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Overall score and ratings


Very good

Rating 5 - Excellent. 459 out of 967 reviews
5 - Excellent 47%
Rating 4 - Good. 349 out of 967 reviews
4 - Good 36%
Rating 3 - Okay. 95 out of 967 reviews
3 - Okay 10%
Rating 2 - Poor. 43 out of 967 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 967 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near the airport but no shuttle. In room phone and. Clock didn't work
Stayed 1 night in Nov 2021

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property is fantastic. Very modern, clean, comfortable and quite premium feel for the price. Slightly understaffed at check-in as there only ever seems to be 1 person at the 3 desks. Staff not particularly happy either, more transactional. Probably due to being a busy/understaffed. Food was really quite poor in terms of quality, presentation and really let down the overall stay. Again, food service staff not quite as polished as they should be. Mediocre service in the restaurant. Room while very clean had no toilet roll so I had to queue at reception to ask for some. Shame as it's a really nice hotel with great facilities just slightly let down by poor staff and missed basics not being done.
Stayed 1 night in Oct 2021

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service
Room was not ready. Staff did not tell me when it was ready.
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is in a good location and rooms where spacious. I was disappointed with the cleanliness off the rooms and also the noise. For a hotel advising they have sound proof rooms… I would love to have been in one. Woke every morning with traffic passing on the motorway outside. I wouldn’t be in a hurry back.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean rooms and common areas.
Stayed 2 nights in Oct 2021