4.6/5 Wonderful! (313 reviews)
We stayed at 54 Queens Gate during the worst heatwave imaginable, unfortunately while we were there our AC stopped working. The staff was right on top of things, as all the rooms were booked for the night they weren't able to move us, however, they got us a temporary portable cooling unit that made the night tolerable. The next day they arranged to move our things into a new room while we were out. It was so nice to know that they had us taken care of while we enjoyed our time exploring.
Breakfast was wonderful every morning, the location is fantastic for getting around, and the staff...the staff was nothing but the best. We'll be sure to plan to stay here again the next time we are in London!
Reviewed on 1 Aug 2022