Title: Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Family-friendly holiday home with fitness centre and indoor pool ## Photo gallery for Upstay: Ultimate Orlando Retreat w Pool & Hot Tub ![Indoor pool](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/afcbc8fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, oven, stovetop, dishwasher](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/a5e15fcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, table football](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/6639b6b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/c3d60236.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, oven, stovetop, dishwasher](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/2ec61687.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Located at the Bella Vida Resort, this 8-bedroom home is just a short drive away from theme parks and golf courses. With a private swimming pool, hot tub, and fully equipped kitchen with high-end appliances, you'll have everything you need to make memories with your family and friends. The resort offers additional amenities including a large community pool, sports courts, clubhouse with gym and table tennis. ## Reviews 8.8 Excellent ### Entire home 8 bedrooms5 bathroomsSleeps 163263 sq ft ## Popular amenities - Parking available - Dryer - Pet-friendly - Washer - Hot tub - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Summary: Get ready for fun, sun, and serious relaxation at this 8-bedroom Bella Vida Resort escape! With room for up to 16 guests, a private pool and hot tub, Smart TVs in every bedroom, and fast WiFi, it’s the perfect home base for your Orlando adventure. Just minutes from theme parks, golf, shopping, and dining. Plus, enjoy full access to resort perks—clubhouse, fitness centre, sports courts, playground, and a heated pool. The Space: Sunshine, Space & Resort Perks—Your Group Getaway Starts Here! This spacious 8-bedroom villa at Bella Vida Resort is the ultimate home base for your Orlando adventure. Whether you're splashing in your private pool, grilling under the sun, or winding down in one of the plush bedrooms, this home is built for unforgettable group moments. With room for 16 guests, top-notch amenities, and access to a full suite of resort features, the vacation vibes start the moment you arrive. Outdoor Living at Its Best: • Private swimming pool with removable child safety fence • Spill-over jacuzzi hot tub for ultimate relaxation • Screened-in and furnished patio with loungers and seating • Outdoor BBQ grill – perfect for poolside cookouts Entertainment for Everyone: • Smart TVs in every bedroom, the living room, and loft • High-speed internet throughout – stream, scroll, or work remotely • Central air conditioning to beat the Florida heat Eat, Gather & Cook: • Fully equipped kitchen with high-end appliances & dishwasher • Indoor dining table for 6, plus kitchen island seating • Outdoor grill for al fresco meals Dream Big, Sleep Easy: 8 spacious bedrooms | Sleeps 16 guests 5 bathrooms total, including 2 private ensuites Bedroom Breakdown: First Floor • Bedroom 1: King bed | Private ensuite (Toilet/Shower) • Bedroom 2: Queen bed Second Floor • Bedroom 3: King bed | Private ensuite (Toilet/Shower/Bathtub) • Bedroom 4: Queen bed | Shared bath with Bedroom 5 (Toilet/Shower/Bathtub) • Bedroom 5: Queen bed | Shared bath with Bedroom 4 • Bedroom 6: Queen bed • Bedroom 7: Queen bed • Bedroom 8: Queen bed Guests enjoy full access to the Bellavida Resort, including: • Gated entrance with 24-hour attendant • Heated community pool & outdoor Jacuzzi hot tub • 6700-sq. ft. clubhouse with Cyber Café & fitness center • Shallow-entry pool for little ones • Lakes, wetlands & scenic walking trails • Basketball, beach volleyball & playgrounds Why Stay With Us? We’re experts at delivering unforgettable group getaways. Our homes are clean, spacious, and full of personality — from custom designs to immersive entertainment spaces. We handle the details, so you can focus on fun. This isn’t just a stay — it’s your group’s next great adventure. Book today and receive a special welcome gift on arrival! Guest Access: Guests will enter the community through the security gate where they will be greeted by a guard. All guests gain full access to Bella Vida Resort and all of the amenities they offer. "Bella Vida resort does not allow trailers of any kind (ie. boats, RV's, campers, U-Hauls, etc.). You can park on the driveway for up to 3 vehicles. There's additional parking at the clubhouse. Guest can also park to the clubhouse, overnight parking is allowed for up to 2 vehicles. Guests enjoy access to the resort facilities, including, a large community pool and sundeck, plenty of sports courts, a clubhouse, and over 15 acres of breathtaking lakes. It’s a great resort for families, there is a playground and shallow entry pool for younger children. Kids will enjoy spending time at the basketball and volleyball courts. You will also find a gym, table tennis, and foosball at the clubhouse. The Neighborhood: Nestled over at the Bella Vida Resort, just a measly few miles away from the magical kingdom of Walt Disney World (yeah, we're basically neighbors!), you'll be hanging out on the hip side of US192 in Kissimmee. If you're the adventurous type, theme parks and water parks are just a stone's throw away (well, a short drive, but who's counting?), and we've got golf courses, restaurants, and shops galore to keep you entertained. Our guests are practically royalty around here, with full access to the resort's fantastic facilities. You've got a massive community pool and a sundeck where you can catch some rays. Plus, we've got enough sports courts to make your head spin, a fancy-schmancy clubhouse, and a whopping 15 acres of jaw-dropping lakes – insta-worthy, for sure! Families, listen up: we've got your back. Your little ones can let loose at the playground and splash around in the kiddie pool. Meanwhile, your bigger kids (yes, that includes you, grown-ups) can shoot some hoops or spike some volleyballs at our courts. And if you're feeling like a fitness guru, there's a gym waiting for you. Table tennis and foosball? Yeah, we've got that too – it's like your own personal game room. But that's not all, folks! The fun doesn't stop at the resort. We're in the thick of the action with all four of Disney's fantastic theme parks (Walt Disney World, Epcot, Hollywood Studios, and Animal Kingdom), not to mention the two water parks (Blizzard Beach and Typhoon Lagoon), Disney Springs, Universal Studios, Islands of Adventure, the brand-new Volcano Bay water park at Universal, CityWalk, SeaWorld, and Discovery Cove. And if golf is your jam, we've got some pretty famous courses nearby like Falcon's Fire, Lake Magnolia, Osprey Ridge, Eagle Pine, and many more. So come on over and make your vacation the stuff of legends! Getting Around: Nearby Attractions & Destinations; • Medieval Times Dinner and Tournament - 4 min drive • Cracker Barrel Old Store- 4.5 miles/12 min. drive-away • Fun spot America - 5.5 miles/ 13 min. drive-away • Kissimmee Lakefront Park- 5.0 miles/ 14 min. drive-away • Ice factory of Central Florida- 8.3 miles/ 21 min. drive-away • Disney Springs (shopping mall) - 9.1 miles/ 22 min. drive-away • Marsh Landing, Adventures/ Orlando (Airboat Tours)- 10.4 miles/ 24 min. drive-away • Discovery Cove - 10.8 miles/ 25 min. drive-away Nearby Restaurants; • Pistang Pilipino- 1.4 miles/ 5 min. drive-away • Chick-fil-A - 1.1 miles/ 7 min drive away • El Tapatio Mexican Restaurant- 3.0 miles/ 8 min. drive-away • Cheddar's Scratch Kitchen- 5.9 miles/ 17 min. drive-away • Public Super Market at Loughman Crossing- 9.6 miles/ 18 min. drive-away • Mickey & Minnie's Runaway Railway- 9.9 miles/ 19 min. drive-away • Frozen Ever After (frozen themed boat ride attraction)- 9.3 miles/ 20 min. drive-away Other Things to Note: • To help ensure a safe and trusted experience for all guests, ID verification may be required after booking. Additional Services: • Pool and hot tub heating is an additional service that is not included in your booking price. It's an additional fee of $35/night per service and $60/night for both, which we provide upon request. Please note that heating service is available with a minimum stay of 2 nights. Feel free to reach out for more details. • We offer mid-stay cleaning for reservations over 3 days in duration. This service is available for an extra fee and will need to be booked in advance. Pet Friendly: • A pet fee of $129/pet per stay will be added at the time of booking if the pet is added to the reservation. If no pet is declared during booking, we will collect the fee separately. Pets up to 70lbs. are very welcome at our home. • If you have more than one pet, please note that an extra fee of $129 per pet will also be collected after booking confirmation. We're happy to deliver: → Your BBQ comes with a complimentary full propane tank at check-in! Running low? Get a one-time refill for just $55 and keep the grill going! → a "Pack 'N Play Crib" for $40 (one-time fee) → a Highchair for $40 (one-time fee) Interaction with Guests: We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time. ## Property amenities ### Pool/Spa - Communal pool - Hot tub - Indoor pool - Private pool ### Internet - Available in the house: WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Oven - Refrigerator - Toaster ### Bedrooms - 8 bedrooms - Bedsheets provided ### Bathroom - 5 bathrooms - Bathtub - Hair dryer - Shower - Towels provided ### Entertainment - TV ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Upper floors accessible by stairs only - Smoke-free property ### Services and conveniences - Concierge services - Iron/ironing board ### Location highlights - In the city centre - Near a health/beauty spa ### Things to do - Foosball table - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Property located in a resort - Unit size: 3,263 square feet ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/104000000/104000000/103997100/103997033/5fe5a9a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upstay: Resort Oasis w/ Pool & Hot Tub Near Disney Kissimmee - Pool - Hot tub - Kitchen - Washer 10 Exceptional 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=103997033&PinnedHotelID=103997033&HadPinnedHotel=true®ionId=-1&adults=2) ![8 bedrooms, desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/108000000/107130000/107129000/107128963/6c76fe3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upstay - 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Pool - Hot tub - Kitchen - Washer 7.8 Good 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=107952897&PinnedHotelID=107952897&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/100000000/99120000/99112500/99112464/dccece90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upstay: Modern Home w Pool, Games & BBQ—Sleeps 18 Kissimmee - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=99112464&PinnedHotelID=99112464&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/104000000/103920000/103911400/103911341/c572cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upstay: Resort Retreat w/ Private Pool & BBQ area Kissimmee - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=103911341&PinnedHotelID=103911341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22250000/22247100/22247019/792c5bae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Encore Resort Kissimmee - Pool - Kitchen - Washer - Dryer 6.4 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=22247019&PinnedHotelID=22247019&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/62000000/61620000/61618900/61618838/e0f03675.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waterfront Family Mansion w Pool, BBQ, Games Room Kissimmee - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=61618838&PinnedHotelID=61618838&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/70000000/69820000/69819500/69819409/fa102641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxurious Orlando Kissimmee Mansion for Work Remote or Family Gatherings Kissimmee - Pool - Hot tub - Kitchen - Washer 10 Exceptional 67 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=69819409&PinnedHotelID=69819409&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Rules 1\. Parties, events and smoking/vaping of any kind are prohibited in or around our property 2\. Please check-out on time. Late departures will resul... ### Pets Pets are allowed Service animals are welcome, and are exempt from fees Note from host: Charge may apply ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 651c4e942c49e00034313f36 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.29643%2C-81.45972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xFxqbNG7vUJPoBA0V1gv-o1t2b4=) Kissimmee, FL #### What's nearby - Shingle Creek Regional Park \- 7 min walk \- 0.4 miles - Give Kids the World Village \- 12 min walk \- 0.7 miles - Medieval Times \- 15 min walk \- 0.8 miles - 192 Flea Market \- 1 min drive \- 0.9 miles - Osceola County Welcome Center and History Museum \- 2 min drive \- 1.1 miles #### Getting around - Poinciana Station - 8 min drive - Kissimmee Station - 11 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 8 min drive #### Restaurants - ‪Wawa - ‬20 min walk - ‪Chipotle - ‬19 min walk - ‪Medieval Times Dinner & Tournament - ‬3 min drive - ‪Steak 'n Shake - ‬2 min drive - ‪El Tenampa Mexican Restaurant - ‬3 min drive ## Frequently asked questions ### Does Upstay: Ultimate Orlando Retreat w Pool & Hot Tub have a pool? ### Is Upstay: Ultimate Orlando Retreat w Pool & Hot Tub pet-friendly? ### How much is parking at Upstay: Ultimate Orlando Retreat w Pool & Hot Tub? ### What time is check-in at Upstay: Ultimate Orlando Retreat w Pool & Hot Tub? ### What time is check-out at Upstay: Ultimate Orlando Retreat w Pool & Hot Tub? ### Where is Upstay: Ultimate Orlando Retreat w Pool & Hot Tub located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 5 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ### 8.8/10 Cleanliness ## Reviews ### 10/10 Excellent #### Jeremiah L. 29 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Very clean and well equipped ##### Jeremiah L. Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mignon P. 22 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Everything was great! Everyone I had to contact during my stay was very responsive, helpful, friendly, and respectful ##### Mignon P. Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Thomas O. 23 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house 8 rooms with adult beds. Great place to stay if you are a bunch of boys to play golf in Orlando ##### Thomas O. Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Kelley O. 30 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Privacy for Everyone We had a few issues for maintenance like a dirty diaper on top of the outdoor screened enclosure, one of the icemakers was jammed, low flow ac coverage in one of the bedrooms, and a broken hot tub timer/dial, but nothing that affected our good time with family. The accommodations were perfect for a large family with no room sharing necessary. ##### Kelley O. Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### roxana K. 8 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Exceptional House was clean, plenty of rooms and space, communication with manager was great! Good location and close to theme parks. Will definitely stay here again. ##### roxana K. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Scott M. 15 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Best place Property was very clean and had everything ready for us when we arrived, the host was very helpful and answered any questions we had. The place was huge and very well cared for. ##### Scott M. Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Vickie D. 27 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Stay I would definitely stay at this beautiful house again ! Prime location, host was amazing and responded very quickly! ##### Vickie D. Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Maya H. 6 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 10/10 Recommend This home was everything we needed and more for our Girl’s Trip of 7 for Epcot! The checkin process was easy and even when we had difficulty, customer service answered and helped immediately! The home was so clean that it felt brand new. Way bigger that the pictures gave credit for. BEDS WERE SO COMFORTABLE!! I will book again and again! ##### Maya H. Stayed 2 nights in May 2025 ### 10/10 Excellent #### Tifphanie Y. 19 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great experience will be back soon Truely enjoyed our stay here. We are planning to come back for other celebrations. It is a beautiful home and wonderful neighborhood. Communication with suport was superb. ##### Tifphanie Y. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Karla C. 9 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Girlie birthday trip We had 8 ladies (56) converging in Orlando for a birthday. From the minute I started communicating with the rep about check in, it was amazing. We were even approved for an early check-in - which was amazing - because we had early plans and needed a bit of extra time. Walking through the door, we were amazed. Such a clean house with 8 separate bedrooms and great-sleeping beds. 5 bathrooms and a pool - all fantastic.Our ONLY knock would be how the kitchen was stocked. We stayed in to cook our last night and FORTUNATELY brought some of our favorite pans (not knowing what would be supplied) and it turns out it was a good idea because there wasn't much to use. Other than that, ZERO complaints. GREAT HOUSE! Thank you!! ##### Karla C. Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Phil b. 27 Feb 2024 Liked: Cleanliness, communication, location, listing accuracy #### Marvelous Home was beautiful and neighborhood was quiet. Short drive to anything you need. Excellent time for the family ##### Phil b. Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Richard S. 16 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### excellent vacation home host is amazing!! great family vacation home ! equipped with everything we needed. host is very quick to respond! thank you for everything! it couldnt have been better!! ##### Richard S. Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### Somalin H. 21 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The best experience Ever Everything was fantastic, the house was very clean and spacious. It is very well located. The whole process was fantastic and smooth. I would book this house again without hesitation. ##### Somalin H. Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jason S. 15 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful The property is in a gated community. QR Code for access, the management company was excellent making sure we had everything we needed before and during the stay. Plenty of room to spread out and relax after a day at the parks. ##### Jason S. Stayed 8 nights in Feb 2024 ### 6/10 Okay #### James B. 19 Apr 2024 Liked: Cleanliness, location Disliked: Check-in #### April 4 Nights OK ##### James B. Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Sharon W. 24 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Communication Outstanding in every way. I ask a lot of questions and this host got back to me and answered every question and tried to help in every way she could. I will 100% keep this place in mind as my company attends a conference each year at this time. We will be back ##### Sharon W. Stayed 2 nights in Mar 2024 ### 8/10 Good #### QUANDRA W. 2 Jun 2025 Liked: Check-in, location, listing accuracy #### Nicely Appointed The house is nicely appointed. We had issues with 2 of the beds. The slats are not braced ,so when you sit on the bed they move .My sister and son thought they broke the beds. Maintenance came to "fix" the problem. We also had 1 slow draining bathtub on the 2nd floor that was never repaired. We reported it 2x. If you are cooking alot you may have to bri g your own pots and or pans. I went to goodwill for a frying pan. If you are staying for more than a night or 2, you will have to stock up on everything. But that should be expected. 2 refrigerators and 2 dishwashers with a huge island. That was nice! ##### QUANDRA W. Stayed 9 nights in May 2025 ### 4/10 Poor #### Kelli D. 27 Aug 2024 Liked: Check-in Disliked: Listing accuracy #### BEWARE AC PROBLEMS UPSTAIRS A week before our stay I looked at the property detail again because I had set it up 3 months in advance. There were 2 new reviews one just 2 weeks from our date of stay who said they had Air conditioning problems and then another nbefore that ##### Kelli D. Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### sarah R. 30 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect! Highly recommended! Will be booking here again next time we go to Orlando. Comfortable beds and decorated to a high standard. The water wasnt very hot for showers but this was reported and fixed within 24 hours. Apartment was spotless apart from a dirty dishwasher which im sure was an accidental oversight and has been fed back. There was a couple of loud parties (one lasted 24 hours) from the houses behind but i think they are from a different gated community so felt there was no point in bothering Upstay with this, was nothing that some ear plugs didnt solve. All in all, a fantastic stay and location for the parks! ##### sarah R. Stayed 10 nights in May 2024 ### 6/10 Okay #### Patricia C. 2 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation The house is beautiful, the place was clean when we arrived. The pool was a big part of making our stay even better. We stayed for a week, the kitchen supplies was just for 2 days. We had 13 people so we had a lot of garbage but had to buy garbage bags, face clothes, laundry soap, dish soap, dishwasher soap. One bed was broken and we were very impressed they came to fix promptly. It was not fixed, it took a few days but the last night there my neice and her little girl had a bed they were not afraid would fall through. The last morning before we all left for the airport there was a cockroach on the step. All week we did not see any. So hoping that was a one time thing, got in from outside? The manager was very prompt in returning our calls if we had questions or concerns. ##### Patricia C. Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Michael B. 7 Apr 2025 Liked: Location Disliked: Cleanliness, communication #### Two families coming together Where do I begin the house itself is big. The rooms are big plenty of bathrooms and showers. The house itself is pretty plain. Not much decorations. The pool was a great part for my kids. The hot tub was also good. The rest was bad. We first got into the house my wife and I. Noticed there was no remote for the TV in the master bedroom right away. We told our host and we did not receive that remote at all. Then we noticed the kitchen sink was dirty not cleaned and there was a dead cockroach in the freezer of one of the Refrigerators. And then the next day, my wife found a cockroach in our master bedroom alive. Then the next day we found another cockroach in the master bathroom now this one was a huge cockroach. Told the host about the problem and all they could say is we’re sorry for the inconvenience. But be in the toppers that we are we made the best of it. Will never rent from up stay ever again. do not recommend this place at all. ##### Michael B. Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Donna Marie P. 9 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Home for Large Group My group stayed at this home for a week and had a great time. Out only hiccup was that the air conditioner was not allowing the upstairs to cool at first but with a quick call we were able to get it cooling. This property is 20-30 mins from Disney which is why we chose it. The house was extremely spacious which even with a big group, we did not feel crammed together. I was concerned about the parking since the booking states only three vehicles could be parked however we had 4 SUVs and was able to park in the driveway. And when they say don’t park in the road, don’t park on the road because a tow truck drives around the neighborhood, even though it’s a gated community with security at the front, starting around 6pm. The garage didn’t have anything in it so that could have also been an option for us if need be for parking. The proximity to a Walmart and many fast food restaurants within a mile proved to be an extra plus. ##### Donna Marie P. Stayed 8 nights in Jun 2024 ### 4/10 Poor #### Sabrina T. 14 Jul 2024 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### Not A Pleasent Stay Where do I begin, I will tell you about what I liked first. The property inside was beautiful. It was clean upon arrival. I like the fact the kitchen had 2 refridgerators. Now for what I didnt like, the upstairs was HOT the air conditioner didnt work for 3 days making it hard for the ones upstairs to sleep. Two of the bedrooms upstairs also had problems with the beds falling apart and we couldnt sleep on them at all. I also didnt like the fact we couldnt use the garage to park our vehicles because they didnt allow us to park on the street or your car would be towed. Our stay would have been better if we didnt have to be uncomfortable for so many days. I wouldnt stay here again for the amount of money we paid. ##### Sabrina T. Stayed 5 nights in Jun 2024 ### 6/10 Okay #### Marilyn B. 15 Feb 2025 Liked: Location Disliked: Cleanliness, check-in, communication, listing accuracy #### 7 day stay. Pool had water filled but was not cleaned. Outdoor furniture was dirty. Our bed spread was full of stains, I took picture before I washed sheets and bed spread. Mattress covers were not washed, chesterfield had stains on it and again, I took pictures. Not one spare sheet set to put on the bed, not a spare blanket as it got cold during the night. The carpet in the room we were in did not get a thorough vacuuming and the carpet itself was very dirty. The kitchen had 4 small plastic glasses, that was it for non glass.. that’s unbelievable considering we were out by the pool a lot and had to purchase plastic glasses and salad bowels because there were none to be found. the kitchen is really badly stocked, we were a group of 9 people and cooking for our group was so hard without some cooking utensils. We were very disappointed with our stay. Please clean up your vacation property. We will not recommend it to others. ##### Marilyn B. Stayed 7 nights in Feb 2025 ### 4/10 Poor #### Nikki M. 19 Oct 2024 Liked: Check-in, location, listing accuracy #### Started off good...... Check in was good. Communication with rental office started off good. Plenty of room, nice living room, kitchen, pool area. Bedrooms downstairs were nice, very plain. Upstairs rooms were just "OK" Our first major problem was multiple beds falling apart. Cheap IKEA beds that were missing pieces resulting in mattresses falling through to floor. Our NIGGEST Problem came on second to last night where upstairs A/C unit stopped working. The rental company solution was to check out early and we would get a refund, although they were never specific on the amount. Seeing how there 8bin our party it was unlikely that we would get the same amount of beds at a hotel for a reasonable amount so we stayed. The company felt that $60 was sufficient compensation for the trobles. Upon returning home I read reviews where the AC wasn't working for them, so this is a continuous issue. Rental company couldn't care less!!!! imattresses ##### Nikki M. 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