Title: The Alts Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Alts Hotel Mediterranean hotel with winery and full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/7b818f99.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop bar, al fresco dining, open daily](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/5499952c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/b0225e4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/56257c15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/18e2e8d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Palembang Golf Club, The Alts Hotel blends sophistication with leisure. Visit the winery, unwind at Altitude SPA, or enjoy rooftop views. Cafe Delapan offers international cuisine, and an outdoor pool provides refreshment. Helpful staff enhances the experience. 8.4 Very good ## Popular amenities - Hot tub - Spa - Pool - Bar - Breakfast available - Parking included £34 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 22 of 22 rooms ![Superior Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/90e5a6db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu 2 bedrooms Blackout curtains Premium bedding - 258 sq ft - 2 bedrooms - Sleeps 2 - 2 Single Beds ![Superior Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/9aff59b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Separate bedroom Blackout curtains Premium bedding - 249 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/e2d63a7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Separate bedroom Blackout curtains Premium bedding - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/6fa7c4ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Separate bedroom Blackout curtains Premium bedding - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Cabana Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/55f5d826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabana Suite ### Highlights Balcony Air conditioning Connecting rooms available Fridge LED TV Pillow menu Separate bedroom Blackout curtains - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/ec3f5d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Fridge LED TV Pillow menu Separate bedroom Blackout curtains - 569 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Presidential Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/87b5e413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Fridge LED TV Pillow menu Separate bedroom Blackout curtains - 1292 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/b2a735ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/af30c68f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/119ab2bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/236a71f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabana Suite - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/e7bd1edc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/ccb26676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Premium bedding Blackout curtains Bidet - Sleeps 2 - 1 Single Bed ![Premier City View | Bathroom | Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/affb2312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier City View ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Blackout curtains Premium bedding Sofa bed - single - Sleeps 2 - 1 Queen Bed ![Premier Corner | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/5557f18f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Corner ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Blackout curtains Premium bedding Sofa bed - single - Sleeps 2 - 1 Queen Bed ![Junior Suite New | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/79a9c963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite New ### Highlights Air conditioning Connecting rooms available Fridge LED TV Pillow menu Premium bedding Blackout curtains Bidet - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/88452ce3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/494876ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/467cafaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite New - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/fd9a62f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Bed - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/5eeec9da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier City View - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/788b25cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Corner Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalembang-Hotels-The-Alts-Hotel.h8324483.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalembang-Hotels-The-Alts-Hotel.h8324483.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.97136%2C104.76449&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7tET3rsgLXgcR5Huk28WXbP19cs=) Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113 #### What's nearby - Palembang Golf Club - 20 min walk - 1.1 miles - Palembang Indah Mall - 2 min drive - 1.2 miles - Masjid Agung Grand Mosque - 3 min drive - 1.8 miles - Jakabaring Stadium - 3 min drive - 1.4 miles - Great Mosque of Palembang - 3 min drive - 2.1 miles #### Getting around - Polresta LRT Station - 5 min drive - Cinde LRT Station - 11 min drive - Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Kantin 9 - ‬5 min walk - ‪Pempek Beringin - ‬1 min walk - ‪Pan Thai Restaurant - ‬2 min walk - ‪Rajawali Kopitiam - ‬1 min walk ## About this property ### The Alts Hotel Upscale hotel near Palembang Golf Club Located close to Palembang Indah Mall and Ampera Bridge, The Alts Hotel provides an attached winery, a poolside bar and a rooftop terrace. Treat yourself to a massage at Altitude Spa, the on-site spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, concierge services and multilingual staff Room features All 207 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Extra conveniences in all rooms include: - Bidets, free toiletries and hairdryers - LED TVs with satellite channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Miscellaneous](https://images.trvl-media.com/lodging/2000000/1100000/1093100/1093031/8604a8de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Palembang Hotel & Residence Palembang - Pool - Spa - Kids pool - Parking included 8.0 Very good 57 reviews £54 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1093031&PinnedHotelID=1093031&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | View from room](https://images.trvl-media.com/lodging/23000000/22830000/22825200/22825156/0caf2899.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayola Sentosa Palembang Palembang - Parking included - Free WiFi - Restaurant - Air conditioning 4.0 1 review £20 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=22825156&PinnedHotelID=22825156&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/34000000/33240000/33235200/33235182/5276fdf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harper Palembang by ASTON Palembang - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 9 reviews £30 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=33235182&PinnedHotelID=33235182&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93500000/93494500/93494482/469a1e97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Palembang Sanggar Palembang - Pool - Kids pool - Parking included - Free WiFi 6.0 1 review £25 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=93494482&PinnedHotelID=93494482&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17130000/17120300/17120298/b7ba11b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The 1O1 Palembang Rajawali Palembang - Pool - Spa - Kids pool - Free WiFi 8.6 Excellent 29 reviews £25 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=17120298&PinnedHotelID=17120298&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/25000000/24020000/24017000/24016971/ba095267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Zuri Palembang Palembang - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=24016971&PinnedHotelID=24016971&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/9000000/8190000/8182700/8182634/92f703ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aryaduta Palembang Palembang - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 43 reviews £33 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8182634&PinnedHotelID=8182634&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Terrace/patio](https://images.trvl-media.com/lodging/10000000/9750000/9748400/9748304/ef09ce78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### fave+ hotel Palembang Palembang - Spa - Parking included - Free WiFi - Restaurant 7.4 Good 49 reviews £21 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=9748304&PinnedHotelID=9748304&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Room King | Living room | 32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/17000000/16090000/16082700/16082601/2dea33bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santika Radial Palembang Palembang - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16082601&PinnedHotelID=16082601&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12580000/12576800/12576798/5b745666.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BATIQA Hotel Palembang Palembang - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 25 reviews £21 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=12576798&PinnedHotelID=12576798&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - 10 Gastro Pub - Cafe Delapan ### Things to do - Children's pool - Full-service spa - Health club - Hot tub - Outdoor pool - Sauna - Steam room - Winery ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 1,055 square feet of conference space - 5 meeting rooms - Business centre ### Outdoors - Garden - Rooftop terrace ### Full-service spa - 2 treatment rooms - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 11 floors - Ballroom - Banquet hall - Built in 2009 - Designated smoking areas (fines apply) - Mediterranean architecture ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in. ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 105875 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to noon The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Grand Zuri Palembang Grand Zuri Palembang Hotel Grand Zuri Palembang Hotel Palembang The Alts Hotel Hotel ## Frequently asked questions ### Does The Alts Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to noon. ### How much does it cost to stay at The Alts Hotel? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at The Alts Hotel on 1 Dec 2025 start from £33.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Palembang-Hotels-The-Alts-Hotel.h8324483.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Alts Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Alts Hotel? > Self-parking and valet parking are free at this property. ### What time is check-in at The Alts Hotel? > Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at The Alts Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does The Alts Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies. ### Where is The Alts Hotel located? > Located in the heart of Palembang, this spa hotel is 1.2 mi (1.9 km) from Palembang Golf Club, and within 3 mi (5 km) of Palembang Indah Mall and Ampera Bridge. Great Mosque of Palembang and Palembang Square Mall are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Alts Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 6.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 14 8 - Good 22 6 - Okay 6 4 - Poor 0 2 - Terrible 1 ### 2/10 Terrible #### Christophe 28 Oct 2022 Disliked: Cleanliness, staff & service The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified ##### Christophe Stayed 2 nights in Oct 2022 ### 8/10 Good #### Verified traveller 23 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible breakfast arrangement time. All foods were not served properly. ##### Verified traveller Stayed 2 nights in Mar 2021 ### 10/10 Excellent #### KIMBERLY, Michigan, USA 18 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful. ##### KIMBERLY Stayed 2 nights in Dec 2019 ### 8/10 Good #### Malvin 1 Dec 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Cheap cozy room with so-so service Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price. ##### Malvin Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 21 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm. ##### Verified traveller Stayed 2 nights in Sep 2018 ### 8/10 Good #### Daniel, Kl 27 Jul 2018 Liked: Cleanliness, staff & service, room comfort Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed ##### Daniel Stayed 3 nights in Jul 2018 ### 8/10 Good #### joseph, Jakarta 30 Apr 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Under Renovation When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding ##### joseph Stayed 3 nights in Apr 2018 ### 8/10 Good #### Chon Nam 18 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant Stay Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport ##### Chon Nam Stayed 1 night in Mar 2018 ### 10/10 Excellent #### terry 17 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantasy get away Wonderfully helpful staff ##### terry Stayed 2 nights in Feb 2018 ### 6/10 Okay #### Verified traveller 9 Sept 2017 No sandal in room ##### Verified traveller Stayed 5 nights in Sep 2017 ### 8/10 Good #### nice, tangerang 10 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice menyenangkan ##### nice Stayed 1 night in Aug 2017 ### 10/10 Excellent #### Verified traveller 21 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to everything I wanted to do. I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best. ##### Verified traveller Stayed 3 nights in Jul 2017 ### 10/10 Excellent #### Rafael 5 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient and Clean Hotel A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars. ##### Rafael ### 8/10 Good #### Arif 20 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel and Perfect of Service Another great hotel & service in Palembang.. ##### Arif ### 6/10 Okay #### Verified traveller 5 May 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Great location We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers. ##### Verified traveller ### 8/10 Good #### Darmady, Tangerang 14 Apr 2016 Liked: Cleanliness, property conditions & facilities, room comfort Saat Check In, Kami memesan 2 kamar, namun lantai nya dipisah dengan alasan Full, setelah di mintakan dengan sedikit ngotot baru coba dicarikan. ##### Darmady ### 8/10 Good #### AKIRA, tokyo 12 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### なかなか良いホテルです。 綺麗なホテルでスタッフがとても感じよく対応が素早い。 ##### AKIRA ### 8/10 Good #### Alexander Thomas, Jakarta.indonesia 23 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food. ##### Alexander Thomas ### 8/10 Good #### Verified traveller 24 Nov 2015 Liked: Cleanliness, staff & service, room comfort #### bagus hotel nyaman, bersih, dingin, cuma closednya kurang cocok, tidak pakai jet shower, ##### Verified traveller ### 8/10 Good #### Verified traveller 18 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゆったりできるホテル 部屋は清掃が行き届いており、心地よく過ごせました。 ##### Verified traveller ### 6/10 Okay #### Philip, Hong Kong 31 Mar 2015 #### Palembang Hotel Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down. ##### Philip ### 8/10 Good #### Masagus, Palembang 22 Mar 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Mantap pelayanannya lumayan memuaskan ##### Masagus ### 10/10 Excellent #### vivi, tangerang 24 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Posisi hotel enak , dekat kota Nikmatnya imlek di Palembang, bertemu dengan temen sekolah, sanak kluarga. Makan makanan kesukaan, mpek mpek. ##### vivi ### 8/10 Good #### Lili amigo, Jkt 29 Jun 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Over all good. Comfort ##### Lili amigo ### 8/10 Good #### ihsan 30 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ihsan Stayed 1 night in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.co.uk/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Pearl of Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Pearl-Of-Trawangan.h10989236.Hotel-Information) > > [The Sankara Suites & Villas](https://www.expedia.co.uk/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.co.uk/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.co.uk/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.co.uk/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.co.uk/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.co.uk/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Cross Bali Breakers](https://www.expedia.co.uk/Jimbaran-Hotels-Cross-Bali-Breakers.h29285044.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.co.uk/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information)