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The Upper Level - A Hotel Alternative

3.0 star property
Comfortable guesthouse in West Palm Beach with free parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Upper Level - A Hotel Alternative

View from property
Front of property – evening/night
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
LED TV
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1011 N. Dixie Highway, West Palm Beach, FL, 33401
  • Popular LocationClematis Street11 min walk
  • Popular LocationThe Square19 min walk
  • Popular LocationPalm Beach County Convention Center3 min drive
  • AirportWest Palm Beach, FL (PBI-Palm Beach Intl.)10 min drive
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Room options

Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Renovated in 2013
  • City view
  • Sleeps 2

View all photos for Quadruple Room

Quadruple Room | Living area | LED TV

Quadruple Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
  • City view
  • Sleeps 4

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Pillow-top bed
  • City view
  • Sleeps 2

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Egyptian cotton bed sheets
  • City view
  • Sleeps 2

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About the area

West Palm Beach

Located in West Palm Beach, The Upper Level - A Hotel Alternative is in the city center and by the ocean. Port of Palm Beach and PGA National are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Peanut Island and Jupiter Beach. Traveling with kids? Make time for Rapids Water Park, or check out an event or a game at iTHINK Financial Amphitheatre. Discover the area's wildlife on a nearby safari, or try your luck with game viewing.
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What's nearby

  • Clematis Street - 11 min walk
  • The Square - 19 min walk
  • Palm Beach County Convention Center - 3 min drive
  • Norton Museum of Art - 3 min drive
  • Port of Palm Beach - 9 min drive

Getting around

  • Brightline West Palm Beach Station - 16 min walk
  • Palm Beach Intl. Airport (PBI) - 10 min drive

Restaurants

  • Hook Fish & Chicken - 16 min walk
  • Cortadito Cuban Cafe - 12 min walk
  • Pescatore Ristora - 8 min walk
  • Elisabetta’s - 14 min walk
  • Duffy's Sports Grill - 14 min walk

About this property

The Upper Level - A Hotel Alternative

Family-friendly guesthouse near Port of Palm Beach
Near Clematis Street and The Square, The Upper Level - A Hotel Alternative provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this guest house include:
  • Free self-parking
  • Extended parking, express check-out and express check-in
  • Babysitting (surcharge), coffee/tea in reception and multilingual staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and showers
  • Balconies or patios, communal kitchens and full-sized fridge/freezers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer on request
  • Shower

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave on request
  • Minibar
  • Shared kitchen access

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts

Property is also known as

Upper Level Hotel Alternative West Palm Beach
Upper Level Hotel Alternative
Upper Level Alternative West Palm Beach
Upper Level Alternative
The Upper Level A Hotel Alternative
Upper Level Alternative West
The Upper Level A Alternative
The Upper Level - A Hotel Alternative Guesthouse
The Upper Level - A Hotel Alternative West Palm Beach
The Upper Level - A Hotel Alternative Guesthouse West Palm Beach

Frequently asked questions

Is The Upper Level - A Hotel Alternative pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Upper Level - A Hotel Alternative?

Self-parking is free at this property; nearby parking is also free.

The Upper Level - A Hotel Alternative Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 98 reviews" "
Rating 8 - Good. 30 out of 98 reviews" "
Rating 6 - Okay. 9 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 8 out of 98 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Linda, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
This was not a hotel. bad neighborhood and we could not even get in to check in. no answer when we called. homeless sleeping out front and no markings on door. we drove past it 3 times. we had to pay $170 at another hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

curtis, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not your typical hotel.
I have very mixed feelings about how to rate this hotel. It is obvious that a lot of work went into updating the decor, the staff was extremely friendly, and the room was clean and spacious. I've also never seen a hotel TV that offered every single premium movie channel. However, I wasn't really crazy about sharing a bathroom (although it wasn't a problem). And a storefront entrance with a one floor walk up does not create the best first impression. I think it would have been a better experience if we had been staying for a few days.

10/10 Excellent

nicholas, wpb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the new gold standard in lodging
This was an absolute hidden gem. From the moment you walk in (must have reservation, no street traffic), you are greeted and swept off your feet by a very personalized and constantly attentive yet unintrusive staff. Every room is different, the decor is in a league of its own as the energy flows.from one area to another. Every area has its own sounds and ambiance yet they do not compete. The artwork is all commissioned by a local artist, each piece invoking its own emotional response. this was a unique experience where one can meet new people, see a whole new level of service and maybe even leave your comfort zone for a bit by enjoying the beautiful "outside shower" overlooking downtown......seriously, you can take a shower as you watch the hustle and bustle of downtown. if you are looking for a fresh experience in a true hotel alternative all while being wowed by the service and getting lost in the detail and style of your environment, this is a must book for your trip. one night and you will not be disappointed. So leave your shell and venture away from the cookie cutter esthetics of the chain hotels. Experience luxury, style, art, and superior service of a top end resort without the same old boundaries and you will see why this is the "Upper Level"

10/10 Excellent

Joseph, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just awesome
outstanding service and fantastic place with great comfort.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Markus, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Clematis Street
Good stay with great staff. I loved the outdoor shower coming with room No.4. For weekend entertainment Clematis Street is just a short walk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The stay was great the staff is every nice and very helpful.I wish the bathrooms was in the rooms tho. I love that anyone can't walk in. It's very private.

10/10 Excellent

Cheriese, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Word: FANTASTIC!
I had an AMAZING time! The staff is wonderful and attentive! If you're down to trying new things like I am, you will love this place. Completely undetectable to the outside world, it's a nice place to hide out and get away. I was so pleased with my time there and I can't wait to go back!