Title: Luxury Home - 5 Minutes From Disney - Star Wars Theatre! Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Luxury Home - 5 Minutes From Disney - Star Wars Theatre! Family-friendly holiday home with water park and fitness centre ![A heated pool](https://images.trvl-media.com/lodging/28000000/27450000/27442300/27442287/0d6afa73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s area](https://images.trvl-media.com/lodging/28000000/27450000/27442300/27442287/28f34f96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/28000000/27450000/27442300/27442287/18850d7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LED TV, video game console, DVD player, music library](https://images.trvl-media.com/lodging/28000000/27450000/27442300/27442287/448f0818.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/28000000/27450000/27442300/27442287/w1999h1331x1y1-a6386882.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Paradise Falls Villa offers a luxurious retreat in the heart of Emerald Island resort. Unwind by your private pool and spa, complete with dual waterfalls and lush green landscape. Inside, you'll find a fully insulated home theater and games room featuring a 100 inch projection screen, reclining leather seats, an arcade-quality air hockey table and PlayStation 4 console. 9.6 Exceptional ### Entire home 6 bedrooms6 bathroomsSleeps 12 ## Popular amenities - - Parking available - Dryer - Washer - Gym - Pool ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Luxury Home - 5 Minutes From Disney - Star Wars Theatre! You can't get much closer to Walt Disney World and hundreds of restaurant and entertainment spots than Paradise Falls Villa. This executive home in the stunning Emerald Island resort is your one-stop vacation headquarters. The entire 6 bedroom 5 and a half bathroom villa was thoroughly refurbished in the spring of 2020 down to the smallest detail. New furniture, fresh paint, updated décor, and precision attention to every detail await you. Your every need has been considered as the home is outfitted with loving care. No more searching around for places to charge your devices. You will find charging hubs in virtually every room, sometimes more than one! Just bring your cables and leave those bulky plugs at home. Fresh filtered water from the refrigerator, all the starter amenities to get you on your way in the laundry room, the kitchen, and the bathrooms are provided. Grocery stores are so close it's easy to replenish whatever you need. Speaking of great location, you will be just the second home (out of more than 700!) inside the resort community with driveway views of Emerald Island's famous dolphin fountain and a simple walk across the street to the resort clubhouse which features many of Emerald Island's amenities. You can wave to the friendly 24 hour security personnel from the driveway and find the entrance to the community nature trail directly around the corner. You won't need a car for any of the resort's amenities because you are in the best location in the resort! Right outside the resort you will find access to every restaurant and entertainment spot you can imagine. You are right in the heart of everything. Your luxurious pool and spa is absolutely private with tall hedges on the sides and lush green manicured landscape adorned with stunning tropical plants and Emerald Island's magnificent private conservation directly behind the pool. A large covered lanai offers two outdoor dining sets and a comfortable lounge area with overhead fans for your comfort. Enjoy complete serenity as you listen to the soothing sound of dual waterfalls along the back of the pool or the roaring jets of the attached heated spa (pool and spa heat optional). You could spend your entire vacation out here if the rest of the home's executive features were not so inviting. When the kids and kids-at-heart have had enough pool time, enjoy the fully insulated professional home theater and games room. A 100 inch projection screen with built in theater-quality surround sound and reclining leather theater seats bring the authentic theater experience into the home. Enjoy the Star Wars atmosphere of this premier entertainment room featuring custom and limited edition artwork. A functioning wet bar with granite bar top and leather bar seats await you when refreshment is the name of the game. Additional seating is offered at a neighboring bistro table with the same comfortable, height-adjustable bar seats. When the name of the game is game-time, take your shot on the sturdy arcade-quality air hockey table or the state of the art PlayStation 4 which also plays Blu-ray movies. Speaking of the PS4, you can leave your games at home because the system is loaded with over 100 games of all types, including many of the latest releases. Catch a full assortment of extended cable channels here or throughout the house. There's something for everyone in this entertainment paradise. The kitchen offers high-end modern stainless steel appliances. Some of these include large-capacity refrigerator/freezer with built-in filtered ice and water dispenser, ultra-quiet dishwasher with hidden controls, convection oven with 4 stovetop burners and a warming burner, and a built-in large-capacity microwave oven with sensor cooking. Also featured are high-end kitchen cabinets with stainless steel hardware, a spacious kitchen island and elegant granite countertops. The cabinets are loaded with plenty of dinnerware, flatware, and glassware for all ages and all the conveniences of a well-stocked kitchen. Enjoy the view from the open floor plan family room and kitchen to the pool, and come and go freely to your private pool oasis from any of 3 sets of doors. Your family room features a 70 inch LED flat-screen television and comfortable seating. Relax in any of 3 communal living areas or a quaint seating area on the upstairs landing, all complete with luxury furnishings. It's easy to stay connected with an assortment of built-in charging ports for your devices and free WiFi internet. If you care to pack light, feel free to clean up with the brand new stainless steel top-loading LG washer and dryer installed in 2019. Four of the six bedrooms offer Master Suites with private en suite bathrooms, and the main floor master bedroom offers a mounted 40” flat-screen LED television and French doors that lead to the covered lanai. All bedrooms are outfitted with flat-screen LED televisions with at least 32” screens and extended cable channels. There are three Master Suites with King beds, one Master Suite with a Queen bed, a bright and beautiful bedroom with two twin beds, and a Mickey-Lover's twin over full bunk bed. Will you choose the fresh and bright tiki-style Bedroom upstairs with brand new furniture, or the elegant and serene contemporary styled King Master suite? Maybe the luxury main-floor Master Suite equipped with a private desk for those moments you need to reconnect with the business world will be your choice. Whatever you choose, you will gladly melt into your high-end fully-encased mattress set with luxury sheets at the end of the day and rejuvenate for another day in paradise. “Paradise Falls” welcomes you. \*Please be aware that Emerald Island Resort now require a $20 access card fee per car upon check in. This fee is not charged or passed onto United Vacation Homes or the owner of this home\* ## Property amenities ### Ski - Cross-country skiing nearby ### Pool/Spa - Heated pool - Massage - Private pool ### Internet - Available in the house: Free WiFi ### Parking and transport - Limo/town car service - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Hob - Kitchen island - Microwave - Oven - Refrigerator - Toaster - Water dispenser ### Dining - Breakfast available for a fee - Chef service ### Bedrooms - 6 bedrooms - Bedsheets provided ### Bathroom - 5.5 private bathrooms - Bathtub or shower - Hair dryer - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - DVD player - Games - LED TV with cable/satellite channels - Music library - Stereo - Video game console - Video games ### Outdoor areas - Garden - Lanai ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Housekeeping (on request) - Iron/ironing board - Phone ### Location highlights - Near a hospital - Near a zoo - Near an outlet shopping centre ### Things to do - Arcade/game room - Gym - Heated pool - Optional golf privileges - Water park - Basketball nearby - Birdwatching nearby - Casino nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Ice skating nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Mountain climbing nearby - Parasailing nearby - Rafting nearby - Rock climbing nearby - Sailing nearby - Scuba diving nearby - Sledding nearby - Snorkelling nearby - Spelunking nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water skiing nearby - Water tubing nearby - Whale watching nearby - Wildlife walks nearby - Windsurfing nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Garden - Housekeeping (on request) - Property located in a resort - Water dispenser ## Similar properties ![TV, table football, stereo](https://images.trvl-media.com/lodging/27000000/26650000/26649700/26649687/ff6c8277.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Luxury Villa with Everything Kissimmee - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 439 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=26649687&PinnedHotelID=26649687&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/91000000/90360000/90350600/90350526/6da55a55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VERY CLOSE TO DISNEY! 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The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Luxury 6 BD Star Wars Theatre Great Reviews Property Kissimmee Luxury 6 BD Star Wars Theatre Great Reviews Property Luxury 6 BD Star Wars Theatre Great Reviews Kissimmee Luxury 6 BD Star Wars Theatre Great Reviews Luxury 6 BD Star Wars Theatre Great Reviews Property Kissimmee Luxury 6 BD Star Wars Theatre Great Reviews Property Property Luxury 6 BD, Star Wars Theatre! Great Reviews! Luxury 6 BD Star Wars Theatre Great Reviews Luxury 6 Bedroom Home 5 Minutes Disney Kissimmee Luxury 6 Bedroom Home 5 Minutes Disney Property Luxury 6 BD, Star Wars Theatre! Great Reviews! Luxury 6 BD, Star Wars Theatre! Great Reviews! Kissimmee Luxury 6 BD Star Wars Theatre! Great Reviews! Luxury 6 Bedroom Home - 5 Minutes From Disney Kissimmee Luxury 6 Bedroom Home 5 Minutes Disney House Kissimmee Luxury 6 Bedroom Home 5 Minutes Disney House Luxury 6 BD Star Wars Theatre! Great Reviews! 6 Bedroom 5 Minutes Disney Luxury Home 5 Minutes From Disney Star Wars Theatre! NOW Renting Luxury Home 5 Minutes From Disney Star Wars Theatre! 343113 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.32982%2C-81.62130&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BW3eX5upbAlmH73lV7gj6mHwCO0=) Kissimmee, FL #### What's nearby - Mystic Dunes Golf Club - 3 min drive - 2.3 miles - Island H2O Live! - 4 min drive - 2.4 miles - Disney's Animal Kingdom® Theme Park - 9 min drive - 3.8 miles - ESPN Wide World of Sports Complex - 11 min drive - 5.6 miles - Disney's Hollywood Studios® - 12 min drive - 6.5 miles #### Getting around - Kissimmee Station - 25 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 25 min drive #### Restaurants - ‪Starbucks - ‬7 min drive - ‪Raising Cane's Chicken Fingers - ‬7 min drive - ‪McDonald's - ‬7 min drive - ‪Miller's Ale House - ‬6 min drive - ‪Olive Garden - ‬7 min drive ## Frequently asked questions ### Does Luxury Home - 5 Minutes From Disney - Star Wars Theatre! have a pool? > Yes, this property has a pool. Pool types include heated pools. ### Is Luxury Home - 5 Minutes From Disney - Star Wars Theatre! pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Luxury Home - 5 Minutes From Disney - Star Wars Theatre!? > Check-in begins at 4:00 PM. ### What time is check-out at Luxury Home - 5 Minutes From Disney - Star Wars Theatre!? > Checkout is at 10:00 AM. ### Where is Luxury Home - 5 Minutes From Disney - Star Wars Theatre! located? > This family-friendly Kissimmee holiday home is within 3 mi (5 km) of Island H2O Live! and Walt Disney World® Resort. Bonanza Golf & Gifts and Mystic Dunes Golf Club are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Luxury Home - 5 Minutes From Disney - Star Wars Theatre! Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Location 10 - Excellent 83 8 - Good 12 6 - Okay 3 4 - Poor 1 2 - Terrible 0 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Robert R. 16 Jun 2025 #### 5 \* Family Disney Vacation Our family of 9 were very pleased with our stay at Emerald Island. The property is well maintained. The house was perfect as the house was played out to give us all plenty of space. The kitchen was well supplied with cooking & serving items. The grandkids loved the pool area as the adults enjoyed the covered patio area. This property is very convient to all Disney properties. We highly recommend staying here. ##### Robert R. ### 10/10 Excellent #### Kathryn D. 1 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful We loved this place . We will be back for sure !!it was absolutely beautiful and super clean !! I can’t say enough about it and will recommend it to anyone I know visiting Kissimmee and Orlando! ##### Kathryn D. Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### David W. 20 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The property was lovely, as was the Emerald Isle site. Correspondence with Kieran was very good. When we had a small issue it was resolved immediately. The house is extremely well stocked. The pool was lovely, but we didn't really get to use it because we were too busy. We enjoyed the air hockey in the cinema room, but never managed to work out how to play any films.We would stay here again and would recommend it to any friends. Thank you Kieran! ##### David W. Stayed 7 nights in May 2025 ### 10/10 Excellent #### Dave O. 19 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Disney Family Vacation w Adult Kids This property was fantastic! Large bedrooms. Separate dining and sitting area, Family room sectional with TV and the garage is converted movie room. Plenty of seating on covered patio. Pool and hottub worked great. Small issue with storms tripping the pool filter, but property management was fantastic all week and had someone out right away. Proximity to stores, restaurants was helpful. And less than 20minutes to each park!! Would highly recommend. ##### Dave O. Stayed 6 nights in May 2025 ### 10/10 Excellent #### Dawn B. 17 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Property! This home was a nice reprieve from the park attractions. It is in a very well-kept and quiet development. The house was very clean, organized and spacious and there were so many places to sit and relax. The kitchen is extremely well-stocked we were able to prepare meals easily. We really enjoyed the hot tub and relaxing by the pool. The property management was excellent and any question I sent was immediately answered no matter what day or time. This was extremely appreciated. Renting this home was a wonderful experience! ##### Dawn B. Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Shane L. 14 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Awesome place ##### Shane L. Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Cassie H. 29 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent stat We stayed with 10 adults and 2 kids. The property was excellent. Each family had their own space and plenty of room for us to gather as well. We enjoyed the nature trail and a round of put put golf ##### Cassie H. Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Arthur B. 28 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place to stay Stunning home great location kitchen is tight with the large table and high top chairs. Everything that was provided by host was top notch all of group of us were very pleased. Thank you very much. ##### Arthur B. Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### David L. 26 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Place My family and I stayed for a week in June 2024 and the place was beautiful. The house, the community, everything about it was amazing. Everyone had a great time while staying at the house. ##### David L. Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### jacque h., Taylor Ridge,Illinois 19 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Florida trip. Great place for family get together. Spring break trip with family ##### jacque h. Stayed 9 nights in Mar 2023 ### 10/10 Excellent #### ERIC M. 17 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent rental The house was wonderful and very clean. We all had plenty of room. Kitchen was well stocked. Beds were very comfortable. Excellent communication with the property manager both before and during the stay. Thank you for an excellent week. ##### ERIC M. Stayed 10 nights in Sep 2024 ### 10/10 Excellent #### Pete K. 22 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place Everything was as described and wonderful. ##### Pete K. Stayed 6 nights in Jun 2023 ### 10/10 Excellent #### Miranda K. 12 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome trip even during a hurricane! The home was wonderful & overall communication was great with the property management! Hurricane Milton caused some hiccups and there was good communication about that as well as letting us know we could extend our stay, if necessary (which we did)! Our family just kept saying they would definitely come back to this home! ##### Miranda K. Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Constance P. 28 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Christmas Vacation This home is located in a beautiful gated community of like homes. Six adults stayed at this home 12 days during Christmas holidays. It was charmingly decorated with Disney theme accents. We had no children in our group, but it is perfect for families with children as well as adults. Everything you could possibly need to cook and serve a big holiday dinner was available in the spacious kitchen. The only issue we had was with the hot tub jets not working, but the host was responsive when we contacted him about it. It is only minutes to Disney, Universal and many other attractions. I would consider it again, and I would recommend it to other groups of up to 12. ##### Constance P. Stayed 12 nights in Dec 2024 ### 10/10 Excellent #### Karen M. 17 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Disney/Universal Trip House was great. Loved the pool. Lots of space! ##### Karen M. Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### Rhoda S. 30 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Paradise Home We loved this house!! Wonderful experience, we utilized the entire house with our party of 6. We will definitely stay here again! We had some sewer gas smell in the house the third day that was pretty awful but seemed to resolve itself over time. That’s the only negative thing. ##### Rhoda S. Stayed 6 nights in Jun 2023 ### 6/10 Okay #### Fabiola E. 16 Feb 2018 #### Nice house The house was nice but we had issues with pool temperature and non working spa that were not resolved for days, it was big let down for us. ##### Fabiola E. Stayed 5 nights in Nov 2017 ### 10/10 Excellent #### Britney Y., Harleyville 4 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Orlando summer stay We stayed at this property for 5 days. The house was clean and just about every essential was available. This property was close to everything. We have 5 children from 7-15. There was enough space for everyone including their own personal bathrooms. We were 20-30 mins away from all attractions. And the property itself is near plenty of restaurants as well as retail and grocery stores. I’ll definitely be staying again! ##### Britney Y. Stayed 4 nights in May 2023 ### 8/10 Good #### Sharon G. 18 Dec 2023 Liked: Cleanliness, location, listing accuracy #### Great Home for Family Vacation The home is in a good location, near many restaurants and shops and only a short ride to Disney Parks and a bit longer to Universal although drive times can be longer with the traffic. Everything was clean and we were able to check-in early. There was some confusion about what was needed to receive the access code, so make sure you sign the contract, send a picture of your diver license and have a credit card of file before you go. I had to deal with that the day before we left and it was a bit stressful. Other than that, the house was great - had everything you need. Note that you do need to ay $20 per car at the clubhouse when you arrive to get your pass to get in and out of the gates. ##### Sharon G. Stayed 7 nights in Dec 2023 ### 8/10 Good #### Amy B. 25 Apr 2019 #### Beautiful Home This home was as beautiful as the photos. In did not lack for any household comfort or amenity. We did not request pool heat during our stay because New Yorkers don't need a heated pool in Florida at the end of summer. Unfortunately, because we didn't request heat, the pool was neither chemically treated for algae nor filtered through the pump. We couldn't swim at all because the water turned green during our stay. ##### Amy B. Stayed 6 nights in Aug 2018 ### 4/10 Poor #### Anthony A. 25 Jan 2023 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### Get Trip Insurance The management company is tough to deal with. You'll never actually speak to Kieran O'Brian who is listed as the manager. You will get stuck talking to some secretary. The star wars room is a converted garage, its hot and humid, and very dingy. In the event of a hurricane they will not refund you the remainder of your stay if you choose to leave for safety reasons. Get trip insurance. ##### Anthony A. Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Lyn K., Austin, TX 9 Jan 2023 Liked: Cleanliness, check-in, location, listing accuracy #### Fantastic property Great location that's just a fifteen-to-twenty minute drive to the various Disney entrances. The community is gated with 24 hour security. One master suite down, all other rooms second floor. Game/theater room is great with large movie screen, graduated theater seating, DVD/gaming capabilities, air hockey, wet bar. The home has 4 king and queen en-suites upstairs plus two kid-friendly rooms (one w/2 twins and the other w/bunks) that share a bathroom. Good laundry room, extra fans, bathroom toiletries, and basic starter packs for cleaning, laundry, and kitchen provided. Everything was very clean and comfortable; the kitchen is full of all kinds of dishes and cooking tools with a great fridge. Publix and Target nearby for everything else you need. Three notes that impacted our stay: 1. Every car parked on property must stop at the office when first checking in to get a key card for the gate, and the cost is $20 per car (reusable if you stay on property again.); 2. We paid for pool heat, but after arriving we learned that it doesn't actually work if the outside temperature is colder than about 65 degrees. Also, hot tub and pool heat are on a one-hour timer, so the heat isn't consistent (in other words, you can't just come home from the parks and hop into an already warm pool or hot tub); 3. We had a few issues that needed addressing (pool heat not working, WiFi went out at one point, and electricity to the entire neighborhood and surrounding area went out -- it was electric company's fault), but property management did not respond to any phone calls and only communicated by email, which wasn't very helpful when you needed to actually speak to someone. Otherwise, we had a great stay and really enjoyed the home. ##### Lyn K. Stayed 9 nights in Dec 2022 ### 6/10 Okay #### Christina B. 12 Feb 2021 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Beautiful House, Great Location, Subpar Management Communication This trip was our 3rd time staying within the Emerald Island Resort and 1st time at this house. We come back to Emerald Island Resort year after year because of the proximity to Disney and the features and safety provided by the resort. The house was ready when we arrived a little early at 2pm. House was spotless and was beautifully decorated, well-appointed and maintained. The kitchen had any and all appliances/utensils/etc. that any family would need. We did run into an issue with the pool and hot tub heating that we purchased, as well as communication with the management company. I notified them almost immediately upon our arrival of the pool/spa being frigid (even for us Northerners!) and several times thereafter over the next coming days. After several calls and texts initiated on my end, I was finally notified that there was an issue with the heating system within the hot tub. I was told I would see a refund for the portion paid, I again had to request and follow up on this several times. We checked out on 1/29 and today 2/11 I was refunded. Additionally, the A/C is set with a low limit of 72 - during our stay it did get into the mid 80's and the upstairs bedrooms (specifically my toddler's) were very warm. Our baby monitor showed a temp of 80 degrees even overnight. We did tell the management of this and they said someone came out to check. We had no further issues, the weather did cool off as well. Communication with management was one sided on our end as calls were not returned (I did get a text from them informing me that a tech would be out for the pool and A/C) and you can not get in touch with someone after hours or weekends unless having an emergency. Overall, this was an enjoyable stay and a beautiful house. It was nice to enjoy time with my family and escape everyday life for a short time. We loved the pool area once it was warm enough to enjoy, the foliage outside of the enclosure is gorgeous. I am disappointed in the lack of communication with management. Would I stay at this house again? I would say No specifically due to communication issues, which is disappointing as it was the nicest house we have stayed in at Emerald Island Resort. Communication goes a long way in making a vacation stress-free and enjoyable. ##### Christina B. Stayed 7 nights in Jan 2021 ### 10/10 Excellent #### Lisa M. 5 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Place was beautiful!clean spacious and perfect ##### Lisa M. Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Brad E. 18 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Brad E. 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