Title: Polat Thermal Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Polat Thermal Hotel Luxury hotel with 2 restaurants and 2 indoor pools ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/3000000/2670000/2666700/2666601/1fbdbd83.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2670000/2666700/2666601/4df543c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Villa | Private kitchen](https://images.trvl-media.com/lodging/3000000/2670000/2666700/2666601/11dbc527.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2670000/2666700/2666601/e171f6a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Villa | Minibar, soundproofing, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2670000/2666700/2666601/4d36927f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Polat Thermal Hotel harnesses the healing power of natural hot springs in a contemporary setting. Travelers can book rejuvenating massages at the spa, dine at either of two restaurants, or spend sunny afternoons lounging by the pools, complete with sun loungers and umbrellas. 5.8 ## Popular amenities - Bar - Pool - Gym - Room service - 24/7 front desk - Housekeeping £121 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2666601&PinnedHotelID=2666601&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ![Minibar, soundproofing, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2670000/2666700/2666601/f48bb6e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Shower/bath combination Hairdryer Private bathroom Bathrobes - 301 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPamukkale-Hotels-Polat-Thermal-Hotel.h2666601.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPamukkale-Hotels-Polat-Thermal-Hotel.h2666601.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.95718%2C29.10979&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zglXE0jSvoT3oCcxhuFQsb7sp10=) Karahayit Mevkii, Denizli, Denizli, 20290 #### What's nearby - Red Travertine of Karahayit - 8 min walk - 0.5 miles - Hierapolis - 4 min drive - 1.9 miles - Antique Pool - 7 min drive - 2.8 miles - Cleopatra Pools - 7 min drive - 2.8 miles - Pamukkale Thermal Pools - 11 min drive - 3.1 miles #### Getting around - Goncali Station - 26 min drive - Denizli (DNZ-Cardak) - 70 min drive #### Restaurants - ‪Vural Steakhouse - ‬14 min walk - ‪Yörük Evi - ‬6 min walk - ‪Ece Yengari Restorant - ‬10 min walk - ‪İpek Yolu Uygur Restaurant - ‬10 min walk - ‪Şelale Park Çay Bahçesi - ‬11 min walk ## About this property ### Polat Thermal Hotel Luxury family-friendly hotel near Pamukkale Thermal Pools A poolside bar, a corner/local shop and a terrace are just a few of the amenities provided at Polat Thermal Hotel. Treat yourself to a massage at the on-site spa. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi. You'll also find perks such as: - 2 indoor pools and a seasonal outdoor pool, along with a waterslide, sunloungers and pool umbrellas - Hot springs on-site, motorhome/coach/lorry parking and express check-in - Coffee/tea in reception, a computer station and free newspapers - A 24-hour front desk, a banquet hall and a lift Room features All 252 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Shower/bath combinations, free toiletries and hairdryers - TVs with satellite channels - Free infant beds, daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100580000/100570200/100570174/0c9bcb07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Resort by Wyndham Pamukkale Thermal Pamukkale - Pool - Breakfast included - Spa - Parking included 8.0 Very good 102 reviews £142 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=100570174&PinnedHotelID=100570174&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1490000/1487300/1487264/b1f33e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa Hotel Colossae Thermal Pamukkale - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 251 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1487264&PinnedHotelID=1487264&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1170000/1160400/1160346/cbf425bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Pamukkale Thermal Pamukkale - 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Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 615 reviews £62 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=5013234&PinnedHotelID=5013234&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57190000/57183500/57183431/4c23b18c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mucize Termal Spa Pamukkale - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 208 reviews £48 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=57183431&PinnedHotelID=57183431&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/92000000/91940000/91936400/91936312/71b116ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pamukkale Apollon Garden Pamukkale - Pool - Pet-friendly - Kids pool - Parking included 9.4 Exceptional 133 reviews £72 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=91936312&PinnedHotelID=91936312&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle on request - RV/bus/lorry parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Hiera Restaurant ### Things to do - 2 indoor pools - Children's pool - Full-service spa - Gym - Hot springs - Library - Playground - Seasonal outdoor pool - Shopping - Steam room - Waterslide ### Family friendly - 2 indoor pools - Children's pool - Grocery/convenience store - In-room cot - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 4,542 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Garden - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Hot springs - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 7 buildings - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between 2 February and 13 May. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for TRY 150.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: TRY 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector Masks are required at the property for guests who have not received COVID-19 vaccination Property Registration Number 08133 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Polat Thermal Polat Thermal Polat Thermal Denizli Polat Thermal Hotel Polat Thermal Hotel Denizli Polat Thermal Hotel Pamukkale Polat Thermal Pamukkale Polat Thermal Hotel Hotel Polat Thermal Hotel Denizli Polat Thermal Hotel Hotel Denizli ## Frequently asked questions ### Does Polat Thermal Hotel have a pool? > Yes, this property has 2 Indoor pools, a seasonal outdoor pool and a children's pool. ### How much does it cost to stay at Polat Thermal Hotel? > As of 10 Oct 2025, prices found for a 1-night stay for 2 adults at Polat Thermal Hotel on 1 Nov 2025 start from £121.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Pamukkale-Hotels-Polat-Thermal-Hotel.h2666601.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Polat Thermal Hotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Polat Thermal Hotel? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Polat Thermal Hotel? > Checkout is at noon. ### Where is Polat Thermal Hotel located? > This family-friendly Denizli hotel is located in the mountains, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Polat Thermal Hotel Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 9 6 - Okay 8 4 - Poor 4 2 - Terrible 11 ### 5.4/10 Cleanliness ### 6.0/10 Staff & service ### 6.6/10 Amenities ### 5.4/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 2/10 Terrible #### Leonardo 16 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities Standard room very dated and in poor conversation. Some of common areas also in poor conservation like swimming pool showers. ##### Leonardo Stayed 2 nights in Feb 2025 ### 8/10 Good #### yousef 11 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lot of leftover around the hot pool clothes some food empty drinking cans towels ##### yousef Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Verified traveller 8 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away Noise: the hotel plays club music in the open courtyard 8-11pm where old male guests try to dance with youbg belly dancers. The walls are so thin you can hear entire conversations next door so with that kind of music you wont be ablw tonsleep. Staff refuse to tuen it down. If you have tours scheduled early (some tours depart around 5am), you'll be exhausted. Worsr cuatomer service I've ever experienced where the stafd will hang up on you and ignore you for an hour when youre standing right in front of them. The front desk was annoyed with my request to turn down the music so they fave out my passport info to a nosy bystander guest when he asked for it Cold water: if you plan on showering at the same time as other guests, you won't have hot water Cleanliness: i found pubic hairs on the bathroom doors when i first entered my new room Bed: the ned is rock hard and feels like sleeping on a plank It's really a 3 star hotel at best. Very old and outdated. Horrific cusromer service ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Cengiz 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cengiz Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Mehmet 17 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rezalet Akşam geç saatte giriş yaptım,reception pernoleni, güler yüzlü yardımcı oldular.Odalar çok kötü,spa bölümü rezalet.Odakarda ucuz kağıt terlik,klima rahatsız edici,banyolar kötü kokuyor.Spa bölümüne inmem istedim bornoz havlu vb ihtiyaçlar bulunmuyor,yardımcı olanda yok.Neyse gece gürültü ortamda uyudum.Sabah kahvaltısına indim ,inşaat şantiyelerinde kahvaltı görünümü herşey karma karışık,Herşeyi ile tek yıldızı bile hak etmiyor. ##### Mehmet Stayed 1 night in Nov 2024 ### 6/10 Okay #### Marcello 22 Sept 2024 ##### Marcello Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Yeliz 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yeliz Stayed 5 nights in Aug 2024 ### 6/10 Okay #### Gülsen 15 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oda temizliği hiç iyi değil Oda trmizliği çok kötüydü. Roz alınmamış yatak altları toz içinde. Sabun yok duş jeli şampuan zaten yoktu. Odalarve korudorlar inanılmaz soğuktu. Üşüdük. Artı oda tozu hasta olarak çıktık. Büyük bir beklentim yoktu, kusırda aramıyorum amaodada neden temiz tealim edilmez ki ##### Gülsen Stayed 2 nights in Nov 2023 ### 8/10 Good #### Christina 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the indoor thermal hot spring. Food very good. Pools to cold. No washcloths. Said use pool towels but then charged for them. We didnt bring money down to swim. Had to walk to room wet. ##### Christina Stayed 1 night in Sep 2023 ### 8/10 Good #### Orhan Zeki 24 Apr 2023 ##### Orhan Zeki Stayed 1 night in Apr 2023 ### 8/10 Good #### Barbara 22 Dec 2022 Liked: Staff & service Nettes und freundliches Personal an der Rezeption ##### Barbara ### 2/10 Terrible #### Ercüment 22 Mar 2022 ##### Ercüment Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Vadim 28 Feb 2022 ##### Vadim Stayed 1 night in Feb 2022 ### 8/10 Good #### Luay 7 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Luay Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Vadim 14 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool thermal pool, excellent food! Cool thermal pool, excellent food! ##### Vadim Stayed 1 night in Dec 2021 ### 6/10 Okay #### Khadouja 15 Aug 2021 Hôtel correct sans plus pour un 5 étoile ##### Khadouja Stayed 2 nights in Aug 2021 ### 6/10 Okay #### MEHMET TURGAY, İstanbul 10 Sept 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A little disappoinment I remember enjoying the five star quality of a hot springs hotel located near the Hierapolis antique grave site. Also located nearby is Pamukkale (Cotton Castle) that amazes any new comer. That was about 20-25 years ago when the hotel was brand new...However this time it was a little disappointment, as the hotel has gotten old and the quality of services rendered was not what I expected. I know it is a temporary situation, and with the conditions getting better in the country, the hotel will go back to its good old days. Otherwise, I recommend the hotel for everyone. ##### MEHMET TURGAY ### 6/10 Okay #### Verified traveller 31 May 2016 ##### Verified traveller ### 2/10 Terrible #### Okan, Antalya/Kaş 31 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Berbat, Berbat Oda berbat, ısıtma sistemi çok çok kötü, termal havuz çok sıcak insanın bedenini haşladı, sıcak havuz buz gibi, yemekler berbat Nasıl 5 yıldız verilmiş bilemiyorum. Kimseye tavsiye edemem. ##### Okan ### 10/10 Excellent #### Shailesh, Toronto Canada 26 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eccellent Beautiful sea view property, close to all restaurants. ##### Shailesh ### 8/10 Good #### Verified traveller 12 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good :) ##### Verified traveller ### 4/10 Poor #### Q.E., California 8 Jul 2015 Disliked: Cleanliness, staff & service, property conditions & facilities #### Shabby, a little creepy The facilities are in need of an update. Insects in room. Staff needs training. Buffet was not appetizing, wasn't replenished, so if you do not arrive at the very beginning, there isn't much, and what's there is picked over, not fresh looking. Spa is okay, but expensive. The indoor pool is very nice, but cold. ##### Q.E. ### 2/10 Terrible #### Paula, mx 4 Jul 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible el hotel para el costo y el lugar El hotel es viejo, no tiene mantenimiento. El cuarto huele a cigarrillo. ##### Paula ### 6/10 Okay #### louise, california 25 Jun 2015 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Needs renovation Nice lobby, check in was fine the room was nonsmoking but smelled like smoke. The dinner is included which is nice, and it was acceptable. There was live music and a belly dancer which was fun. The air conditioning was poor we opened our window and the lighting in the room was poor. The breakfast had food left over from the previous dinner. ##### louise ### 2/10 Terrible #### Verified traveller 28 May 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Muy sucio y la comida es como para carceleros. El buffet se nota que es reciclado de varios días. 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