Title: Hotel Le Chamois Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=991564&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Le Chamois Mountain retreat where multilingual staff help travelers plan adventures and the terrace offers a perfect spot to take in the dramatic landscape views ## Photo gallery for Hotel Le Chamois ![Exterior - Hotel Le Chamois (Ormont-Dessus)](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/64aa02d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, free WiFi - Hotel Le Chamois (Ormont-Dessus)](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/be2197b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Le Chamois (Ormont-Dessus)](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/8935075a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Le Chamois (Ormont-Dessus)](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/45eed985.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - Hotel Le Chamois (Ormont-Dessus)](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/62671415.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Le Chamois sits amid mountain scenery that travelers can admire from the property's sunny terrace. Guests unwind with drinks at the bar after a day of exploring, while the multilingual staff provides tour assistance to help visitors make the most of the surrounding area. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Bar - Housekeeping £208 includes taxes & fees 16 Mar - 17 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/d33b24f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.6 Exceptional 4 reviews ### Highlights Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 3 - 2 Single Beds ### View all photos for Superior Twin Room, Balcony ![Superior Twin Room, Balcony | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/eec75ab8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 2 Single Beds ### View all photos for Superior Triple Room, Balcony ![Superior Triple Room, Balcony | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/82739f27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Cable channels Daily housekeeping - 269 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Studio ![Studio | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/1000000/991600/991564/6ece0df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Heating Kitchenette Flat-screen TV Hairdryer Private bathroom Cable channels Daily housekeeping In-room safe - 269 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrmont-Dessus-Hotels-Hotel-Le-Chamois.h991564.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrmont-Dessus-Hotels-Hotel-Le-Chamois.h991564.Hotel-Information) ## About the area Located in Ormont-Dessus, Hotel Le Chamois is near a train station and in the mountains. Jorasse and Villars - Gryon Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Zen Garden and Marmot's Paradise. Spend some time exploring the area's activities, including snowboarding, cross-country skiing and hiking/biking trails. [Visit our Ormont-Dessus travel guide](https://www.expedia.co.uk/Ormont-Dessus.dx6143754) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.35256%2C7.15267&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k5MbHvY9IIffVgZZnis-dPefTFU=) Route de Pillon 70, Les Diablerets, Ormont-Dessus, VD, 1865 ### What's nearby - ![This bridge connects the peaks of two mountains and has a great view of the glacier around. At the end of it, there is a huge Swiss flag with a beautiful view.](https://images.trvl-media.com/place/6143754/e096b30a-53ef-4581-a3b0-5cbc72444590.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jorasse 2 min walk \- 0.1 miles - ![Villars which includes forests, mountains and snow](https://images.trvl-media.com/place/6052429/55d37927-ccf3-47fa-b68d-f2c4ecf226e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Villars - Gryon Ski Area 6 min walk \- 0.4 miles - ![Les Diablerets Ski Resort showing mountains, snow skiing and snow](https://images.trvl-media.com/place/6120516/9f0c411c-5022-4ca9-9981-afa36e144768.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Les Diablerets Ski Resort 3 min drive \- 0.9 miles - Diablerets-Isenau Gondola 9 min walk \- 0.5 miles - Vioz-Mazots Ski Lift 11 min walk \- 0.6 miles ### Getting around - Les Diablerets Station 3 min walk - Sion (SIR) 65 min drive ### Restaurants - Restaurant Le Carnotzet - Auberge Du Col-de-soud 18 min drive - Glacier 3000 Self Service - Glacier 3000 restaurant 5 min drive - Roc d'Orsay 27 min drive ## About this property ### Hotel Le Chamois Hotel in the mountains Take advantage of a terrace, a bar and a restaurant at Hotel Le Chamois. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Tour/ticket information, multilingual staff and a front desk safe - Smoke-free property and a lift Room features All 55 rooms include comforts such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and hairdryers - 22-inch flat-screen TVs with cable channels - Heating, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36900000/36897400/36897301/cece37b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Les Sources Ormont-Dessus - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 29 reviews £177 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=36897301&PinnedHotelID=36897301&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/980000/971700/971671/db71910c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Glacier Hotel (ex Eurotel Victoria) Ormont-Dessus - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 71 reviews £324 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=971671&PinnedHotelID=971671&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15960000/15958900/15958834/534a90ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Hotel & Residence Ollon - 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25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=109424624&PinnedHotelID=109424624&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/113000000/112180000/112172700/112172638/778db195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Sion by IHG Sion - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 145 reviews £117 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=112172638&PinnedHotelID=112172638&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19860000/19851700/19851629/b890e203.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Auberge de la Poste Les Diablerets Ormont-Dessus - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 55 reviews £204 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=19851629&PinnedHotelID=19851629&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/30000000/29090000/29085900/29085827/9bcef472.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villars Palace Ollon - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 51 reviews £382 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=29085827&PinnedHotelID=29085827&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=991564&PinnedHotelID=991564&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=991564,36897301,971671,15958834,39797936) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Ski shuttle nearby - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Things to do - Ski storage ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - In the mountains - Terrace ### Accessibility - Lift ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 22-inch flat-screen TV with cable channels ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 30.00 per pet, per night Welcoming dogs only Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 30.00 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Chamois Swiss Quality Chamois Swiss Quality Hotel Chamois Swiss Quality Hotel Ormont-Dessus Chamois Swiss Quality Ormont-Dessus Hotel Le Chamois Hotel Hotel Le Chamois Ormont-Dessus Le Chamois Swiss Quality Hotel Hotel Le Chamois Hotel Ormont-Dessus ## Frequently asked questions ### Is Hotel Le Chamois pet-friendly? ### How much does it cost to stay at Hotel Le Chamois? ### How much is parking at Hotel Le Chamois? ### What time is check-in at Hotel Le Chamois? ### What time is check-out at Hotel Le Chamois? ### Where is Hotel Le Chamois located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Le Chamois Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 84 8 - Good 146 6 - Okay 29 4 - Poor 8 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Roberto 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are very comfortable and the Hotel is near the train station,the price is very honest,i had a very good stay ##### Roberto Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Parthiv 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous location La Chamois is nestled in a truly stunning setting—mountains on all sides, towering pines, and that crisp alpine air that makes everything feel a bit more magical. The location alone is worth the stay, with trails and vistas just steps away. The hotel itself is charming and well-situated, though the walls are a bit thin, so light sleepers may want to pack earplugs. Still, it’s hard to complain when you wake up to views like that. Conveniently located close to the train station. Super friendly staff. ##### Parthiv Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Hratch Antoine 1 Jan 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Staff not corteous but thats the Swiss in general. Was expecting more ##### Hratch Antoine Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Eduard 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Très bonne réception vendredi soir - Super service pour les logistics vers Glacier 3000 - Très bon petit déjeuner - Propriétaire chaleureux et très sympa! Chambre propre et adéquate pour un prix tout à fair raisonable. ##### Eduard Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Walter 17 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities Nettes Personal. ##### Walter Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Philippe 11 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très bien, personnel serviable ##### Philippe Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Vanessa 7 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nous reviendrons Je recommande cet hôtel. La chambre est très propre et confortable. Personnel du soir très sympathique et accueillant. Petit moins pour la personne qui a fait notre check out, très froide, pas de sourire, ne nous a pas demandé comment était notre séjour, rien. Sinon le petit déjeuné était suffisant. Nous reviendrons! ##### Vanessa Stayed 2 nights in Mar 2022 ### 6/10 Okay #### Verified traveller 29 Jan 2022 Liked: Cleanliness #### Pas au top d un 3 étoiles Chambre, s.de douche, fraíches, les 2 premiers jours.refrigerateur ne marchait pas 2 premiers jours ##### Verified traveller Stayed 4 nights in Jan 2022 ### 4/10 Poor #### Marcel 23 Jan 2022 Liked: Staff & service l'attitude du patron, en effet un membre du n'a pas pu ce joindre à nous sa femme ayant eu un accident ménager, celui a refusé de reconsidéré la réservation initiale et nous du payer l'hôtel au prix initial, ce que je trouve pas très élégant de sa part. donc bonnet d'ane à celui-ci. ##### Marcel Stayed 2 nights in Jan 2022 ### 8/10 Good #### Verified traveller 31 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chambre avec vue sur la route. Impossible de dormir avec la fenêtre ouverte. Dommage ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Basil 22 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Simple hôtel, but cosy and nice staff overall. Well located for a ski escape. ##### Basil Stayed 1 night in Mar 2021 ### 6/10 Okay #### Verified traveller 25 Apr 2021 Liked: Cleanliness, staff & service The location is good for the ski station and next to the train station. The room have nothing special and there was no sauna and the restaurant was only open for breakfast is it was the end of the season ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Verified traveller 2 Apr 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff friendliness ##### Verified traveller Stayed 3 nights in Mar 2021 ### 6/10 Okay #### Verified traveller 30 Mar 2021 Liked: Cleanliness, room comfort Disliked: Staff & service Personnel très peu présent ##### Verified traveller Stayed 2 nights in Mar 2021 ### 6/10 Okay #### Arnaud 20 Feb 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Bof Informations minimales quant aux possibilités de restauration limitées pour cause de Covid. Accueil un brin bourru. ##### Arnaud Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Aida 15 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is cozy and very close to the ski stations ##### Aida Stayed 1 night in Feb 2021 ### 8/10 Good #### Benjamin 11 Jan 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Convenable Chambre tres convenable, cuisinette n’était pas indiquée dans la description de la chambre. Qualite de l’accueil variable ##### Benjamin Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Evelyne 15 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gentillesse et délicatesse. Un mariage étant prévu dans la salle à manger au ret déchaussée, omnibus a attribué une chambre au 3ième au fond d‘un corridor pour ne pas être dérangé ... nous avons beaucoup spprécié ce geste ##### Evelyne Stayed 1 night in Aug 2020 ### 6/10 Okay #### J.-P. 10 Aug 2020 Liked: Cleanliness Hotel etwas in die Jahre gekommen. Guter Service, netter Empfang. Lauteste Zimmereinigung aller Zeiten in den Zimmer neben und oben dran, ohne Rücksicht auf Sonntag, Gäste und Mobiliar ##### J.-P. Stayed 1 night in Aug 2020 ### 8/10 Good #### Edoardo 7 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A standard economy stay wifh a nice view ##### Edoardo Stayed 2 nights in Jul 2020 ### 8/10 Good #### Florence 21 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pas cher! Propre! Petit déjeuner modeste! Bien pour nuit! ##### Florence Stayed 1 night in Jul 2020 ### 6/10 Okay #### Verified traveller 20 Jul 2020 Liked: Cleanliness Für eine Nacht war es ok. Betten sehr gut. Aber Frühstück sehr bescheiden! Nur Getränk, ein Gipfeli und ein mini mini Brötli pro Person - sehr dürftig ##### Verified traveller Stayed 1 night in Jul 2020 ### 8/10 Good #### Verified traveller 12 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura molto gradevole, personale caloroso e accogliente, ci siamo sentiti a nostro agio. Ottima posizione e parcheggio molto comodo ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Verified traveller 11 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rude and agressive staff in a run down hotel The hotel room was advertised with a kitchen and a double bed. We did not recieve either and were told that none of the rooms at the price we paid had these features. The man at reception did not apologise and did not take resposibility. He blamed both Hotels.com and Swiss Quality and was both agressive and rude - the situation was extremely uncomfortable. The hotel was run down and poorly maintained (for example our sink was blocked). The breakfast was terrible (I hope future guests like boiled eggs and croissants). I would never recommend this hotel. An apology and some humility from the staff for a mistake would have made a big differenc Ultimately, this is a bad, overpriced hotel. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 2 Mar 2020 Disliked: Staff & service Unflexible not helpful personell. 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