Balcony view

Reviews of Budget Hotel By The Harbour

2.5 out of 5
Budget Hotel By The Harbour
88, Jl. Batang Arau, Berok Nipah, Padang Barat, Padang, Padang, Central Sumatra

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The worst experience ever.! Dont book this hotel the rooms are not as described the breakfast is terrible. I arrived after an ultra long haul flight LAX-SiN-KUL- PdG to stay one night and head to the Mentawai Islands for a surf trip. The room was tiny no windows the sink clogged the A/C leaking. They try to fix it but they change my room instead with the same issues a total nightmare. OX VILLE IS THE BEST AROUND THE AREA
Stayed 1 night in Jul 2019
Response from Charles on 3 Aug 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Charles

8/10 Good

Giovanni

Liked: Staff & service, room comfort
hotel perfetto per viaggiare alle mentawai
Probabilmente l’hotel più comodo se in viaggio per le mentawai. Niente di lussuoso, ma per starci una notte veloce la convenienza è massima.
Stayed 1 night in Aug 2019
Response from Rehana on 5 Oct 2019
Ciao Giovanni! Grazie mille per essere stati con noi. Sono così felice di sapere che ti sono piaciuti i nostri servizi. Continua a far venire questo amore :) Saluti, Rehana!