Title: Sonoma Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18526310&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Sonoma Resort Holiday home in Kissimmee with outdoor pool and Hot tub ## Photo gallery for Sonoma Resort ![Outdoor pool, pool loungers - Sonoma Resort (Kissimmee)](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/6163479f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) | Terrace/patio - Sonoma Resort (Kissimmee)](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/4a80b349.jpg?impolicy=resizecrop&rw=297&ra=fit) ![ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) | Private kitchen | Fridge, microwave, oven, dishwasher - Sonoma Resort (Kissimmee)](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/9be62508.jpg?impolicy=resizecrop&rw=297&ra=fit) ![ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) | Private kitchen | Fridge, microwave, oven, dishwasher - Sonoma Resort (Kissimmee)](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/25bd9ecc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) | Living area | Flat-screen TV - Sonoma Resort (Kissimmee)](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/359a8620.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Sonoma Resort provides amenities, such as laundry facilities and a hot tub. Guests can connect to free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Kitchen - Washing machine - Dryer - Parking included ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for ACO PREMIUM – 6Bd with Private Pool (1768) ![ACO PREMIUM – 6Bd with Private Pool (1768) | Terrace/patio](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/081fda8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ACO PREMIUM – 6Bd with Private Pool (1768) ### Highlights Individually furnished Individually decorated Private pool Air conditioning Kitchen Fridge Dishwasher Flat-screen TV - 3900 sq ft - 6 bedrooms - Sleeps 15 - 2 King Beds, 1 Queen Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Beds ### View all photos for ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) ![ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) | Private pool](https://images.trvl-media.com/lodging/19000000/18530000/18526400/18526310/8e69ce97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ACO PREMIUM - 7Bd with Private Pool, Grill and Game Room (1849) ### Highlights Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Kitchen Fridge Dishwasher - 4499 sq ft - 7 bedrooms - Sleeps 20 - 3 King Beds, 2 Double Beds, 1 Queen Bed and 4 Double Bunk Beds ## You may also like Ad ![Outdoor pool, pool loungers, lifeguards on site](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/54000000/53720000/53713100/53713017/5f4da521_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spectrum Resort Villas Orlando and Waterparks Reunion - 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Breakfast included - Free airport shuttle - Free Wi-Fi - Air-conditioning 9.2 Wonderful 2,142 reviews £107 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Orlando-Hotels-Avid-Hotels-Orlando-International-Airport.h39065095.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=bd206610-4da0-4946-ba08-d4e1f1f2ee2b&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18400/18301/62200867.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Orlando East - UCF Area by IHG Orlando - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,003 reviews £93 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Orlando-East-UCF-Area.h18301.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=bd206610-4da0-4946-ba08-d4e1f1f2ee2b&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/109000000/108280000/108274600/108274548/6271a21f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### EVEN Hotel Orlando International Airport by IHG Airport North - 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Pool - Hot tub - Breakfast included - Parking included 8.4 Very good 1,010 reviews £114 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Express-Hotel-Suites-Ocoee-East.h2246537.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=bd206610-4da0-4946-ba08-d4e1f1f2ee2b&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4700000/4691700/4691657/e58502b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Grove Resort & Water Park Orlando Winter Garden - Pool - Hot tub - Kids’ pool - Water slide 8.0 Very good 9,010 reviews £172 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Orlando-Hotels-The-Grove-Resort-Water-Park-Orlando.h4691657.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=bd206610-4da0-4946-ba08-d4e1f1f2ee2b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Sonoma-Resort.h18526310.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Sonoma-Resort.h18526310.Hotel-Information) ## About the area Kissimmee is home to Sonoma Resort. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Disney's Hollywood Studios®. Walt Disney World® Resort and Disney's Typhoon Lagoon Water Park are not to be missed. [Visit our Kissimmee travel guide](https://www.expedia.co.uk/Kissimmee.dx7927) [View more Holiday homes in Orlando](https://www.expedia.co.uk/Orlando-Private-Holiday-Homes.d178294-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.32334%2C-81.44173&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=av3xWHUEN6CmX1Y4oA3e3ukr98s=) Calistoga Ave, Kissimmee, FL, 34741 ### What's nearby - Shingle Creek Regional Park 10 min walk \- 0.6 miles - Blue Lake trail 4 min drive \- 1.3 miles - Osceola Square Mall 4 min drive \- 1.9 miles - Osceola County Welcome Center and History Museum 4 min drive \- 1.7 miles - Pioneer Village at Shingle Creek 10 min drive \- 3.4 miles ### Getting around - Kissimmee Station 10 min drive - Tupperware Station 15 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) 7 min drive ### Restaurants - 7-Eleven 9 min walk - Pollo Tropical 3 min drive - Starbucks 3 min drive - Tropical Smoothie Cafe 5 min drive - Schiano Pizza 3 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Sonoma Resort Holiday home in Kissimmee with outdoor pool and Hot tub An outdoor pool, Access to hot tub and laundry facilities are available at this smoke-free holiday home. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. All homes are individually decorated and offer free WiFi and hairdryers. Guests can enjoy private pools, and other standard amenities include kitchens with fridges and ovens. Housekeeping is not available. Sonoma Resort offers 5 air-conditioned accommodations with private pools and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. An outdoor pool and Access to hot tub are on site. ## Similar properties ![Interior](https://images.trvl-media.com/lodging/124000000/123110000/123109500/123109416/70e9fd62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super Nice and Spacious 9bdr Home Davenport - Pool - Kitchen - Dryer - Parking included [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=123109416&PinnedHotelID=123109416&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa | 8 bedrooms, Internet](https://images.trvl-media.com/lodging/97000000/96090000/96087600/96087529/050b341e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fantastic Eight Bedrooms SF w Screened Pool at Storey Lake Resort 2887 Kissimmee - Parking included - Free Wi-Fi - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=96087529&PinnedHotelID=96087529&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/120000000/119570000/119567000/119566999/00c910c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Jungle Adventure 9BR Villa by Disney Davenport - 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Pool - Washing machine - Dryer - Pet-friendly [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=119644891&PinnedHotelID=119644891&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/20000000/19130000/19124800/19124742/a4026712.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veranda Palms Resort Kissimmee - Pool - Kitchen - Washing machine - Dryer 6.6 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=19124742&PinnedHotelID=19124742&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=18526310&PinnedHotelID=18526310&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18526310,123109416,96087529,119566999,108955251) ## Property amenities ### Pool/Spa - Hot tub - Outdoor pool - Pool loungers - Private pool ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Kitchen - Blender - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private or shared bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board - No housekeeping service - Virtual front desk ### Things to do - Arcade/game room ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 5 units - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests will receive an access code prior to their arrival. ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Heated pool maintenance fee: USD 50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ACO Sonoma Resort Kissimmee ACO Sonoma Resort ACO Sonoma Kissimmee ACO Sonoma Resort Sonoma Resort Kissimmee Sonoma Resort Private vacation home Sonoma Resort Private vacation home Kissimmee Sonoma Resort 7 Bedroom Vacation Home with Pool (2012) ## Frequently asked questions ### Does Sonoma Resort have a pool? ### Is Sonoma Resort pet-friendly? ### How much is parking at Sonoma Resort? ### What time is check-in at Sonoma Resort? ### What time is check-out at Sonoma Resort? ### Where is Sonoma Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sonoma Resort Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 9.2 Location ### 5.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 7 8 - Good 5 6 - Okay 3 4 - Poor 0 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Verified traveller 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We absolutely enjoyed our stay. We will definitely stay again. Very clean and spacious. ##### Verified traveller Stayed 2 nights in Feb 2018 ### 6/10 Okay #### annie 8 Oct 2022 Liked: Amenities, property conditions & facilities Aco vacation resort requires copy of license and credit card with permission to charge whatever they wanted. I didn’t like that. Expedia said not to share that info but they requested it. ##### annie Stayed 3 nights in Sep 2022 ### 2/10 Terrible #### Greg P. 14 Apr 2022 Liked: Check-in, location Disliked: Listing accuracy #### Stay away from this house The house doesn't look anything like the pictures. It is run down had numerous things broken through out the the house. It needs alot of repair. We were charged for broken items that were broke before our checkin. ACO homes has yet to answer my e-mail. ##### Greg P. Stayed 7 nights in Mar 2022 ### 6/10 Okay #### Barbara 12 Mar 2024 Disliked: Room comfort #### Not in Good Condition I didn't take pictures as I thought it was a good price, even though the home we were assigned was in poor condition. The carpets were stained everywhere, the dining room table had areas severely damaged (and covered by a pretty cutting board), the chairs were stained, and the beds were super uncomfortable (and squeaked badly). The worst part was that the home had german roaches. We kept all food (snacks) in the fridge so the bugs could not get to it. Was disappointed but the pool made up for it in my mind. I was completely shocked when we got a bill for stained towels, sheets, and pillowcases. I'm sorry but there is no way we stained all that was listed. We left in the am to go to a conference and came back to use the pool and sleep. If you go here - make sure you take LOTS of PICTURES when you arrive. I did not and cannot prove we did not do this. ##### Barbara Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Salene C. 30 Apr 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great family home This place was amazing, beautifully decorated, spacious and clean. ##### Salene C. Stayed 3 nights in Mar 2022 ### 2/10 Terrible #### Daviona M. 29 Dec 2021 Liked: Location Disliked: Cleanliness, communication, listing accuracy #### Stay Away , Save your money ! It has been a list of issues from this home ! Let’s start with food all over the walls , trash all around the home , dirty towels left from previous party that cleaners left and charged me after I reported the issues and yet still no answer! The ac downstairs did not work and kept going out , food stains in rugs along with bleach stains . Bathroom stools broken , food in kids room on the steps and bed . The list goes on I communicated the issues so that it would not come to this point and this company still has yet to respond and today I find a new charge for issues before my stay! I do not recommend especially after we spent lots of money on a place for the holidays ! ##### Daviona M. Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Umidjon K. 7 Dec 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Great place recommended ##### Umidjon K. Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Christine 15 Nov 2021 Liked: Cleanliness, room comfort, communication #### Great stay This is our second time on the property and it was great! We had plenty of room! We will be back again ##### Christine Stayed 3 nights in Nov 2021 ### 8/10 Good #### Christine 12 Oct 2021 Liked: Cleanliness, room comfort, communication #### Ac and needs improvement on cleaning Communication was good and answered my concerns. The AC kept going out and we always had to make sure the temperature is down. It doesn’t stay at the same temp. It’s automatically goes to 80 and Florida temp is hot! The cleanliness of the property needs to improve. You can see hair in the bathroom from prior guests and they fixed something on the wall but left the dust on the floor. Overall the place is nice and comfortable ![](https://a.travel-assets.com/ugc/hotel-reviews/F10CD95E9F58DDF264A3A20C092F5A8EE58C517B1634057931765.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D2AC10205F05B75F48C063F546D061759F796701634057932416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/714FE294FBCB9B70F76F1615C62865AD3ADC90DB1634057931577.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/678AACB5FEE85B1B20B30B7774B063801F549EB81634057931788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christine Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Jennifer 22 Sept 2021 Liked: Cleanliness, room comfort, communication #### Would stay here again Lots of room! Very nice property. Close to restaurants and Disney. 192 is easy to use but at certain times of day takes a long time due to heavy traffic. Osceola Parkway is definitely the way to travel but it requires a toll. The hot tub/spa requires an additional daily charge for them to turn on the heat. It was still warm enough during the day so we did not pay extra for it. ##### Jennifer Stayed 3 nights in Sep 2021 ### 8/10 Good #### Christine 18 Nov 2020 Liked: Cleanliness, room comfort #### Great stay Overall the stay was great. The electric in the game room was off and they didn’t fix it till two days later. However they did allow us to check out at a later time. The house was clean and spacious! Would come back again! ##### Christine Stayed 3 nights in Nov 2020 ### 8/10 Good #### Verified traveller 8 Sept 2020 Liked: Room comfort Very nice/roomy home, not as clean as it should have been. ##### Verified traveller Stayed 3 nights in Sep 2020 ### 8/10 Good #### Michael, Port Saint Lucie 10 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### New and clean. House was new and nice. Only thing we didnt like was they charge you per day for pool heat which is ok, but its a 4 day minimum. ##### Michael Stayed 4 nights in Aug 2019 ### 6/10 Okay #### doug, long beach ca 5 Sept 2018 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service The house is beautiful and although the neighborhood is under construction it didnt bother us much. what we didnt care for was the lack of action taken when we let the management know that the house was dirty, had a broken ac unit, and had trash from prior tenants. They never sent anyone to clean it or do repairs but they did make sure to charge us almost $200 cleaning fee that is required of everyone. ##### doug Stayed 3 nights in Aug 2018 ### 8/10 Good #### Maria, Florida 9 Apr 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Vacation home Decor and space was A1\. Biggest disappointment was 1 out 8 TVs we were able to work; wifi password given didn't work; floors were not very clean upon arrival; ACO need to make communication more accessible. ##### Maria Stayed 2 nights in Apr 2018 ### 2/10 Terrible #### LE 12 Mar 2018 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, room comfort #### “Contract” used to fleece unsuspecting customers! Minor issues followed by poor customer service equals a 1-Star experience. One bedroom had bed sheets soiled with some disgusting, unknown substance. DVD players were not installed and missing cables to hook them up. So much for movie night! The unit was missing trash cans, and despite being promised they would be delivered, they weren’t. Nothing like lugging trash down the streeet to a nasty dumpster while on vacation. What’s worse, after leaving we received a nearly $70 bill for leaving the grill dirty (simply meaning we used it). Funny, because despite having a grill they provide no grill brush or utensils. Cesar, responded to me pointing out the irony of them charging me for something so petty while they fell short of basic standards by telling me to contact customer service, those weren’t his issues. In a well run company he would ask someone to address those issues, not ignore them. Not surprisingly, after 5 call attempts “customer service,” who despite acknowledging they didn’t provide any means of cleaning the grill, state their contract requires it to be cleaned. Unfortunately, the contract doesn’t require them to honor their obligations, it only serves to fleece customers. Most expensive 6 hotdogs and 5 brats I’ve ever cooked! Clearly, they use this type of tactic as a revenue stream. Given so many great options in the Disney area, don’t hassle with trying to pack grill tools and an arsenal of audio/video cables. There are far better options than ACO ##### LE Stayed 7 nights in Feb 2018 ### 10/10 Excellent #### Adaily 11 Jan 2022 Liked: Cleanliness, room comfort, communication ##### Adaily Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Verified traveller 12 Oct 2019 ##### Verified traveller Stayed 3 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [MINUTES!! 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