Search Hotels Near Pacific Rim Bonsai Collection, Tacoma

"The room itself was clean and comfortable. The parking leaves a lot to be desired, I couldn’t find parking at first in the main parking lot, so was directed to the back parking lot and told to use the back door to get in, my room key lit up the keypad to green but the door wouldn’t open, it was a dark parking lot and very unnerving as I was alone and felt unsafe. "

"THEY DID NOT REFUND MY DEPOSIT BE CAREFUL WHEN BOOKING THEY LIE AFTER YOU CHECK OUT AN SAY IT TAKES 30 DAYS TO GET BACK WHAT THEY TOOK IN 5 MINUTES THIS HOTEL IS A SCAM AN WILL NOT GIVE YOU A RECEIPT OR PROOF OF THAT REFUND FOR DEPOSIT HOLD GOOD LUCK.... "

"Wasn't expecting high-end furnishings but they shouldn't be dangerous to use. Broken chair, bathroom tiles, and ironing board were obvious and dangerous. The iron face was damaged and needed to be replaced before using. All of the electrical outlets were less accept one. The lamp wire was covered in electrical tape. Molded grout, dirty floors, and flaking popcorn ceiling over the stained tub were terrible. The tiny refrigerator sat on the floor with the rusted microwave directly sitting on top without anything preventing it from sliding dangerously around when the slightest pressure was applied. You had to hold it from the back just to push the door open button. NO: towel racks in the shower or at the sink, clock, or weather stripping around the door leading to the outside as you can see a ring of light from the outside when the interior lights were off. The handrail on the outside stairs was sticky at every contact and the stairs themselves were dangerous. Not unstable, but the nonslip matting was screwed on with the excess hanging over the edges were rough, jagged and sharp edges and dripping in rust.There was a sign stating they no longer offer their lite breakfast which contradicts my reservation of which they blamed the website. They did give us bags, but no drinks. Nothing you'd want to eat as a adult! The bedding and towels we're clean but not much of anything else. The were very nice. At checkout, I spoke with the front desk about our experience. They said, "sorry.""

"We had an amazing stay in the new clean and quiet hotel! The staff was super great and very helpful the whole time! Hotel is very clean and the surrounding area is quiet as well! We were some of the first guests so it’s a brand new! The only suggestion I’d make is curtains over the blinds since it blocks no light in the mornings. Other than that it was perfect for our stay!"

"Our room was clean and this is so close to the light rail. The Bistros food was ok, coffee I didn’t care for, the good thing is there are a lot of places to eat within walking distance. All in All it was a good stay. I will stay there again next year."

"Convenient and reasonable. Great bed and couch"

"Everything was great but need more variety of breakfast like bacon, bagels and fruit"

"Could have used some paper towels, but it feels petty to mention something so small. It was great for our needs."

"The pillows were very small and uncomfortable."