Otañes Holidays from £149

The staff was available through whats app and did peovide iron when asked. The self check in post 5 pm worked well. Washroom was good size with all the amenities. However, the room was very very small for three people, with three beds there was tiny space in between beds and the entrance door. There were rooms which were definitely bigger ag the site. The room was also full of dust when we checked in and everything needed to be cleaned with wet wipes before using - e.g. side tables, kettle, top of the fridge, the open closet and hanging space. There is one waste basket in washroom - there should be waste basket in the room as well.

Everything about our stay was magnificent. The setting, the view, the food, the exceptional service. Josu and the hotel team made sure our whole stay was perfect. Thank you.

very good location just opposite the market and in old town. This hotel gives best of the amenities and services. The house itself is a bit old so the floor doesn't flat and drainage system is not good，but I believe they did their best to maintain it.

Hotel was located just at the edge of the main shopping and dining areas of central Bilbao. Everything seemed to be within walking distance and very convenient. Our suite was clean and large, had a separate bedroom with king bed and living area with pull-out sofa bed. It was perfect for our visit since we were dropping off our son to university and he needed to stay with us for a few days before checking into his dormitory. Breakfast was also included and consisted of pastries, breads, eggs, potatoes, ham, bacon, cheeses, fresh-cut fruit, cereals, yogurt coffees, teas and juices. We would definitely stay here again, or at another one of the Ilunion branded hotels.

We stayed at The Artist Grand Hotel of Art in Bilbao (August 23–24) and had a wonderful experience. The location is perfect — close to great dining options and very walkable to explore the city. The staff were welcoming and attentive, and our room was modern, clean, and very comfortable. Overall, an excellent stay that made our short trip to Bilbao even more enjoyable. Highly recommend!