Our Lady of Chiquinquirá Parish

The reception manager is good and helped me with everything I needed. The guy at the reception is nice. Also jessy is sweet. And that’s all about it. Staff is rude and nasty from hell. Never greet never welcoming. Jealous and nasty. Specially that tall girl with the glasses who cleans with alcohol every time. Just looking into the computer and never greet nothing. She needs to work at lleras instead. No phones in rooms. Not safe. No tv channels. Nothing. Boring. Cleaning is not good. Carpet dirty. Also carpet in elevators. Security old guy at night is good dude. Don’t believe the vip things they publish. They won’t respect it anyhow. I can’t believe the reception ask me to pay extra for late check out. Thankfully i had contact with reception manager who fix that. Bad taste bad staff. Couldn’t stay there more. I can’t recommend this place.

Very few alternatives, for an expensive hotel, the staff friendly but very unapathetic with situations in the reservation area, in general it is a good hotel, but for the price they should have more options

Wonderful place, very comfortable, great customer service just don’t get the airport transportation offered as it is more expensive than getting a regular Uber. Location is great and overall fantastic