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Rating 10 - Excellent. 599 out of 1003 reviews" "
10 - Excellent
599
Rating 8 - Good. 284 out of 1003 reviews" "
8 - Good
284
Rating 6 - Okay. 70 out of 1003 reviews" "
6 - Okay
70
Rating 4 - Poor. 28 out of 1003 reviews" "
4 - Poor
28
Rating 2 - Terrible. 22 out of 1003 reviews" "
2 - Terrible
22
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Andy
Travelled with family and small children
30 Apr 2024
Liked: Cleanliness, staff & service
Staff excellent, food good, location great. Noisy in rooms from passing guests outside room.
We had a baby cot in the room but it didn’t have a comfy mattress causing our wee one to have a terrible sleep. Apart from that… all good.
Andy
Stayed 1 night in Apr 2024
Response from HOM on 1 May 2024
Andy, thanks for taking the time to review our hotel! The team will be happy to see they made a good impression. It's lovely to see that our location was a highlight of your trip. Thanks for the feedback and safe travels. All the best, Laura - Hotel Operations Manager.
8/10 Good
Douglas
30 Apr 2024
Liked: Cleanliness, amenities
Lots of traffic, but to be expected so close to motorway and airport. Extremely close and comvenient to terminal and car rentals
Douglas
Stayed 1 night in Apr 2024
Response from HOM on 1 May 2024
Douglas, thanks for taking the time to review our hotel! We're happy our location was convenient for your stay. Safe travels and All the best, Laura - Hotel Operations Manager.
The staff and facility were perfect! It was right across the street from the Glasgow airport and took only a few minutes to walk to the airport. It was also convenient for a bus into Glasgow and the information service inside the airport was excellent. The hotel team was "first class" and I would definitely use this facility again.
George
Stayed 2 nights in Apr 2024
Response from Hotel Operations Manager on 30 Apr 2024
Thank you for sharing your positive experience! We hope to see you again soon!All the best, Laura -
Clean, close to airport and breakfast included. Cant ask for anything more. Oh, the staff were super helpful.
Rosemary
Stayed 1 night in Apr 2024
Response from - Hotel Operations Manager on 8 Apr 2024
Thank you for recommending us in your review!All the best, Laura
6/10 Okay
Patricia
3 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Patricia
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 4 Apr 2024
Thanks for your review, Patricia.See you next time.
10/10 Excellent
James
Travelled with partner
30 Mar 2024
Very good contact with staff at reception when we arrived
Good information and guidance. Room was a little cold when we entered but after switching on the acon fan it soon warmed up. Fan sounded a bit rough!
Otherwise good nights sleep and most importantly just a 5min easy walk to the Airport terminal. J McPherson
James
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 2 Apr 2024
Thanks for the review!We're glad you got a warm welcome from the team!We're pleased to read that our location suited your needs.All the best,Laura
8/10 Good
Vivianne
29 Mar 2024
Vivianne
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 19 Apr 2024
Thanks for the kind review, Vivianne.All the best, Laura -
This was the perfect place to stay to reduce the stress of flying. We stayed there the night before our flight. There is a lounge/restaurant to relax and eat. In the morning we had a nice continental breakfast and were able to walk to the terminal under a covered walkway.
Eileen
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 25 Mar 2024
Thanks for the perfect rating, Eileen,All the best, Laura -
10/10 Excellent
Colin
23 Mar 2024
Liked: Cleanliness, staff & service
Colin
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 25 Mar 2024
Thanks for your 5 star rating, Colin,.All the best, Laura -
Overall very clean and reception staff very friendly. Only problem I had was waiting an hour for food with 2 young children and then I had to go and find someone as they had forgot the side orders of garlic bread. More staff needed on bar as queue was very long every time you wanted a drink.
Lynda
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 21 Mar 2024
Lynda, thanks for reviewing your recent stay. We're glad we made your experience with us a great one!We look forward to welcoming you back.Best wishes, Laura -
Always lovely and clean. Excellent members of staff. Able to have an evening meal,
Wilma
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 15 Feb 2024
Wilma, your lovely feedback is welcomed!All the best, Laura -
2/10 Terrible
Pawan
12 Feb 2024
Pawan
Stayed 2 nights in Feb 2024
Response from Hotel Operations Manager on 21 Mar 2024
Thanks for your feedback, Pawan.We’re sorry to hear your time at the hotel wasn’t 5/5. We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us via direct message so we can figure out what went wrong. Best wishes, Laura -
We ended up here due to a flight cancellation. Our room was great. But service at the bar when all we wanted was a few snacks was super slow. One person serving for a lot of people. However reception staff and everything were lovely!
Maria
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 12 Feb 2024
Thank you for the review, Maria!We're pleased you managed to find us after your unfortunate flight cancellation!We shall pass this information onto the team so they know where to improve for future services.All the best,Laura
Great hotel for stop over. Very friendly and helpful staff, was a little noisy during the night from other guests but that’s almost commonplace nowadays.
Nicholas
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 1 Feb 2024
Thanks for the kind review, Nicholas.All the best, Laura -
8/10 Good
Grace
31 Jan 2024
Good value
Very clean comfy bed -good value for money close to airport
Grace
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 1 Feb 2024
Thanks for your positive comments, Grace.All the best, Laura -
Response from - Hotel Operations Manager on 30 Jan 2024
Amanda, thanks for your feedback.All the best, Laura
6/10 Okay
Lorna
24 Jan 2024
Disliked: Room comfort
Totally OK for one night
Stayed during a storm outside and room was cold, the heating didn’t seem to work in the room. Could hear the TV from the room next door. The room appeared to have been recently refurbished and was comfortable aside from the noise and temperature. Bathroom was more old fashioned but served its purspose and was clean.
Lorna
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 26 Jan 2024
We appreciate your feedback, Lorna.Please know that our team are on hand throughout your stay to help with anything you may need.See you soon!All the best, Laura -
A few mins walk from the terminal and with better rooms than the Holiday Inn imho this is our go-to stop if leaving on an early flight and arriving on a late one. Staff friendly , efficient and helpful.
alasdair
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 30 Jan 2024
Thanks for choosing our hotel and taking the time to leave a review!All the best, Laura -
The gentleman at reception was extremely kind and helpful. I arrived early and a bit worse for wear after a fall and he organised a cup of tea for me. This lifted my spirits.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Hotel Operations Manager on 26 Jan 2024
The team is thrilled to receive such a great rating! Thank you!We hope to see you again soon!All the best, Laura -
8/10 Good
JOHN O
23 Jan 2024
JOHN O
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 21 Mar 2024
We appreciate your kind words, John.Best wishes, Laura -