Located close to Palembang Trade Center Mall and Palembang Golf Club, Novotel Palembang Hotel & Residence provides an adjacent golf course, a nightclub and a terrace. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Located in Palembang, Novotel Palembang Hotel & Residence is connected to a shopping centre. Pulau Kemaro Pagoda and Ampera Bridge are notable landmarks, and travellers looking to shop may want to visit Palembang Trade Center Mall and Palembang Indah Mall. Looking to enjoy an event or a match? See what's going on at Jakabaring Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing. Visit our Palembang travel guide
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127
What's nearby
Palembang Trade Center Mall
8 min walk - 0.5 miles
Palembang Golf Club
15 min walk - 0.8 miles
Palembang Indah Mall
8 min drive - 5.0 miles
Ampera Bridge
8 min drive - 5.9 miles
Jakabaring Stadium
8 min drive - 3.9 miles
Getting around
RSUD LRT Station
7 min drive
Kramasan Station
17 min drive
Palembang (PLM-Sultan Mahmud Badaruddin II)
32 min drive
Restaurants
Coventown
13 min walk
The Forest Cafe & Resto
10 min walk
Ta Wan Ptc Mall
9 min walk
McDonald's
10 min walk
KFC
10 min walk
About this property
Novotel Palembang Hotel & Residence
Upscale hotel near Palembang Trade Center Mall
Located close to Palembang Golf Club and Jakabaring Stadium, Novotel Palembang Hotel & Residence provides an adjacent golf course, a nightclub and a terrace. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
2 outdoor pools and a children's pool, along with pool umbrellas
Free self-parking, plus valet parking (surcharge)
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a computer station
A lift, a 24-hour front desk and a TV in reception
Room features
All 196 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
43-inch LCD TVs with cable channels
Balconies, coffee/tea makers and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Valet parking on site (IDR 100,000 per day)
Limited on-site self and valet parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 220,000 for adults and IDR 110,000 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Snack bar/deli
Things to do
2 outdoor pools
9-hole adjacent golf course
Children's pool
Full-service spa
Health club
Nightclub
Sauna
Shopping centre
Steam room
TV in common areas
Family friendly
2 outdoor pools
Children's pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Wedding services
Business services
13 meeting rooms
15,608 square feet of conference space
Business centre
Computer station
Outdoors
Barbecue grill
Garden
Pool umbrellas
Terrace
Full-service spa
In-room massages
Sauna
Spa open daily
Steam room
Accessibility
Lift
More
1 building
3 floors
At least 80% organic food
Ballroom
Built in 2003
Designated smoking areas
Locally sourced food prioritised
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reception hall
Reusable cups
Reusable tableware
Some LED lighting used
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
43-inch LCD TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 220000 for adults and from IDR 110000 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
Valet parking fee: IDR 100000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 0220101282961
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Does Novotel Palembang Hotel & Residence have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 8:00 PM.
How much does it cost to stay at Novotel Palembang Hotel & Residence?
As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Novotel Palembang Hotel & Residence on 23 Aug 2026 start from £45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Palembang Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Palembang Hotel & Residence?
Self-parking is free at this property.
What time is check-in at Novotel Palembang Hotel & Residence?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Novotel Palembang Hotel & Residence?
Checkout is at noon.
Does Novotel Palembang Hotel & Residence provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.
Where is Novotel Palembang Hotel & Residence located?
Located in the heart of Palembang, this spa hotel is within 1 mi (2 km) of Palembang Trade Center Mall and Palembang Golf Club. Museum Balaputra Dewa and Kemaro Island are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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