Title: Pool Homes by SVV Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Pool Homes by SVV Holiday home in Davenport with kitchen and washing machine and dryer ## Photo gallery for Pool Homes by SVV ![Outdoor pool - Pool Homes by SVV (Davenport)](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/06415b94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Pool Homes by SVV (Davenport)](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/bb9ca023.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Pool Homes by SVV (Davenport)](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/e3ea7871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-sized fridge, microwave, oven, stovetop - Pool Homes by SVV (Davenport)](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/6d25b97c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Pool Homes by SVV (Davenport)](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/69d2e7cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Pool Homes by SVV provides laundry facilities and more. Stay connected with in-room WiFi (surcharge). ## Reviews 7.8 Good ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Parking included - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Basic House, 3 Bedrooms, Non Smoking, Private Pool ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/0cd6f89e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic House, 3 Bedrooms, Non Smoking, Private Pool ### Highlights Furnished patio Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized fridge/freezer - 1184 sq ft - 3 bedrooms - Sleeps 6 - 4 Single Beds ### View all photos for Basic House, 4 Bedrooms, Non Smoking, Private Pool ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/0cd6f89e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic House, 4 Bedrooms, Non Smoking, Private Pool ### Highlights Furnished patio Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized fridge/freezer - 1292 sq ft - 4 bedrooms - Sleeps 8 - 6 Single Beds ### View all photos for Superior House, 3 Bedrooms, Non Smoking, Private Pool ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/56acc742.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior House, 3 Bedrooms, Non Smoking, Private Pool ### Highlights Lanai Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized fridge/freezer - 1184 sq ft - 3 bedrooms - Sleeps 6 - 4 Single Beds ### View all photos for Superior House, 4 Bedrooms, Non Smoking, Private Pool ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/56acc742.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior House, 4 Bedrooms, Non Smoking, Private Pool ### Highlights Furnished patio Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized fridge/freezer - 1292 sq ft - 4 bedrooms - Sleeps 8 - 6 Single Beds ### View all photos for Basic Condo, 3 Bedrooms ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/56acc742.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Condo, 3 Bedrooms ### Highlights Furnished patio Separate dining area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer Dishwasher - 1076 sq ft - 3 bedrooms - Sleeps 6 - 4 Single Beds ### View all photos for Superior House, 5 Bedrooms, Non Smoking, Private Pool ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12480000/12477900/12477888/72f8a1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior House, 5 Bedrooms, Non Smoking, Private Pool ### Highlights Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized fridge/freezer Dishwasher - 1500 sq ft - 5 bedrooms - Sleeps 10 - 10 Single Beds ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92820000/92816800/92816796/d66fa9f7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Orlando Southeast Nona Orlando - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.2 Wonderful 638 reviews £131 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Orlando-Hotels-Hampton-Inn-Orlando-Lake-Nona.h92816796.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=1383d2ea-4d0b-4555-b458-6cfaefc9c1aa&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18400/18301/62200867.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Orlando East - UCF Area by IHG Orlando - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,002 reviews £93 includes taxes & fees 8 Feb - 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Pool - Hot tub - Kids’ pool - Water slide 8.0 Very good 8,985 reviews £171 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Orlando-Hotels-The-Grove-Resort-Water-Park-Orlando.h4691657.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=1383d2ea-4d0b-4555-b458-6cfaefc9c1aa&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Pool-Homes-By-SVV.h12477888.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Pool-Homes-By-SVV.h12477888.Hotel-Information) ## About the area Sandy Ridge, a neighbourhood in Davenport, is home to this holiday home. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®. Epcot® and Walt Disney World® Resort are not to be missed. [Visit our Davenport travel guide](https://www.expedia.co.uk/Davenport.dx6301) [View more Holiday homes in Orlando](https://www.expedia.co.uk/Orlando-Private-Holiday-Homes.d178294-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.25175%2C-81.55987&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XIdhEmJ8EvssEtSpsKY_VDHghOI=) Davenport, FL ### What's nearby - ![Orlando showing golf](https://images.trvl-media.com/place/6153712/8d7af579-5ddd-4857-8666-95d8328e49a4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mystic Dunes Golf Club 10 min drive \- 7.1 miles - Providence Golf Club 4 min drive \- 1.7 miles - Reunion Resort Golf Course 6 min drive \- 3.3 miles - Jack Nicklaus Course 7 min drive \- 4.6 miles - ChampionsGate Golf Club 9 min drive \- 5.6 miles ### Getting around - Poinciana Station 10 min drive - Kissimmee Station 19 min drive - Orlando International Airport (MCO) 38 min drive ### Restaurants - Wawa 5 min drive - McDonald's 6 min drive - Texas Roadhouse 6 min drive - Starbucks 5 min drive - 7-Eleven 7 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Pool Homes by SVV Holiday home in Davenport with kitchen and washing machine and dryer An outdoor pool, concierge services and laundry facilities are available at this smoke-free holiday home. Self parking is free. Other amenities include tour/ticket assistance. The holiday home provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is not available. Air-conditioned accommodation at this holiday home offers washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers. In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Recreational amenities at the holiday home include an outdoor pool. ## Similar properties ![Apartment, Multiple Beds (5135 Compass Bay) | Exterior](https://images.trvl-media.com/lodging/43000000/42310000/42305700/42305681/b5461518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5135 Compass Bay Kissimmee - Pool - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=42305681&PinnedHotelID=42305681&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=12477888&PinnedHotelID=12477888&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12477888,42305681) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the house: WiFi (USD 10 per day) ### Parking and transport - Free self parking on site - Limited on-site self parking ### Family friendly - Cot: USD 10 per night ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Microwave - Oven ### Bathroom - Bathtub or shower - Private bathroom - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - TV with cable channels ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Concierge services - Iron/ironing board - Luggage storage - No housekeeping service - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Individual decor - Individual furnishings ## Policies ### Check-in Check-in time starts at 4 PM Minimum check-in age - 21 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open Monday - Saturday (9 AM - 5 PM) The check-in location differs from the property location; go to: \[7930 Lake Wilson Road Davenport, Florida 33896\] Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for USD 10 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 95.00 per accommodation, per stay. - Resort fee: USD 70.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless Internet: USD 10 per day (rates may vary) - Crib (infant bed) fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Area Pool Homes Emerald America House Kissimmee Area Pool Homes Emerald America House Area Pool Homes Emerald America Kissimmee Area Pool Homes Emerald America Disney Area Pool Homes by Emerald America Disney Pool Homes by Emerald America Pool Homes Emerald America House Kissimmee Pool Homes Emerald America Kissimmee Pool Homes Emerald America Area Pool Homes by Emerald America Pool Homes by SVV Davenport Pool Homes by SVV Private vacation home Pool Homes by SVV Private vacation home Davenport ## Frequently asked questions ### Does Pool Homes by SVV have a pool? ### Is Pool Homes by SVV pet-friendly? ### How much is parking at Pool Homes by SVV? ### What time is check-in at Pool Homes by SVV? ### What time is check-out at Pool Homes by SVV? ### Where is Pool Homes by SVV located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pool Homes by SVV Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.4 Location ### 7.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 51 8 - Good 30 6 - Okay 29 4 - Poor 13 2 - Terrible 7 ## Reviews ### 6/10 Okay #### Judy 5 Feb 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Unexpected charges. I feel deceived! The condo was nice and roomy and clean when we arrived. However, there were only partial rolls of toilet paper in each bathroom and no extras to replace them. I have never stayed in a condo or hotel where we had to go to the store to buy our own toilet paper! There were nice bath towels but no kitchen towels or dish cloths. There was a dishwasher but no detergent. There were no extra garbage bags and we quickly filled up the one that was there. There were too many things that we had to go to the store to buy that we always expect to be in a hotel or condo. The fridge leaked and there was an ant problem but it looked like there were ant traps set to try to take care of that problem. I booked through Hotels.com by phone and the fellow I talked to said the booking was to be prepaid and non-refundable. I paid by credit card and he said the balance owed was zero. However, when the emailed receipt came, at the bottom it said that the condo would require $70 and $95 for cleaning. I was not told that when I was booking the non-refundable place. We had no choice but to pay the extra $165, which made the 3 day stay quite expensive. I would have made a different reservation if I had been told about the extra fees before I booked. I felt this was deceitful. I think $95 is a huge cleaning fee and I don't even know what the $70 was for. The condo was clean and quite comfortable but missing too many things. I wouldn't stay there again. ##### Judy ### 4/10 Poor #### Verified traveller 6 Jan 2020 Disliked: Cleanliness, amenities The house was not clean. The beds were hard, pillows we’re flat. Carpets smelled bad. No air conditioner and the pool was freezing. ##### Verified traveller Stayed 9 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 5 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice property in an attractive location on a golf course and country club. There are numerous retail locations nearby for food and clothing. ##### Verified traveller Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 19 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La maison est bien situé, propre et un très bon service. ##### Verified traveller Stayed 14 nights in Sep 2019 ### 10/10 Excellent #### Kelly, Utah 28 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location, pool and the house was clean. It was a lot better than a hotel ##### Kelly Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito todo 👏👍 excelente limpio y todo ordenado ##### Verified traveller Stayed 5 nights in Jun 2019 ### 8/10 Good #### Verified traveller 2 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was in good condition, clean, in a very nice area. The property did have a few issues like the kitchen faucet needs to be replaced, a few bugs inside the home, no pool heater or cleaning pump. Other than these small items, the house was very adequate for our needs ##### Verified traveller Stayed 11 nights in May 2019 ### 8/10 Good #### Verified traveller 19 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The private pool was awesome! This property is not as close to the major theme parks (15-20 miles away) as I would have liked. However, the quietness of the neighborhood, the pool and a gated community make up for the longer drive! ##### Verified traveller Stayed 6 nights in May 2019 ### 6/10 Okay #### Alvaro 15 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo estuvo bien aceptable pero la casa que me dieron bastante retirada del área que vi en el ofrecimiento cuando hice la reservación , informe y me dijeron que no tenían mas opciones demasiado tráfico en el area solo una vía de absceso, no fue lo que se me ofreció distante de los lugares de mi interés por distancia y tráfico , colchones en regular estado hacen mucho ruido y demasiado blandos ##### Alvaro Stayed 6 nights in May 2019 ### 4/10 Poor #### Verified traveller 14 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The condition of the pool was poor. I did not get in the pool which was very disappointing because I didn’t bring my bathing suit. ##### Verified traveller Stayed 4 nights in May 2019 ### 10/10 Excellent #### Verified traveller 24 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thought the house was very nice that is far from the parks we wanted a house nearby so that it would make us more comfortabl ##### Verified traveller Stayed 4 nights in Apr 2019 ### 8/10 Good #### JD, Michigan 31 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Haines City is a little further away than we would have liked and an easier way to heat the pool would have been nice. Short of that, the house was nice, easy to find, and clean ##### JD Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 24 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities pool area was great. living area was great. lots of space. game room was great. The mattresses were very hard. we bought a mattress topper to put on it for the stay. ##### Verified traveller Stayed 5 nights in Mar 2019 ### 8/10 Good #### Verified traveller 22 Mar 2019 Liked: Staff & service, property conditions & facilities ,The disclosed location was great the kids loved the themed rooms ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 20 Mar 2019 Liked: Cleanliness, amenities, property conditions & facilities A nice, spacious, well-stocked house with pool and hot tub,or the same price, or less, than the average hotel. Fully stocked kitchen, so we were able to cook most of our meals. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 8/10 Good #### Amy 18 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Pros - It was nice to have a house for the family. The house we had was nice, clean, private pool, gated, close to a Wal-Mart for easy shopping and a tv in all rooms. Cons - I was guaranteed a house with in 15 miles of Disney and we were 21 miles out. Not a big deal if I didn't have young kids and that the fact it was guaranteed to be 15 miles and no further. Also, the house we stayed at would not let you turn down the A/C past 75 degrees and had a ceiling fan in the master bedroom and living room only. It made for hot sleeping. ##### Amy Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 4 Mar 2019 Liked: Cleanliness, amenities, property conditions & facilities Every thing was amazing the only defect was that there was a broken lock on one window ##### Verified traveller Stayed 13 nights in May 2017 ### 4/10 Poor #### Brenda 27 Feb 2019 Disliked: Cleanliness, staff & service We had a late check in and the door code with address was e-mailed to us. The house was very dirty. (hair in the towels, dirty silverware, old stained pillows, inside kitchen cabinets and drawers were filthy) Pool was to cold to swim in so we called to have it heated at a minimum of 7 days and $300 immediate charge to my credit card. They said it would take up to 24 hours to heat so we were willing to wait. 24 hours later the lady that takes care of the property stopped by unannounced, scared the crap out of me while I was in the backyard. I asked her about the pool heat and she looked at me with a confused look as to why no one had come to turn the heat on.The next day we drove to the welcome center to find out what happened. (20 min.) Would rather had been doing my own thing on my own vacation instead of skirting around trying to find out what happened to the pool heat we were promised and paid for. Kevin at the welcome center was less that welcoming to say the least. He told us that he would have to stop by the property were staying at and check the pool temp for himself before he could give us our refund. Kevin also lied about where to purchase theme park tickets. He said I would purchase them at the theme park. Come to find out we could've gotten them from a discount stand for 1/2 the price. After the vacation was done I have FINALLY received my refunds for the pool and a $100 credit for the home rental since it was so dirty. NEVER again will I stay with Emerald America ##### Brenda Stayed 9 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 16 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The home was well-furnished, clean and quite lovely. The rooms were spacious. The garage was equipped with a pool table, which was a lovely surprise. Overall, the house exceeded my expectations. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 4/10 Poor #### Verified traveller 31 Jan 2019 Disliked: Cleanliness, staff & service My daughter enjoyed the foosball table in the garage, however, i was unavle to switch the board to the pool table. Also, the grill was locked up so I was unable to bar-b-que. There were roaches in the garage, the knives were dirty and the there was only one roll of toilet paper. The house was nice and big enough for the two of us, my daughter an myself, but there was not cable in any of the rooms besides the main living room and that t.v. was difficult to function due to the remotes not working properly, my pillows in the master bed stunk like sweat, the stove went out on the second day and was not fixed. Also, I had questions about the hot tub I thought was included but had no reply on it. Last but not least, after the first day of arrival I'm sure someone went into the house for whatever reason without notifying me and the thermostat never made it above 63 which made the time spent indoors very cold and unpleasing. Overall, I will not be using this property again. ##### Verified traveller Stayed 7 nights in Jan 2019 ### 8/10 Good #### Verified traveller 21 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everythings was great. The communication with the manager was perfect. Thanks you!! ##### Verified traveller Stayed 9 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 6 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was not in Kisssimee, ,.this house waa far away in another town called claremont, like 30 minutes way from Kisssimee. The house was big, clean, pretty, well dotated, very comfortable. I dont complain for the house, i just thought it was in kissimmee, on the contrary, it was very far and secluded area. Next time please inform rifght location of the property ##### Verified traveller Stayed 8 nights in Dec 2018 ### 4/10 Poor #### Joshua 2 Jan 2019 Disliked: Cleanliness, property conditions & facilities Dryer didn’t dry, Wifi password didn’t work, barely enough kitchen supplies to make breakfast, one trash bag. Overall kind of grimy and smelled of cat pee. ##### Joshua Stayed 7 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 21 Dec 2018 Liked: Cleanliness, room comfort #### HORRIBLE LOCATION AND HIDDEN FEES!!! If you are looking for a place to stay and enjoy the different parks of Disney, do not pick this hotel. The home that was assigned to us was approximately 45 mins away from the parks and have to deal with heavy traffic. The home was located far south and requires you to take the I-4 which is completely ridiculous with traffic. The agency has extremely high fees that are hidden deep in the details so look for those extra charges. Also, you are responsible for putting out and bringing the trash bins in by a specific time which are during the hours you would spend at Disney. If you don't you will be charged a crazy fine. If you want a weekend away to just hang out on the couch and watch TV without visiting the parks with the family....this is the spot for you. They also don't provide any items so you will need to head up to Walmart to buy trash bags and etc. ##### Verified traveller Stayed 4 nights in Nov 2018 ### 10/10 Excellent #### Verified traveller 26 Nov 2018 House was located in Emerald Island Resort which was a very pretty resort close to Disney parks. Resort was safe and gated with a heated pool and hot tub. The house was clean, cute and had everything we needed. Great customer service. Good value. ##### Verified traveller Stayed 6 nights in Nov 2018 ## Expedia's Latest Trends ### Hotels > [HighGate Park at Legacy Park](https://www.expedia.co.uk/Orlando-Hotels-HighGate-Park-At-Legacy-Park.h22650859.Hotel-Information) > > [Universal's Endless Summer Resort - Surfside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information) > > [Fabulous 4 bed Home With Private South Facing Pool and spa With Modern Decor - 418](https://www.expedia.co.uk/Orlando-Hotels-418.h41178659.Hotel-Information) > > [Hampton Inn Orlando International Drive/Convention Center](https://www.expedia.co.uk/Orlando-Hotels-Hampton-Inn-International-Dr-Convention-Center.h201082.Hotel-Information) > > [Universal’s Loews Royal Pacific Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Royal-Pacific-Resort.h856706.Hotel-Information) > > [Universal's Cabana Bay Beach Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information) > > [Two Bedroom Luxury Superior Villa, Orlando Florida (1948975)](https://www.expedia.co.uk/Orlando-Hotels-Two-Bedroom-Luxury-Superior-Villa.h50345176.Hotel-Information) > > [Ocean Florida Villas](https://www.expedia.co.uk/Orlando-Hotels-Ocean-Florida-Villas.h8377171.Hotel-Information) > > [Crystal Cove Resort](https://www.expedia.co.uk/Orlando-Hotels-ACO-FUN-4-Bed-SINGLE-HOME-1527.h38219149.Hotel-Information) > > [Universal's Endless Summer Resort - Dockside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Dockside-Inn-Suites.h33770341.Hotel-Information) > > [Luxury 6 Bedroom Villa on Reunion Resort, Orlando Villa 3479](https://www.expedia.co.uk/Orlando-Hotels-Luxury-6-Bedroom-Villa-On-Reunion-Resort.h48555244.Hotel-Information) > > [I-Drive Hotel at Universal](https://www.expedia.co.uk/Orlando-Hotels-Comfort-Inn-International-Dr.h422591.Hotel-Information) > > [Hotel Monreale Express and Studios IDrive District](https://www.expedia.co.uk/Orlando-Hotels-SonoHotel-IDrive-Orlando.h22452.Hotel-Information) > > [City Express by Marriott Orlando International Drive](https://www.expedia.co.uk/Orlando-Hotels-Comfort-Inn-Suites-Near-Universal-Orlando-Resort-Convention-Ctr.h543949.Hotel-Information) > > [Avanti International Resort](https://www.expedia.co.uk/Orlando-Hotels-Avanti-International-Resort.h3832.Hotel-Information) > > [Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel](https://www.expedia.co.uk/Orlando-Hotels-Hotel-Landy-Orlando-Universal-Blvd.h889939.Hotel-Information) > > [2 Bedroom Villa, near Disney World, fits 8 adults. ](https://www.expedia.co.uk/Orlando-Hotels-2-Bedroom-Villa.h61142814.Hotel-Information) > > [Villatel Orlando Resort](https://www.expedia.co.uk/Orlando-Hotels-Orlando-Resort.h97584899.Hotel-Information) > > [Northhampton Drive Villa Highlands Reserve 116](https://www.expedia.co.uk/Orlando-Hotels-Northhampton-Drive-Villa-Highlands-Reserve-116.h49151769.Hotel-Information) > > [Windsor Villa Westhaven](https://www.expedia.co.uk/Orlando-Hotels-Windsor-Villa-Westhaven.h49149419.Hotel-Information) > > [The Fountain Resort, Orlando FL](https://www.expedia.co.uk/Orlando-Hotels-The-Fountains-Resort.h34592507.Hotel-Information) > > [Bella Vida Resort](https://www.expedia.co.uk/Orlando-Hotels-Bella-Vida-Resort.h14592479.Hotel-Information) > > [Sonesta ES Suites Orlando - International Drive](https://www.expedia.co.uk/Orlando-Hotels-Sonesta-ES-Suites-Orlando-International-Drive.h26711.Hotel-Information) > > [The Shire at West Haven 841](https://www.expedia.co.uk/Orlando-Hotels-The-Shire-At-West-Haven-841.h34487245.Hotel-Information) > > [The Shire at West Haven 101](https://www.expedia.co.uk/Orlando-Hotels-The-Shire-At-West-Haven-101.h35790310.Hotel-Information) > > [Champions Gate Resort](https://www.expedia.co.uk/Orlando-Hotels-Champions-Gate-Resort.h14593168.Hotel-Information) > > [Lake Berkley Villa, Lakefront, Enclosed Private Pool, Game Room, 1GB/sec Wi-fi](https://www.expedia.co.uk/Orlando-Hotels-Lake-Berkley-Villa.h34027384.Hotel-Information) > > [Park Plaza Hotel](https://www.expedia.co.uk/Orlando-Hotels-Park-Plaza-Hotel.h1784873.Hotel-Information) > > [9048st-the Retreat at Champions Gate](https://www.expedia.co.uk/Orlando-Hotels-9048st-The-Retreat-At-Champions-Gate.h54026747.Hotel-Information) ---