of our stay: Communication was horrible/nonexistent. The literature in the condo stated there would be no reason to contact the front office and to have all communication via email. We emailed and have yet to recieve a response. It has been over a week now. Both hot tubs worked only 1 day of our 12 day vacation. The pool area was being pressure washed for 2 days with a large amount of the waste run off going directly into the pool. Needless to say, we did not swim those 2 days. There is a fitness center, however, we never received the code to use it, even after asking via email. The "arcade" was quite hidden and consisted of a two player race game, one air hockey table that was very used, and two crane machines. All charging $1 per play per person. There was no notification to us that they were going to be power washing the hallway floors during our stay. The noise and amount of water running into the condo when the door would be opened was quite startling. This lasted for 2 days. The security staff and employee personnel that we encountered, on multiple occations, were phenomenal. The level of professionalism and kindness were seen, not only by us, but other guests we talked to at the resort. They were always very respectful and at work with a positive attitude. ##### Ramses B. Stayed 12 nights in Mar 2024 ### 10/10 Excellent #### Melanie S. 20 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Loved sitting on the balcony & watching the dolphin's & sting rays ##### Melanie S. Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### sean d. 1 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fall Break We have stayed at Boardwalk before, but first time in this unit. Loved the spaciousness of the unit. Only downside was the master bedroom was a little on the warmer side. They do provide additional fans to help. Also, the comforter is a heavy one. For the weather, should be something lighter. Again, minor things that didnt affect our enjoyment of the unit. Would definitely book the unit again. ##### sean d. Stayed 7 nights in Sep 2023 ### 4/10 Poor #### Brad L., Henderson, KY 30 Sept 2023 Liked: Check-in, communication, location #### Not kid friendly… Our check in was easy and our condo was ready on time but that’s where everything fell apart. Our A/C wasn’t working properly and there were 8 box fans running in the condo when we showed up. The temp wouldn’t come down below 75 and the master bedroom was 80 degrees. The shower heads in the showers were very old and full of mold and mildew and had very little water pressure. Master shower had mold and mildew in corners. Master bath wall had some kind of makeup smeared on it. One light bulb was burned out in the master closet, 2 out over the vanity in the master bath, and one out in the kitchen, candy corn on the floor around the sofa and there was glass on the floor in the kitchen. I contacted property management and someone fixed the a/c the second night while we were out to eat. And was told we would get new shower heads but that didn’t happen. We chose this property based on the pool area because we had our two grandchildren, ages 2 and 3, with us and it has a zero entry pool and a large splash pad for the kids that’s fenced in. Turns out the splash pad is torn apart and not operational. This was not noted anywhere in the listing. Then there was the “safety checks” the last 10 minutes of every hour at the pool. Every hour every child under 12 years old has to get out of the pool for 10 minutes and this is enforced by security guards. Just not a great spot for kids and another example of property management companies not being thorough and honest. ##### Brad L. Stayed 7 nights in Sep 2023 ### 8/10 Good #### Cassandra H. 16 Sept 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gorgeous View The condo had a gorgeous view! The overall impression was good with the location being close to Walmart and other restaurants. However, please be aware that the thermostat in the condo did not go below 73 degrees all week, even with the multiple box fans. The cleaning staff could do a better job with cleaning, dusting, etc. There was also urine in one of the toilets when we arrived. ##### Cassandra H. Stayed 7 nights in Sep 2023 ### 6/10 Okay #### Sandy B. 30 Aug 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Beautiful location Pros: beautiful location and beach, truly fantastic view, good security, well-stocked kitchen with good dishes, cookware, and appliances, relatively spacious condo, nice pool suitable for handicap/wheelchair entry, easy check in and check out. Added plus, a Walmart and Dollar Tree are just a few minutes away. Cons: The condo was dirty. The baby’s knees turned black when she was crawling on the floor, and several items were left behind by previous renters (bathing suit hanging on bedroom door, sunglasses and hat under the edges of the couches). The ceiling fan in the main bedroom was covered in thick dust/dirt, and there was black mold in the main shower. The two smaller bedrooms were hot even with the AC on 70° and several floor fans. The splash pad/kiddie pool area was closed up, which was a big disappointment for us since we had an 11-month old and 3-year old, and this was one of the reasons we chose this condo. The pool rules were very strict and strictly enforced. No jumping off the sides feet first, no diving (understandable since it’s only five feet) no pool toys, no snorkels, and no floats or inner tubes (although pool noodles and swim safety vests were allowed). We loved this location, and I hate to be negative about this condo. It has great potential. ##### Sandy B. 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