Exterior
Check availability

Reviews of GrandStay Residential Suites Hotel

2.5 out of 5
GrandStay Residential Suites Hotel
1500 20th St Nw, Faribault, MN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 473 reviews" "
Rating 8 - Good. 97 out of 473 reviews" "
Rating 6 - Okay. 23 out of 473 reviews" "
Rating 4 - Poor. 5 out of 473 reviews" "
Rating 2 - Terrible. 5 out of 473 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from jim on 20 Mar 2024
Thank you for the 5 star review! We hope to see you again soon

10/10 Excellent

Marsha

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All was perfect
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a bunch of times. Always a great experience.
Stayed 3 nights in Feb 2024
Response from Jim General Manger on 9 Feb 2024
Thank you for the perfect score and we are thrilled you enjoyed your stay!!

10/10 Excellent

Hanna, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking path nearby, convenient location, very quiet and clean, spacious room
Stayed 1 night in Feb 2024
Response from Jim General Manger on 9 Feb 2024
Thank you so much for the great review and we are happy that you enjoyed your stay with us!!

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jim General Manger on 24 Jan 2024
WOW5 out of 5 stars...Thank you so much for the great review and thank you for staying with us! We look forward to seeing you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jim General Manger on 12 Jan 2024
Thank you so much for the 5 star review. We are delighted to hear that you had a positive experience with us at Grandstay Residential Suites Hotel Faribault. We look forward to your next stay with us.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jim General Manger on 12 Jan 2024
Thank you so much for the 5 star review. We are delighted to hear that you had a positive experience with us at Grandstay Residential Suites Hotel Faribault. We look forward to your next stay with us.

10/10 Excellent

Myron L

Stayed 1 night in Jan 2024
Response from Jim General Manger on 24 Jan 2024
Thank you so much for the great review and we are so happy you enjoyed your stay with us!!

8/10 Good

Michael, Jamestown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jim General Manger on 5 Jan 2024
Thank you for staying with us and we look forward to seeing you again!!

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
Thank you so much for the great review!! WE LOVE IT!!

10/10 Excellent

Nicole

Clean rooms, nice pool area, decent breakfast. Would stay again.
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
Thank you so much for the great comments!!! We are proud of our great hotel and are thrilled you enjoyed it as well!!

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
Wow...we love the 5 out of 5 star rating are so happy you enjoyed your stay with us!!

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
Thank you so much for the 5 out of 5 rating!!!

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling through for a hockey game and this was perfect. Great, clean hotel, comfy bed ,conveniently located. Staff very friendly and accommodating. Would definitely recommend and will stay again when visiting the area
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
We love that you had such a great experience at our hotel!! Thanks for the comments and we look forward to seeing you again!

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
Thank you so much for the 5 out of 5 star review. We really appreciate it and we work hard to achieve them!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and pool area.
Stayed 1 night in Dec 2023
Response from Jim General Manger on 5 Jan 2024
WOW...thank you so much for the 5 out of 5 star review. We are thrilled you liked our great breakfast and pool area. We look forward to seeing you soon!

10/10 Excellent

Markus

Response from Jim General Manger on 9 Feb 2024
We appreciate the great score and thank you for staying with us!

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; spacious room.
Stayed 1 night in Dec 2023
Response from Jim - General Manager on 5 Dec 2023
Thank you for the great review and we are thrilled you found our rooms clean and spacious and we look forward to seeing you again.

8/10 Good

Rebecca

Liked: Staff & service, room comfort
Average hotel, no big complaints or big praise.
Complaints: only 1 tissue left in box upon arrival. Gross food particles from someone else left in kitchenette sink. Plug-ins on lamps in bedroom (for charging devices) only work when lamp is ON, so you can't use them while you sleep in the dark. No plates, cups, glasses or bowls; limited utensils in kitchenette. Pillows were a bit too puffy so one isn't enough but two is too much. Not a fan (ceiling or vent) of any kind in the room. Tiny elevator. Very limited breakfast options. Scratchy toilet paper. Praise: bed was very comfy. Room was large. Plenty of space for hanging clothes. Room temperature is easily adjustable. Shower water temperature nice and hot. Good flushing toilet. Full size refrigerator. Dish soap and washcloth available in kitchenette, but also there is a small dishwasher. Some pots and pans and utensils available. Room darkening shades really work. Quiet room (3rd floor). Extra blankets available. Coffee maker, cook top, and toaster available. Nice soap and shampoo. Plenty of disposable cups in bathroom. Two large TVs (one in bedroom and one in living room space). Door closes fully between living room space and bedroom for privacy and quiet. Large bathroom and counter top space. Useful guidebook on table in room with local info. Easy, friendly check in and check out. Smoke free. Good coffee at breakfast. Not noteworthy: towels, carpets, chairs, furniture, artwork, decor, coffee packets in room (one regular and one decaf). Would stay again. Decent price.
Stayed 2 nights in Nov 2023
Response from Jim - General Manager on 17 Nov 2023
Wow...quite the review!! Thank you for taking the time to tell us about your stay and for giving us a 4 out of 5 review!

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jim - General Manager on 11 Nov 2023
Thank you so much for the 10 out of 10 review. We are so thrilled you enjoyed your stay

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice desk person.
Stayed 1 night in Nov 2023
Response from Jim - General Manager on 11 Nov 2023
Thank you for the great review. We love it and so much appreciate you staying with us!

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I liked the roominess of the suite with the separate bedroom and kingsize bed.
Stayed 2 nights in Oct 2023
Response from Jim General Manager on 6 Nov 2023
We are so thrilled you loved your stay with us and thank you for the 10 out of 10 score. We so appreciate you taking the time to tell us about your stay!

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we pass through Iowa. It's always great.
Stayed 1 night in Oct 2023
Response from Jim - General Manager on 2 Nov 2023
We so appreciate the 5 out of 5 star review...thank you so much and we look forward to seeing you again!

10/10 Excellent

Katja

Stayed 1 night in Oct 2023
Response from Jim - General Manager on 20 Nov 2023
Thank you for the great review....We do appreciate it!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King suite
All the rooms had a kitchen in it! Great with family. Quiet hotel. Kids had to share pullout couch, seperate king bedroom. Door could have used a lock thou. Bed was a little hard, but nothing can compare to your own bed. Hot tub was hot!! Was great
Stayed 2 nights in Oct 2023
Response from Jim - General Manager on 30 Oct 2023
Thank you for staying with us and for the great review...we really do appreciate it. FYI..locks on the doors you mentioned are against Minnesota state law as it is a fire safety code issue. All of our mattresses are only one month old!! Hot tub is kept a constant and comfortable 102 degrees! Thank you again for staying with us and we look forward to seeing you again!

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay. We will keep coming back.
Stayed 1 night in Oct 2023
Response from Jim - General Manager on 30 Oct 2023
We love to hear that!!!! Thank you!!!

10/10 Excellent

CDebra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would stay here again.
Stayed 1 night in Oct 2023
Response from Jim - General Manager on 27 Oct 2023
Thank you so much for staying with us and we so appreciate the 5 out of 5 score!!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
I had a very good experience with this visit. I flew in for a funeral and the person at the front desk moved my room the the same area as family. I also needed help with my television and it was quick and resolved quickly. Great staff, great hotel. Will definitely return when I’m In town again.
Stayed 1 night in Oct 2023
Response from Jim - General Manager on 27 Oct 2023
Thank you for staying with us and we so appreciate the perfect 10 out of 10 score!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jim - General Manager on 19 Oct 2023
Thank you so much for the 10 out of 10 review. We are so happy that you enjoyed your stay with us!!

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, professional staff, clean rooms.
Stayed 1 night in Oct 2023
Response from Jim - General Manager on 5 Oct 2023
Thank you so much for the 5 star review and the great comments about your stay. We are so happy you enjoyed your stay and look forward to seeing you again!!

10/10 Excellent

Ely

Stayed 1 night in Sep 2023
Response from Jim - General Manager on 5 Oct 2023
WOW...thank you for the great review and are thrilled you enjoyed your stay!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean friendly place.
Stayed 1 night in Sep 2023
Response from Jessica on 4 Sept 2023
Thank you so much for the kind words, We appreciate you staying with us and hope to see you soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About as good as it gets!
Absolutely everything about this hotel is excellent! Clean, friendly and extremely comfortable in every aspect. Truly a wonderful experience.
Stayed 3 nights in Aug 2023
Response from Jim - General Manager on 1 Sept 2023
WOW...we love that!! So thrilled you enjoyed your stay!! Thanks so much for choosing us and we hope to see you again soon!!

8/10 Good

Jim

Stayed 3 nights in Aug 2023
Response from Jim - General Manager on 21 Sept 2023
Thank you for staying with us and we are so happy you enjoyed your stay. Our staff strives for a 5 star review. If there is anything we could have done better, please don't hesitate to contact me and let us know what we could have done better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jessica Page on 23 Aug 2023
Thank you for taking the time to review our hotel we appreciate your feedback. We hope to see you in the near fututre.

10/10 Excellent

DONG WON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, Quiet
Stayed 6 nights in Jul 2023
Response from Jim - General Manager on 7 Aug 2023
Thank you for the 5 out of 5!! We appreciate it and are so happy you had a great stay!!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Wonderful stay! Two room suite with full kitchen. Clean, updated, friendly, quiet, great breakfast! Stay here for sure!
Stayed 1 night in Aug 2023
Response from Jim - General Manager on 7 Aug 2023
10 out of 10...WOW.. We love that you had such a great stay and are thrilled you would choose us again!

10/10 Excellent

Beckie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Love the room Not the breakfast
Stayed 1 night in Jul 2023
Response from Jim - General Manager on 7 Aug 2023
I am glad you loved the room and thank you so much for staying with us!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Had a great weekend stay. Hotel was very nice and quiet. Pool area was very nice. Actual breakfast items provided.
Stayed 1 night in Jul 2023
Response from Jim - General Manager on 27 Jul 2023
Thank you for the great comments and we are so happy you enjoyed your stay with us!!

10/10 Excellent

Kristin

Stayed 1 night in Jul 2023
Response from Jim - General Manager on 27 Jul 2023
WOW...10 out of 10...Thank you soooo much for the great review. We do work hard for them and appreciate your feedback and love that you had a great stay with us!

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jim - General Manager on 29 Jun 2023
Thank you for the great review. We so appreciate it and work hard for them. Thanks again and we look forward to your return!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, and spacious rooms.
Stayed 1 night in May 2023
Response from Jessica Page on 1 Jun 2023
Thank you for providing feedback on your recent experience at GrandStay Hotel Faribault, We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Natalie Marie, Renton

Stayed 1 night in May 2023
Response from Jim - General Manager on 9 Jun 2023
WOW....Thank you so much for the 5 out of 5 review!! We are so happy you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Michael

Stayed 2 nights in May 2023
Response from Jessica Page on 1 Jun 2023
Thank you for taking the time to rate our hotel we take great pride in what we to exceed our guest experiences. We thank you for staying with us and hope to see you soon.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and the staff was polite and helpful.
Stayed 3 nights in Apr 2023
Response from Jim - General Manager on 8 May 2023
We are so proud of our great staff here! Thank you for noticing and staying with us!

10/10 Excellent

Debra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, professional staff, great location.
Stayed 1 night in Apr 2023
Response from Jim - General Manager on 8 May 2023
We love your comments...Thank you for taking the time to tell us about your stay and are so happy you enjoyed it! We look forward to seeing you again!

10/10 Excellent

Machauly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Jim - General Manager on 11 May 2023
We are so happy you enjoyed your stay and gave us a nice 5 out of 5 star review!! It really makes our day and with our great hotel, we hope we made yours as well!!

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. The rooms are great. Little kitchenette makes it very convenient. Lots of parking
Stayed 1 night in Apr 2023
Response from Jessica on 19 Apr 2023
Thank you for taking the time to review our hotel. Many would agree that the kitchenette is both convenient and economical. Thanks for staying with us we look forward to seeing you in the future.

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and affordable.
Stayed 1 night in Apr 2023
Response from Jim General Manger on 18 Apr 2023
We are so thrilled you enjoyed your stay and want to thank you for the 5 out of 5 score!! We look forward to seeing you again!

10/10 Excellent

Darlene

Stayed 1 night in Apr 2023
Response from Jim - General Manager on 8 May 2023
Thank you so much for the great 5 out of 5 review. We do work hard for those and are so happy you enjoyed your stay!!