Standard Room, 1 King Bed | Individually decorated, individually furnished, free WiFi, bed sheets
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Reviews of Desert Hot Springs Inn

2.5 out of 5
Desert Hot Springs Inn
67840 Hacienda Avenue, Desert Hot Springs, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 116 reviews" "
Rating 8 - Good. 20 out of 116 reviews" "
Rating 6 - Okay. 9 out of 116 reviews" "
Rating 4 - Poor. 3 out of 116 reviews" "
Rating 2 - Terrible. 4 out of 116 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place Alberto was so nice and welcoming!
Stayed 3 nights in Apr 2024

10/10 Excellent

Saniyiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Traci, Shelton

Travelled with family, Travelled with pets
Liked: Amenities
Really enjoyed the pool yard, very comfy bed, and dog friendly with a really nice pet yard, would definitely go back
Stayed 1 night in Apr 2024

8/10 Good

Meagan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Allison

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water at all. In the evening or morning. Couldn’t shower. Washed hands and face with cold water. WiFi didn’t work in our room. Netflix wouldn’t work. I let them know and they didn’t respond. Twice. If you don’t need WiFi and like cold showers and bad service, you’ll love this place! WAY too much money for nothing.
Stayed 1 night in Mar 2024

6/10 Okay

Wendy, Seattle

Liked: Staff & service, property conditions & facilities
Pool was great
Stayed 1 night in Mar 2024
Response from - Berto on 15 Mar 2024
Hi, Wendy.We’re glad that you like the pool. Sorry that it was windy out. You’re welcome back anytime.

8/10 Good

Art

Stayed 1 night in Feb 2024

4/10 Poor

Alexis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The shower broke and they were not responsive. No doors on the bedrooms. Air conditioning didn’t work. Shower flooded.
Stayed 2 nights in Feb 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 2 nights in Jan 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from -Berto on 17 Jan 2024
Thank you Cheryl, our welcome back anytime

8/10 Good

Bridget

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly. Great weekend getaway. Proximity to Joshua Tree.
Stayed 2 nights in Nov 2023
Response from -Berto on 17 Jan 2024
Hi, Bridget. Don't forget that next time our in town to book a massage with us. See you soon.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
What a hidden gem this place is!!! Do not pass this by, everything from the staff to the rooms and not forgetting the spas are just perfect. Thanks so much for your amazing hospitality and we can not wait to return
Stayed 4 nights in Nov 2023
Response from -Berto on 12 Nov 2023
Hi Neil,We really appreciate your rating! We love having you here, so don't forget to ask for your returning guest discount next time. We can't wait to see you again.

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Desert Hideaway
What a great place. My only minor complaints were that the window locks didn’t work And we were on the ground floor. Luckily they supplied us with those small metal clips to put on the window. The beds were ok as were the linens, but the beautiful pool and hot tub more than made up for these minor things.
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

amber

Stayed 1 night in Oct 2023

4/10 Poor

Laura

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The pool was very nice. There wasn't any dish detergent to wash dishes so I used shampoo. Please use a better quality coffee it tasted like water.
Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Desert GEM! Loved that it was only a few units and everyone we met was very nice. Pool was great. Hot tub was great until it broke and lost heat but was still relaxing. Great distance to Joshua Tree, which is why we picked it. Lots of good food in the area. A few things could be improved to make it an EXCELLENT spot. - Shade for the pool. Not much but I think a little bit would go a long way! - Towels: the more, the better! I liked being able to get more pool towels, but also wanted additional ones in the room. - Put a mirror in the bedroom space. The bathroom is tiny and two people can't share the space. - Get better lamps. The switch was on the cord and there was no place to charge your phone on the nightstand. A lamp with the switch and an outlet on the base would be SUPER helpful. - Luggage racks needed. We had a 'water bug' visit and wanted to be able to elevate our stuff off the floor. We ended up using the ironing board and the side table. - Turn off some of the lights at night! We were hoping to see some stars but the outer lights were many and bright. Maybe have star-gazing hour(s)?
Stayed 2 nights in Jun 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best pet friendly desert hot spring!!
Awesome place! Everyone was very friendly, very clean and convenient and best part was that it's super pet friendly. We brought our two fur babies ❤️ only downfall was that we came to escape the fireworks for 4th of july but unfortunately even though its illegal, there was still fireworks around here also the internet and tv were a bit slow but other than that everything was great! 10/10 for sure and we will definitely be coming back ♡
Stayed 2 nights in Jul 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
great room super clean amd very noce people awesome pool and spa loved the kitchenette super handy
Stayed 2 nights in Jun 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Small, quiet place with a beautiful mineral fed pool and hot tub that was deliciously heated. Staff was responsive and friendly. Room was clean and comfortable. This will be my go to place in PS
Stayed 3 nights in May 2023

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised when i arrived, not what i was expecting. But i was completely satisfied by the time i spent the next 3 days. I will definitely be back
Stayed 5 nights in May 2023

10/10 Excellent

David

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and clean stay. I'll come back NetTime.
Stayed 2 nights in May 2023

10/10 Excellent

Kathleen

Stayed 1 night in May 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in the desert!!
Overnight getaway was fabulous! Very relaxing. Extremely clean. Staff very kind and accommodating!!!
Stayed 1 night in May 2023

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a very small inn and quit Inn. Not much to look from the exterior, but we were pleasantly surprised at the comfort of the place. The rooms are super clean, the bed and bedding was so comfortable. They are a 420 friendly place and have a beautiful sitting area ion the property with a beautiful view of the desert and stars. Patricia the manager was amazing and personable. I felt like family there. Because the place is so small, we often swam with no other guests. It was definitely a quiet and pleasant getaway, none of the ruckus of the bigger resorts. We will stay again.

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Patty on 12 May 2023
I just want to thank you Jorge for taking the time to leave such a wonderful review. We are looking forward to your next visit with us. Have a great weekend.

10/10 Excellent

Ellyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal service and very helpful. Beautiful views and well maintained property. Pool was wonderful and love how accommodating they are for dogs.
Stayed 1 night in Mar 2023

8/10 Good

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The vibe and logistics are completely different than other establishments but in a good way. I was unsure upon arrival but was satisfied and content by check out.
Stayed 1 night in Mar 2023
Response from Patty on 13 May 2023
I want to start by thanking you, Angelica for taking the time to leave a review. I am glad that you did not just turn around and leave, Desert Hot Springs Inn is a hidden treasure. We look forward to having you stay with us in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comphy bed!
Stayed 1 night in Mar 2023

10/10 Excellent

Rheya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hot Springs are delightful. Room was squeaky clean and beautiful. Perfect for pups.
Stayed 1 night in Feb 2023

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The atmosphere was lovely. The people were friendly.The fact that all I had to do was punch in a code to get in my room, and the front gate, after a long 15 hr. Trip was the best part.the hot tub and pool were miraculous. The room itself gave us an at home experience even being away from home.
Stayed 4 nights in Feb 2023
Response from Patty on 26 Mar 2023
Keshia, we thank you for taking the time to live such a wonderful review. We at Desert Hot Springs Inn, strive for great customer service, our goal is that our guests have that relaxing experience from the moment the get off their vehicles You have reassured us that we are on the right path. Keshia we look forward to your next visit and once again thank you, enjoy the rest of your Sunday

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Pedro

10/10 Excellent

Evette

Stayed 1 night in Jan 2023

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean lively staff quiet
Response from Patty on 13 Jan 2023
Good afternoon, Catherine. We wish to thank you for taking the time to leave such a wonderful review. We look forward to your next visit with us. Enjoy your weekend.

6/10 Okay

Cynthia, North Plains

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Call me old-fashioned but something about checking into a hotel at night with no human contact felt scary. Besides that, the room was very clean, neat and cold, not just in temperature but also atmosphere. Very stark. No art at all. Bare floor with two metal framed chairs for a sitting area. Small fridge provided with a handle that came right off in my hand. AC was really going strong. When I tried to adjust it, the remote on the wall fell out and landed on the floor. Luckily, that didn't break. Duct tape on the sides to make it fit into the holder, I guess? Bathroom soap was damp and the soap itself was a bit mushy. I assumed it had just gotten something dripped on it. Went ahead and used it thinking it was soap, after all. Was shocked to have an extra $100 tacked onto my prepaid hotel cost. Expedia promptly got to the bottom of it. They charge $100 for a deposit and return it if all is well. I got my refund in a few days. Still, a hotel room cleaning deposit???

10/10 Excellent

Judy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Patty was so very nice amd helpful. The room was very cute and clean.
Stayed 1 night in Nov 2022
Response from Patty on 30 Nov 2022
Thank you, Judy for taking the time to leave such a wonderful review. We do hope that you will be returning to stay with us again in the near future. Have a wonderful rest of your week.

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Very thin wall separating my bed from the busy road down which trucks and motorcycles thundered all night. Terrible lighting, including ghastly fluorescent light in the kitchenette. Dishes and tableware encrusted with food residue. Bathroom almost literally too small to fit it. Dirt and dead insects covering the windowsill. This used to actually be a "boutique" motel, a long time ago. Now it's just shabby and overpriced. Much better options in town.
Stayed 1 night in Nov 2022
Response from Patty on 30 Nov 2022
Brian, I do wish to thank you for taking the time to leave a review. I apologize if your stay was not what you expected we will be making improvements in the near future and hope that you will come back in a few months and hopefully we will meet your expectations then.

10/10 Excellent

Rene

Stayed 1 night in Nov 2022
Response from Patty on 30 Nov 2022
Thank you, Rene, for taking the time to leave a review. We are pleased here at DHS Inn when our guests have enjoyed their stay. We truly hope that you will become a regular guest here. Until next time.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. The rooms themselves are sleek, renovated, and approximate a boutique hotel (polished concrete floors, minimal but tasteful decor). The hot tub and pool are fed by the hot springs and are cleaner than the ones at the resorts nearby. The whole inn only has a few rooms so you practically have the place to yourself, which is noteworthy because most other hot springs hotels in town get crowded. The place is enclosed and safe, and has a back patio, a dog run, a spotless communal full kitchen. The staff is professional. I can only guess why this place is priced less than everywhere near it yet has better pools and more peace – it could be just be that it is laid out like a roadside motel. For the love of some fancy soap and better signage they could rebrand themselves as upscale. I stayed in "Comfort Studio, 1 King Bed, Kitchenette, Mountain View" – really beautiful view, but if you sleep light do note it's right alongside a road.
Stayed 1 night in Nov 2022
Response from Patty on 18 Nov 2022
Thank you, Melissa, for taking the time to leave such a wonderful review. We aim at allowing our guest to enjoy the relaxation that the mineral water gives you. We look forward to your next stay. You have a wonderful Thanksgiving.

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully enjoyable and relaxing at DHSI
We've been coming to "The Desert Hot Springs Inn, for 6 years. Formerly "The Dog Spa" in Desert Hot Springs. The new ownership at DHSI, were wonderful, gracious and helpful w/ any of our requests. Wonderful and relaxing mineral pool and jacuzzi. Beautifully appointed, desert zen decor, in our king bedroom / bath + kitchenette. Excellent kept grounds for our 2 Frenchie's to roam and for us to enjoy evening sunsets w/glass of wine or whatever beverage you choose. Modern gas fire pit to enjoy and relax by in the evening's if you want. And an outdoor gas grill you can use if you like for a Bbq dinner of your choice. We really enjoyed our stay at Desert Hot Springs Inn. And I would highly recommend to any, dog lover's, whom are well behaved and socialized dogs. FYI; I use my dog's as "therapy dog's " at my job, and they are both very socialized w/ people and children + other dogs.
Stayed 4 nights in Sep 2022
Response from Patty on 30 Oct 2022
Thank you, Debra, for taking the time to leave such a wonderful review. We aim to have our guest have that great experience of relaxation, that it makes them come back. We look forward to see you come back in the near future.

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kühlschrank zu laut für die Nacht. Matratze ist nicht mehr so gut und zu hart.
Stayed 2 nights in Sep 2022
Response from Patty on 30 Oct 2022
Thank you, Daniela for taking the time to leave a review.

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and cute place to stay.
Great little boutique hotel. Very simple and very clean. The office manager was a really nice accommodating woman.
Stayed 2 nights in Sep 2022
Response from Patty on 15 Sept 2022
Thank you so much for taking the time to write such a wonderful review. It made our day here at Desert Hot Springs Inn. We look forward to your next stay.

10/10 Excellent

HYANG

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly ^^
Stayed 3 nights in Jul 2022
Response from Patty on 11 Jul 2022
Thank you so much for taking the time to leave us a review. I hope that you will be returning to stay with us again in the near future.