Otero Holidays from £242

Highly recommend, clean, spacious, good area

Very nice hotel and staff. It was a bit hard to find so that’s why I rated it 4 instead of 5 stars. It’s on the 5th floor btw. Also the bathroom smelled like sewage a few times coming from the drain, but it cleared on its own. Great location also!

Our stay at the Gran Hotel Inglés was absolutely exceptional and one of the highlights of our trip to Spain! The hotel perfectly blends modern luxury with its rich historical heritage, creating an atmosphere that feels both elegant and welcoming. The rooms were incredibly comfortable and beautifully designed, with outstanding amenities — including a huge exterior bathtub that added a true touch of luxury and relaxation after long days exploring Madrid. The food was excellent throughout our stay, and the bartender crafted some truly fantastic cocktails and mocktails that quickly became part of our nightly routine. The location is simply unbeatable, just minutes from the world-famous Museo del Prado and surrounded by countless shops, bars, restaurants, and historic sites. We especially loved being only a couple of blocks away from the renowned Estimar Madrid seafood restaurant. We highly recommend Gran Hotel Inglés to anyone visiting Madrid who appreciates luxury, comfort, history, and an outstanding central location!

Cuartos limpios pero hotel necesita decoración mas moderna.

I stayed at the hotel for 4 days. The location is excellent and overall the hotel is good value. However there are some issues: (a) the rooms are badly lit - without then central lights, my room was dingy. Impossible to read in bed as the lamps are fixed pointing down; (b) pointless having a fridge as it is only there for room service and no room for own purchases; (c) pointless TV as although it was a smart TV (Samsung), all options are switched off - so no ability to change languages or access Netflix, etc. For some reason I was in a room designed for wheelchair use which may have made the room more odd (shower was a nightmare). Overall, oddly unsatisfactory when it needn’t have been. I should have just booked one night and shopped around.