Ortells Holidays from £202

Staff pleasant, but hotel was incredibly noisy. Traffic noise, airplanes (which is to be expected so close to airport, I suppose), doors slamming and guests being very noisy in the courtyard late into the night. Bed was a bit hard. Sleep was not easy.

Location is excellent with easy access to bus and restaurants. Room is large and bright and comfortable. Breakfast was lacklustre. Menu is unchenged for our 4 days stay, ost disappointing is the dry quiche with undercooked potato masquerading as Spanish potato omlette, a popular breakfast item throughout Spain, Assortment of menu items is not generrous. For some reason, the faucets in the tub and wash basin are both loose.

The staff was SO sweet

The apartment itself was great, very neat and clean and modern which we liked. The area is great as well. We stayed for 2 weeks and have to say we expected higher level of service. There was no cleaning half way through which was suprising and we had issues with toaster that did not work and missing a duvet and that took 3 days to sort out with contact daily. Lastly, they wrote us 48hour before arrival which was great to sort out deposit and taxi pick up at airport but they did not bother sending us the check in information with codes etc so we had to call them when thentaci dropped us as there is no reception. So overall we were not impressed with the service but apartment facilities were great.

Really please with our whole experience. We got a deal for a night free which made the apartment more affordablemoverall fornour stay. It is excellently located - especially for the Easter Semana Santa celebrations, beach and transport with many fabulous amenities on the door step too. The online check in service prior to arrival was super smooth and the staff were great at responding to any questions. I wouldnt stay anywhere else in Valencia as was a little home.away from home!