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Novotel Palembang Hotel & Residence

Property class: 4

Choose dates to view prices

Located close to Palembang Trade Center Mall and Palembang Golf Club, Novotel Palembang Hotel & Residence provides an adjacent golf course, a nightclub and a terrace. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £45
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (1 Super King Bed)

A hotel room with a bed, a desk, a chair, a small table, a minibar, and a balcony with a view of greenery.

Deluxe Room (1 Super King Bed)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a sofa with a red pillow.

Deluxe Room, 2 Single Beds

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Super King Bed)

A hotel room with a bed, a desk, a TV, a laptop, and a coffee table.

Superior Room (Super King Bed)

  • Garden view
  • 415 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a sofa with a red pillow.

Superior Room, 2 Single Beds

  • Garden view
  • 415 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a bed, a desk with a chair, a television, and a large window.

Family Suite

  • 1011 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a sofa, a dining table, a TV, and a view of greenery outside.

Junior Suite

  • 731 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Premium King Bed)

A hotel room with a bed, a desk, a chair, a small table, a minibar, and a balcony with a view of greenery.

Deluxe Room (Premium King Bed)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Premium King Bed)

A hotel room with a bed, a desk, a TV, a laptop, and a coffee table.

Superior Room (Premium King Bed)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Palembang, Novotel Palembang Hotel & Residence is connected to a shopping centre. Pulau Kemaro Pagoda and Ampera Bridge are notable landmarks, and travellers looking to shop may want to visit Palembang Trade Center Mall and Palembang Indah Mall. Looking to enjoy an event or a match? See what's going on at Jakabaring Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing. Visit our Palembang travel guide
Map
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127

What's nearby

  • Palembang Trade Center Mall
    8 min walk - 0.5 miles
  • Palembang Golf Club
    15 min walk - 0.8 miles
  • Palembang Indah Mall
    8 min drive - 5.0 miles
  • Ampera Bridge
    8 min drive - 5.9 miles
  • Jakabaring Stadium
    8 min drive - 3.9 miles

Getting around

  • RSUD LRT Station
    7 min drive
  • Kramasan Station
    17 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    32 min drive

Restaurants

  • Coventown
    13 min walk
  • The Forest Cafe & Resto
    10 min walk
  • Ta Wan Ptc Mall
    9 min walk
  • McDonald's
    10 min walk
  • KFC
    10 min walk

About this property

Novotel Palembang Hotel & Residence

  • Upscale hotel near Palembang Trade Center Mall
  • Located close to Palembang Golf Club and Jakabaring Stadium, Novotel Palembang Hotel & Residence provides an adjacent golf course, a nightclub and a terrace. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with pool umbrellas
    • Free self-parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a computer station
    • A lift, a 24-hour front desk and a TV in reception
  • Room features
  • All 196 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 43-inch LCD TVs with cable channels
    • Balconies, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 220,000 for adults and IDR 110,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 15,608 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Ballroom
  • Built in 2003
  • Designated smoking areas
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 220000 for adults and from IDR 110000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 0220101282961
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Novotel Palembang Hotel & Residence have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Novotel Palembang Hotel & Residence?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Novotel Palembang Hotel & Residence on 23 Aug 2026 start from £45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Palembang Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Palembang Hotel & Residence?

Self-parking is free at this property.

What time is check-in at Novotel Palembang Hotel & Residence?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Palembang Hotel & Residence?

Checkout is at noon.

Does Novotel Palembang Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Novotel Palembang Hotel & Residence located?

Located in the heart of Palembang, this spa hotel is within 1 mi (2 km) of Palembang Trade Center Mall and Palembang Golf Club. Museum Balaputra Dewa and Kemaro Island are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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