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"Beautiful hotel and loved staying here. Small details to take it over the top. Crown molding needed caulked in bedroom. Pool walls needed deep cleaning. Some of the plants around the paths near the pool were invasive into the sidewalks. Omelette maker at breakfast seemed a little green. Sausages at breakfast not cooked. Several waits for front desk clerks to appear, although all were very helpful. Valet staff helpful with opening doors, but openly talking about how they need to make more money. Overall, we will continue to visit, but there are a few small touches that could take this place over the top. It would be great if they had a casual place other then Brassies to grab ice cream, pizza or candy- often find ourselves going out for food. Some some small things that could make the big difference!"

"We stayed at Highlander Mountain House for our 5-year wedding anniversary and overall the property itself is beautiful. The rooms were clean, the design and atmosphere are amazing, and the location is one of our favorites in Highlands. We also loved The Ruffed Grouse and the overall experience of the hotel. The only downside was the noise situation during our stay. The hotel was fully booked with a wedding party, and unfortunately the guests in the room next to us were extremely loud both Thursday and Friday night, continuing well past 1am. We even politely asked them ourselves to keep it down, but it continued. I completely understand people are celebrating and having a special weekend, but when rooms are this close together, there should be a little more consideration for other guests staying at the property, especially those also there for quiet getaways or anniversaries. I also think the hotel staff should take more precautions when hosting full wedding weekends to help separate non-wedding guests or better manage noise expectations late at night. It honestly put a damper on what was otherwise a really special anniversary trip for us, which is disappointing because everything else about the property was wonderful."

"Registration staff was very helpful. The room was clean. It was very relaxing We loved the atmosphere and that was dog friendly"

"Staff was good. Check-in and out no delays. Room was clean. It’s an ok motel close to everything nothing fancy. It served its purpose for the price. "

"We have been here multiple times! Home away from home!!!"

"Nice staff. Parking right outside my room. Basic room which was fine for my one night. Soft towels which I appreciated after a long day. Updated furnishings but bed frame a tad squeaky if you sat on it. Breakfast yogurts cereal apples and muffins available. "

"Beautiful clean rooms, lovely town."

"Overall, our stay was okay, but there were definitely some inconveniences that would make me think twice about staying again. The room itself was clean, which I always appreciate, and that was probably the best part of the experience. However, the check-in office was about a mile away from the actual property, and the amenities were also located back up the road across from the check-in office, making them inconvenient to access from the room. The map provided to help navigate the property wasn’t very helpful either, which added to the frustration. One of the biggest downsides was the required $200 deposit. We were only informed after payment was processed that it could take 30–45 days to be returned to my card, which is not very convenient. Between the deposit situation and the layout of everything being spread out, I personally don’t think I would choose to stay here again."

"For the small town of Hiawasee, you can find a better stay. We were in town for a concert and it’s only a 4 minute ride to the venue."