Reception

Reviews of Motel Ritz

2 out of 5
Motel Ritz
137 Greber Boulevard, Gatineau, QC

Reviews

8.0

Very good

Rating 10 - Excellent. 266 out of 737 reviews" "
Rating 8 - Good. 277 out of 737 reviews" "
Rating 6 - Okay. 119 out of 737 reviews" "
Rating 4 - Poor. 40 out of 737 reviews" "
Rating 2 - Terrible. 35 out of 737 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

TANUSH

Stayed 1 night in Mar 2024

6/10 Okay

Jitendrakumar

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was good. The room are ok.
Stayed 1 night in Mar 2024
Response from Tony on 21 Mar 2024
Thank you.

10/10 Excellent

Raymund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room upgrade for free
Stayed 6 nights in Mar 2024
Response from Tony on 11 Mar 2024
You are always welcome.Thank you.

6/10 Okay

Yanbo

Liked: Cleanliness, staff & service
Disliked: Amenities
The room is kind of cold. The power of the air heater is not large enough.
Stayed 1 night in Mar 2024
Response from Tony on 8 Mar 2024
Hi, you should higher the thermostat behind the door, its an electric heater I wish that you called the front desk to tell you, the client before you may they put it down, sorry about that.

10/10 Excellent

Massinissa, Eindhoven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a business trip
Stayed 2 nights in Mar 2024
Response from Tony on 8 Mar 2024
Thank you.

2/10 Terrible

Brian

Travelled with partner
Liked: Cleanliness, amenities
Noisy renters. Maybe this was an isolated incident.
Stayed 1 night in Feb 2024
Response from Tony on 21 Feb 2024
Mr. Brian when I rent people through booking and Expedia, I can't control who they are, after all when they do start making noise we give notice and if they continue I put them out after all they put a bad review but I will figure something out to solve this issue.

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good at all
Stayed 1 night in Feb 2024
Response from Tony on 8 Mar 2024
Some people want to rent a motel and pay the lower price in the area with good service but they want to have like five stars hotels, or if we tell them please when you have your cigarette outside don't talk in a high voice at late night people sleeping they got upset and put bad reviews or they are not satisfied thank you anyway.

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2023
Response from Tony on 21 Feb 2024
Thank you

10/10 Excellent

Derek, Demorestville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tony on 21 Feb 2024
Thank you Derek

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost of room and size of bed.
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Somehow I reserved for the wrong date and did not catch it. This caused the motel to reserve a room unnecessarily. Though the motel was within their right to charge me for the unused reservation, they did not, thanks to the friendly young gentleman at the office. I was not looking for amenities, just a clean, functional room at a good price close to Ottawa (by car). This fit the bill and I would be happy to stay there again.
Stayed 1 night in Oct 2023
Response from Tony on 13 Nov 2023
You are always welcome.

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
No ventilation in the bathroom.
Stayed 1 night in Oct 2023
Response from Tony on 13 Nov 2023
Mr. Sebastian yes there is ventilation may you did not switch on the switch.

4/10 Poor

Igor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Doesn't smell- which is good. But IF you have just little bit more money, buy something else. This place need A LOT OF LOVE. Will not stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Franklin

Travelled with family
Liked: Cleanliness, amenities
This is a comfortable and affordable place to stay in. It is close to Parliament Hill in Ottawa (6.7Km). The room and the washroom were clean. It has a mini fridge, air conditioning and a safe box. This place is located in an area were at night there is a lot of prostitute activity and the noise of cars at night might be an issue
Stayed 3 nights in Sep 2023
Response from Tony on 16 Oct 2023
Mr. Franklin, thank you for taking time for your opinion, actually there is no prsitute and we don't accept people like that, and when you see 2 rooms next to each other and theu are 8 people 4 in each room that not mean to judge and say that and those people comes only for one night and they left so next time talk to the front desk before you write anything which is not right thank you.

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness
It needs a lots of love and care
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Thanks to the staff, they are very polite
Stayed 1 night in Sep 2023
Response from Tony on 13 Nov 2023
Thank you.

8/10 Good

Guylaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Denise

Disliked: Property conditions & facilities
Not so good for the price paid !
very little space in bathroom, and sewer lid in shower was loose they put a rubber mat on top to prevent toe injury, but it kept water from draining...not very hygienic. Sink tap very loose also. Bathroom door woudn't open completely on my side of bed, problem with level of floor, needed to close it to get to bed. No coffee in room and no microwave, in office only. Refrigerator was inside wardrobe, very narrow space....and only one hanger available. No breakfast included.
Stayed 2 nights in Sep 2023
Response from Tony on 28 Sept 2023
Mrs. Denise, thank you by telling us to fix this issue, and the repairs had been done, next time please tell us at the front desk so we can transfer you to another room, the repair had been done thank you again.

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the parking space was large, so parking was easy. The room was large enough for our family to stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2023

10/10 Excellent

Dalla Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 4 nights in Aug 2023

6/10 Okay

zhaolun

Travelled with family
Liked: Cleanliness, staff & service
Clean and very nice staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Bilel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce motel offre un excellent rapport qualité-prix, alliant confort et propreté. Les chambres sont bien équipées et le personnel est toujours accueillant et prêt à aide.
Stayed 1 night in Aug 2023

10/10 Excellent

Yili

Liked: Cleanliness, amenities, property conditions & facilities
small room but very clean and tidy. Nice bed.
Stayed 1 night in Aug 2023

8/10 Good

HUI QIONG

Travelled with family
Liked: Cleanliness, staff & service
staff is friendlt
Stayed 2 nights in Aug 2023

10/10 Excellent

Shawna

Stayed 2 nights in Aug 2023

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience, very friendly staff. room was clean and I would go back again:)
Stayed 1 night in Aug 2023

8/10 Good

bita

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean with a comfortable bed
Stayed 1 night in Aug 2023

4/10 Poor

Oleksandr

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is pretty good, but everything else is in pretty run down shape. The conditions of the facilities are pretty bad even for the 2 star motel. For example: Fridge is working, but shelves are broken and freezer is all covered in ice. Microwave is only one in the main office. Shower bath is missing the mat and is very slippery. Water temperature could change from cold to scalding hot in matter of seconds if someone else opens the tap or flushes the toilet, which could cause burns. Overall facilities are in pretty bad shape. Can’t say it’s not cleaned properly, but rather it requires cosmetic and technical improvements.
Stayed 5 nights in Jul 2023

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2023

10/10 Excellent

Jean Pierre

Stayed 1 night in Jul 2023

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
The motel door would not close properly and out of adjustment and dead lock would not work and out of adjustment. Rep indicated that door needed to get slammed hard to get door to lock and the toilet was mounted against the wall so had to sit at an angle which was really strange as bathroom does not have enough room for the toilet to be mounted correctly so you can sit straight on it . Hard to see in fridge as it was in a closet that was hard to open door an access fridge .
Stayed 1 night in Jul 2023
Response from Tony. on 7 Aug 2023
I checked the door myself personaly nothing wrong with it just need to close the door harder that comercial lock no on could open from outside.

8/10 Good

Iossif

Stayed 2 nights in Jul 2023

8/10 Good

Danial

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The desk man was amazing, Tony was very nice and accommodating. The room was clean . Will be back
Stayed 1 night in Jul 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
a. didn't have to mortgage my house for a pillow and a bed for a night or two. Basics all there and work well. staff very helpful. b. keep it up. Anyone can use a nap in a pinch...
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy bed for a good night sleep. the motel is close to many restaurants and other amenities. best price / quality ratio in Gatineau. perfect for solo traveler for overnight or short stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Tony

Stayed 1 night in Jun 2023

10/10 Excellent

Armand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small but clean. Can park right in front of your room. Check in was fast and friendly.
Stayed 1 night in Jun 2023

2/10 Terrible

ANDREW

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
According to balance(price and comfort)-terrible experience.
Stayed 4 nights in Jun 2023

10/10 Excellent

Maya

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
great time for people on a budget
Stayed 1 night in Jun 2023

4/10 Poor

Chuck

Stayed 1 night in Jun 2023

8/10 Good

Florea

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was as I expecting. Did not like the noisy neighbors.
Stayed 1 night in Jun 2023

8/10 Good

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very accessable priced for what you get . We were satisfied with our short stay
Stayed 1 night in Jun 2023

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023