Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was wonderful and precisely as pictured. There were however, a few issues/challenges, some of which were minor others more problematic, essentially all based on the "rules" of the management company. First, the temperature rules. With a very temperature sensitive senior citizen in our party, we purchased pool heating for the duration of our trip. We arrived and found the pool to be colder than expected. We asked them to raise the temperature and they said it would be $50/degree/day. After paying several hundred for pool heating already, this wasn't disappointing. Second, it was 122 degrees on our hottest day, but the air conditioners were limited to 74 degrees and the house never got below 78 or 79. It was too cold in the pool and far too hot inside. We bought a box fan to make it more palatable. Then the missing pool needs: there were no umbrellas around the pool. with temperatures north of 110, we needed them, so we asked. They delivered one relatively small umbrella for a party of four adults. We went to Lowe's and bought two more. Finally, while they brought them nearly immediately when we asked, we discovered that there were no pool towels in the house. Most of this was minor, but added together, made things more difficult than they needed to be. The contact was exceptionally friendly and they offered $100 credit for our trouble, but all in, the umbrellas and fan cost more than the refund. Great house. Less than great experience.