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Overview of Dedeman Oskemen Tavros

Photo gallery

Featured image
Indoor spa bath
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Dedeman Oskemen Tavros

5 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationEthnography Museum12 min walk
    Popular LocationZhastar Park14 min walk
    Popular LocationZhambyl Park16 min walk
    AirportOskemen (UKK)27 min drive

Choose dates to view prices

  • Deluxe Room, River View

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Superior Room, River View

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Superior Room, City View

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite

    5/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Presidential Room, 1 Bedroom, River View

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, City View

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Apartment, 1 Bedroom

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Oskemen

Located in Oskemen, Dedeman Oskemen Tavros is in the city centre and on the riverwalk. Travellers looking for local activities can try Zhastar Park and Zhambyl Park, while those looking to experience a bit of culture can stop by Ethnography Museum. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Ethnography Museum - 12 min walk
  • Zhastar Park - 14 min walk
  • Zhambyl Park - 16 min walk
  • World War II Memorial - 4 min drive
  • Boris Alexandrov Sports Palace - 5 min drive

Getting around

  • AirportOskemen (UKK) - 27 min drive

Restaurants

  • Opera Cafe — 1 min walk
  • Imbeer - 8 min walk
  • Tulipark - 17 min walk
  • 33 пингвина - 18 min walk
  • BarBQ - 19 min walk
View in a map

About this property

Dedeman Oskemen Tavros

Luxury hotel with 2 spa tubs and full-service spa
A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 133 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with cable channels. Guests will also find minibars, rainfall showerheads and coffee/tea makers.
Dedeman Oskemen Tavros offers 133 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 21-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Oskemen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Life Style has 2 treatment rooms. Services include sports massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available weekends 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 hot tubs
  • Aerobics classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Russian

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 2500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa

Property is also known as

Dedeman Oskemen Tavros
Dedeman Tavros
Dedeman Tavros Hotel
Dedeman Tavros Hotel Oskemen
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Oskemen
Dedeman Oskemen Tavros Hotel Oskemen

Frequently asked questions

Can I cancel my reservation for free at Dedeman Oskemen Tavros and receive a full refund?
Yes, Dedeman Oskemen Tavros offers free cancellation on select room rates, because flexibility matters! Please refer to Dedeman Oskemen Tavros cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Dedeman Oskemen Tavros?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Dedeman Oskemen Tavros on 5 Mar 2021 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Dedeman Oskemen Tavros pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dedeman Oskemen Tavros?
Self-parking is free at this property.
What time is check-in at Dedeman Oskemen Tavros?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Dedeman Oskemen Tavros?
Checkout is at noon.
Does Dedeman Oskemen Tavros provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of KZT 2500 per person applies.
Where is Dedeman Oskemen Tavros located?
Located in the heart of Oskemen, this luxury hotel is within a 15-minute walk of Ethnography Museum and Zhastar Park. Zhambyl Park and Boris Alexandrov Sports Palace are also within 2 miles (3 km).
4.1
Very good
Rating 5 - Excellent. 4 out of 8 reviews
5 - Excellent 50%
Rating 4 - Good. 1 out of 8 reviews
4 - Good 13%
Rating 3 - Okay. 3 out of 8 reviews
3 - Okay 38%
Rating 2 - Poor. 0 out of 8 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 8 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

3/5 Okay

Stayed 6 nights in Aug 2019

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in town, but not up to expectations
My husband and I booked this hotel for the day of my friend's wedding. We've planned to arrive at noon in order to be able to get ready for 2pm wedding ceremony. I called the hotel in order to confirm if early check-in is OK - the hotel desk transferred me to some other booking department where they told me it is OK to check in early as long as we pay 50% of daily room charge. WHAT!? We've traveled throughout the world and this is the first time the hotel asks for 50% charge for checking in 2 hrs earlier! Usually if the room is ready then they just let you in, if not then politely explain. We were upset with this experience since the hotel is pretty expensive for the area.

3/5 Okay

Happy face iconLiked: Cleanliness, room comfort
Great little hotel
I user this hotel for a short stay in Astana. Very good massage received.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

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