Ossos Square

The disappointment started when I asked about an early check in. The rudeness of the email I received was impressive. It was not helpful, not clear, the language was poor, and the tone was simply rude, to the point that I had to complain about it. The room itself felt like they were constantly trying to patch things up rather than properly maintain it. The toilet door was only half painted and showed clear signs of wear and tear. The same could be said for almost everything in the toilet. Near reception, by the lift, there was a socket hanging from the wall. Maybe they were planning to install a light there? I really don't know. The signs everywhere looked old and tired, and overall, I don't even have words for the condition of the place.

Amazing very stylish villa very well décoratif and amazing views over Christ the Redeemeer and Rio bay. Great breakfast and extra services avalaible such as a masseur. The only issue we had is that the property is not serviced 24hrs so it was a bit complicated accessing the property or leaving it.

El hotel está en excelentes condiciones, muy limpio y los empleados muy amables y atentos.