2/5 Poor
Gabriel
Travelled with partner
15 May 2022
Disliked: Cleanliness, property conditions & facilities
Honestly, I didn’t have a good experience with this hotel. Mostly the building look old within the facilities, there were couple paper signs showing that there was a water maintenance and some of the staff were passive-aggressive. Also, our room that we stay on for two nights wasn't even properly clean. For instance, the bed sheet cover had hair from somebody else, they didn’t even change the toilet paper to new ones, there was urine stains around the toilet, the toilet wasn’t even properly working (It wouldn’t flush correctly), the ceiling had yellow marks and there was even cracks. It’s very sad to know that this hotel missed out on so much potential as it looks so nice and fancy from an outside perspective, but as soonest you go inside everything comes down hill. Please stay away from this hotel as is just to dirty to care for the inside and it’s expensive with the hotel fees. There are way better hotels around Orlando that has far more better environment, cleanliness, and convenient for the customer.
Stayed 2 nights in May 2022