Get an overview of this hotelFamily-friendly Orlando hotel in Sand Lake, near I-Drive 360

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Expedia Local Expert Concierge

Popular property highlights

Free WiFi
Outdoor pool
24-hour business centre
Laundry facilities
Smoke-free property

Location

This family-friendly Orlando hotel is located in the entertainment district, within 2 mi (3 km) of I-Drive 360, Pointe Orlando and Orange County Convention Center. Universal’s Islands of Adventure™ and Orlando International Premium Outlets are also within 3 mi (5 km).

Hotel features

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a 24-hour business centre are on-site.

Room amenities

All 400 properties offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts such as pillowtop beds and premium bedding. Other amenities available to guests include 24-hour room service, microwaves and coffee/tea makers.

Crowne Plaza Orlando Universal

Hotel Amenities

Hotel Amenities

Crowne Plaza Orlando Universal features an outdoor pool and a 24-hour fitness centre. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and A poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of A 24-hr business centre and meeting rooms. 5 meeting rooms are available. This family-friendly hotel also offers spa services, tour or ticket assistance and an arcade/games room. On-site parking is available (surcharge).

Crowne Plaza Orlando Universal is a smoke-free property.

  • Free theme park shuttle 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Local Expert Concierge 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 5 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Pool sun loungers 
  • Free wired Internet 
  • Valet parking (surcharge) 
  • Outdoor pool heated 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Number of meeting rooms - 5 
  • Spa services on site 
  • Luggage storage 
  • Long-term parking (surcharge) 
  • RV, bus, truck parking (surcharge) 
  • Number of restaurants - 2 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 400 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Number of floors - 15 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Theme park shuttle (complimentary)  
  • Laundry facilities  
  • Arcade/game room  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge), Self parking (surcharge), Valet parking (surcharge), RV, bus, truck parking (surcharge)

Room Amenities

  • Free toiletries 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Iron/ironing board 
  • In-room safe 
  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Microwave 
  • Private bathroom 
  • Shower/tub combination 
  • Hair dryer 
  • Desk 
  • Digital TV service 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Pillowtop mattress 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Elements Bar and Grille – Overlooking the pool, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Aqua Pool Bar – This poolside bar specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 
  • Skydiving nearby 

Expedia Local Expert

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 21

Special check-in instructions:

This property accepts cash payment only upon check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
This property will place an authorization for the total amount of your stay at the time of booking. The authorization may take up to 10 days after departure to be released. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD50.00 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: USD17 for adults and USD0.00 for children (approximately)
  • Self-parking fee: USD16 per day (in/out privileges)
  • Valet parking fee: USD23 per night (in/out privileges)
  • Rollaway bed fee: USD20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Orlando Universal Hotel
  • Crowne Plaza Universal Hotel
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crown Plaza Orlando

We should mention

Up to 2 children aged 17 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period starting from day of first use.

Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Offer subject to availability. Full details at check-in. Other restrictions may apply.

25% Off Shows in Orlando

Book a stay now - January 31, 2018 for travel during the same period and receive 25% off the purchase of show tickets.

Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.

20% Off Excursions through Florida Dolphin Tours in Orlando

Book a stay now-June 30, 2018, in any room or rate category for travel now-July 31, 2018, and receive 20% off the price of excursions through Florida Dolphin Tours in Orlando.

Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Excursions must be purchased by June 30, 2018, for redemption by July 31, 2018. A maximum of 2 tickets per excursion may be purchased using this offer. Offer is only valid for excursions through Florida Dolphin Tours in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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