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Outdoor pool, pool cabanas (surcharge), pool loungers
Outdoor pool, pool cabanas (surcharge), pool loungers
Outdoor pool, pool cabanas (surcharge), pool loungers
View from Room

Guest reviews

3.9/5 Good
1,041 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationAgua Caliente Cultural Museum3 min walk
Popular LocationPalm Springs Art Museum9 min walk
Popular LocationPalm Springs Convention Center16 min walk
AirportPalm Springs, CA (PSP-Palm Springs Intl.)7 min drive

Choose dates to view prices

  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Premium Room, 1 King Bed, Pool View

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Pool View
  • Premium Room, 2 Queen Beds, Pool View

    Room amenities

    • 450 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsPremium Room, 2 Queen Beds, Pool View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Palm Springs

Located in Palm Springs, Hotel Zoso is in the city centre and near the airport. The area's natural beauty can be seen at San Jacinto Mountains and Indian Canyon, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Don't miss out on a visit to Palm Springs Aerial Tramway. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking. Our guests appreciate the hotel's central location.

Visit our Palm Springs travel guide
Map
Popular Location

What's nearby

  • Agua Caliente Cultural Museum - 3 min walk
  • Palm Springs Art Museum - 9 min walk
  • Palm Springs Convention Center - 16 min walk
  • Tahquitz Canyon - 6 min drive
  • Moorten Botanical Garden and Cactarium - 7 min drive

Getting around

  • Palm Springs Station - 14 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 7 min drive

Restaurants

  • The Kitchen — 1 min walk
  • Tyler's Burgers - 1 min walk
  • Bill's Pizza - 1 min walk
  • Johanne's - 1 min walk
  • Lulu California Bistro - 2 min walk

About this property

Hotel Zoso

Romantic Palm Springs hotel in Downtown Palm Springs, walk to San Jacinto Mountains
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a spa tub are on-site. All 163 rooms offer free WiFi, balconies or patios and iPod docking stations. Other amenities available to guests include flat-screen TVs, minibars and room service (during limited hours).
Hotel Zoso offers 163 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking (surcharge)
  • Parking height restrictions apply
  • Free return airport shuttle from 7:00 AM to 10:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: USD 5-15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Concerts/live shows
  • Fitness centre
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 7:00 AM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 22 March 2020 to 31 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 42.05 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Airport shuttle
  • Shuttle service
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Valet parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hard Rock Hotel Palm Springs
Hard Rock Palm Springs
Zoso Hotel Palm Springs
Zoso Resort Palm Springs
Hotel Zoso
Zoso Palm Springs
Hotel Zoso Palm Springs
Zoso Resort Palm Springs
Zoso Palm Springs
Hotel Zoso Hotel
Hotel Zoso Palm Springs
Hotel Zoso Hotel Palm Springs

Frequently asked questions

Can I cancel my reservation for free at Hotel Zoso and receive a full refund?
Yes, Hotel Zoso offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Zoso cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Zoso?
As of 7 Aug 2020, prices found for a 1-night stay for 2 adults at Hotel Zoso on 7 Sep 2020 start from £127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Zoso have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
Yes, this property allows dogs (limit 1 per room). Service animals are exempt from fees.
How much is parking at this hotel?
Valet parking is available for a fee.
What time is check-in at this hotel?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Zoso?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Located in Downtown Palm Springs, this romantic hotel is within a 10-minute walk of Plaza Theatre, San Jacinto Mountains, and Palm Springs Art Museum. Palm Springs Convention Center is 0.8 mi (1.3 km) away.

Guest reviews

Overall score and ratings for Hotel Zoso

3.9
5 - Excellent
396
4 - Good
331
3 - Okay
149
2 - Mediocre
93
1 - Poor
72
4.1
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.8
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Property has a great central location, however is getting run down and carries with it the smell of stale smoke that can only be remedied by replacing all the carpets. Staff were nice and attentive, and the pool and sun deck are great.

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Staff & service

Fine. Nice room. Central location. BUT there was a foul smell from weird cleaning products in the corridors outside our room on 2nd floor.

Stayed 1 night in Mar 2020

3/5

  • Disliked: Cleanliness, staff & service
Not worth the money.

Stayed in room 109. Hallways smelt like cigarette smoke. Room smelt like cigarette smoke. I assume this was once the smoking wing. Phones didn’t work. Room was big.

Stayed 4 nights in Mar 2020

1/5

  • Disliked: Staff & service

Stayed 2 days during CV and Indian Wells tennis cancellation. Hotel less than 20% occupied. Asked if we could move to a different room, wanted to charge us to move.... Stayed at 5star st Maurice in Paris once, due to low occupancy moved us to a suite for free. Won’t ever stay at Zoso again.

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020