Title: 5BD/5BA Gorgeous Home w/ pool close to Disney Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # 5BD/5BA Gorgeous Home w/ pool close to Disney Holiday home in Kissimmee with private pool and kitchen ## Photo gallery for 5BD/5BA Gorgeous Home w/ pool close to Disney ![Pool - 5BD/5BA Gorgeous Home w/ pool close to Disney (Kissimmee)](https://images.trvl-media.com/lodging/66000000/65720000/65715400/65715373/20805bb5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining - 5BD/5BA Gorgeous Home w/ pool close to Disney (Kissimmee)](https://images.trvl-media.com/lodging/66000000/65720000/65715400/65715373/bafd7b5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - 5BD/5BA Gorgeous Home w/ pool close to Disney (Kissimmee)](https://images.trvl-media.com/lodging/66000000/65720000/65715400/65715373/300361c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV - 5BD/5BA Gorgeous Home w/ pool close to Disney (Kissimmee)](https://images.trvl-media.com/lodging/66000000/65720000/65715400/65715373/2cbbf622.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - 5BD/5BA Gorgeous Home w/ pool close to Disney (Kissimmee)](https://images.trvl-media.com/lodging/66000000/65720000/65715400/65715373/w1920h1279x0y1-8a1d70db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to a luxurious vacation home at Storey Lake, designed for an unforgettable family getaway. With a private pool and proximity to Disney World, shops, and restaurants, this 5-bedroom haven offers the perfect blend of relaxation and excitement. Enjoy high-speed internet access throughout the property. ## Reviews 9.8 Exceptional ### Entire home 5 bedrooms5 bathroomsSleeps 103014 sq ft ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning £384 includes taxes & fees 17 Jan - 18 Jan ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### 5BD/5BA Gorgeous Home w/ pool close to Disney This 5 bedrooms and 5 bathroom home with a private pool, located at Storey Lake Is the perfect vacation property to enjoy and relax with family and friends. Located near Disney World, shops, outlets, major parks, and restaurants, this amazing property was designed for your best family vacation experience. You'll love every inch of this welcoming and stylish home. ★ GETTING AROUND ★ Distances from Orlandos' main destinations: • Disney Parks: 5-10 min • Universal Studios: 20-25min • Sea World: 10-15 min • ESPN Wide World of Sports: 12-15 min • Vineland Premium Outlets: 13-15 min • Lake Buena Vista Factory Stores 5-7 min • Convention Center: 15- 20 min • Gaylord Palms Resort & Convention Center 8-10 min ★ THE COMMUNITY ★ Storey Lake is the perfect setting for your family’s story. From incredible resort-style comforts to convenient access to nearby shopping, dining, and entertainment. Storey Lake’s amenities make it a distinguished community. • Community Name: The Terrace Condominiums at Storey Lake • Entrance to the complex is secured by a guard. ★ THE HIDEAWAY CLUB ★ The clubhouse offers: • Resort pool • Lazy river • Hot tub • Kid's splash pad • Water slides • Fitness center • Half basketball court • Sand volleyball court • Tiki bar • Ice cream shop • Kayaking and mini-golf are available for an extra charge. • Check-in time is 4:00 pm • Check-out time is 10:00 am \*\*\*AMENITIES\*\*\* The unit offers: • Fully equipped kitchen • Free high-speed internet access (WiFi) • Living room cable tv • Linens • Towels (2 sets per guest) • Makeup removal towel \*Please check the amenities tab for all the amenities provided ★ POOL INFO ★ • The pool heat is NOT included in your stay • Pool heat fee: $35 per day (taxes not included) • Pool heat is only available for the entire stay and must be requested with a 3-• day advance notice • Note: It takes 24 hours for the water to be heated • It is necessary for you to make sure of your children’s safety which includes supervision at all times and staying in the assigned areas around the vacation home. ★ Starter Kit ★ We offer a starter kit as a courtesy: • 2 Toilet paper per bathroom • 1 Small shampoo per bathroom • 1 Soap per bathroom • 1 Hand soap per bathroom • 2 Trash bags • 1 Dish soap • 1 Sponge • 2 Dishwasher pod • 1 Paper towel • Coffee powder • Coffee filter • Salt • Pepper • 1 Laundry detergent \* The quantity above is provided only for your first day of stay. Please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay. • Barbecue grill is not provided • Smoking is not allowed ## Property amenities ### Pool/Spa - Communal pool - Private pool ### Internet - Available in the house: Free WiFi ### Parking and transport - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Kitchen island - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 5 bedrooms - Bedsheets provided ### Bathroom - 5 bathrooms - Hair dryer - Shampoo - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Smart TV ### Outdoor areas - Barbecue grill - Fenced yard ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Things to do - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Property located in a resort - Unit size: 3,014 square feet ## Similar properties ![4 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119500000/119497000/119496924/dac25333.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW Avatar Inside Out Pool & StoreyLake Resort Kissimmee - Pool - Washing machine - Dryer - Pet-friendly 10 Exceptional 1 review £425 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=119496924&PinnedHotelID=119496924&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/50000000/49090000/49086000/49085938/w915h681x0y0-b7225fbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleeps 14! 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Orlando - Pool - Kitchen - Washing machine - Dryer 9.6 Exceptional 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=64395383&PinnedHotelID=64395383&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property ### Property is also known as Vrbo Property 5bd 5ba Gorgeous W Pool Disney 5BD/5BA Gorgeous Home w/ pool close to Disney Kissimmee 63 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.33837%2C-81.47148&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eyShvXKCcmHpT4vUxG6JMYhxTPM=) Kissimmee, FL #### What's nearby - Shingle Creek Regional Park \- 7 min walk \- 0.4 miles - Congo River Golf \- 16 min walk \- 0.9 miles - Capone's Dinner Show \- 2 min drive \- 1.1 miles - Kissimmee Go-Karts \- 3 min drive \- 1.3 miles - Lake Buena Vista Factory Stores \- 4 min drive \- 1.9 miles #### Getting around - Poinciana Station - 11 min drive - Kissimmee Station - 14 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 11 min drive #### Restaurants - ‪Wawa - ‬3 min drive - ‪First Watch - ‬3 min drive - ‪Taco Bell - ‬15 min walk - ‪Panda Express - ‬17 min walk - ‪Miller's Ale House - ‬3 min drive ## Frequently asked questions ### Does 5BD/5BA Gorgeous Home w/ pool close to Disney have a pool? ### How much does it cost to stay at 5BD/5BA Gorgeous Home w/ pool close to Disney? ### Is 5BD/5BA Gorgeous Home w/ pool close to Disney pet-friendly? ### How much is parking at 5BD/5BA Gorgeous Home w/ pool close to Disney? ### What time is check-in at 5BD/5BA Gorgeous Home w/ pool close to Disney? ### What time is check-out at 5BD/5BA Gorgeous Home w/ pool close to Disney? ### Where is 5BD/5BA Gorgeous Home w/ pool close to Disney located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 5BD/5BA Gorgeous Home w/ pool close to Disney Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 32 8 - Good 4 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10 Cleanliness ### 10 Location ## Reviews ### 8/10 Good #### Lisa H. 30 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful property, great location. Amazing stay, beautiful property, excellent location. Waterpark on-site is a great added bonus. 2 requests - an instruction booklet to help guests work air con, oven etc would have been helpful. A luggage storage area for guests who have to check out but have late flights etc. This would be a really useful addition. Overall though, we would happily return. ##### Lisa H. Stayed 14 nights in Jul 2025 ### 10/10 Excellent #### Barbara B. 2 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great home for our family Disney trip! House was neat, clean, well stocked kitchen. Short distance to parks. ##### Barbara B. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Christina C. 24 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice, clean property The home was beautiful as advertised. And access to the resort pool/water park was wonderful & just steps away! We enjoyed our stay!! ##### Christina C. Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Christine L. 28 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Exceeded expectations! The house was perfect for our stay! Very clean, great communication with management, short walk to Clubhouse and private pool was a huge hit with kids! Would definitely stay again! Thank you! ##### Christine L. Stayed 6 nights in Apr 2025 ### 8/10 Good #### Erica H. 26 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Close to Disney! We enjoyed that we were literally only 10 minutes from Disney. The check in process was easy, and the communication was great. ##### Erica H. Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Mark 23 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great House and location Great place with lots of room. Would be perfect for families with kids too. It was close to Disney and shopping. ##### Mark Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Mary B. 19 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Slice of paradise We could not have asked for more from this stay. Clear communication, easy check in, beautiful location, fabulous amenities and perfect setup. We had four adults and four kids ages 6-11 and the space was perfect. ##### Mary B. Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Trevor R. 12 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay We had a great time! Comfortable, clean, inviting, and spacious. ##### Trevor R. Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Michael B. 25 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful! Great place! Couldn't be happier w/ our stay. A+++ ##### Michael B. Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Robin G. 11 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful and relaxing home This property did not disappoint! The house was roomy, decorated nicely, and very comfortable. All of the furniture was comfortable and on the newer side. Our family of 8 had plenty of room to stretch out. The air hockey table was a big hit with the kids. Being very close to the water slides and park made it easy to walk over and use whenever we wanted. This is the only property we’ve rented where the pictures were spot on. ##### Robin G. Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Brenda D. 16 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location, updated furnishings- great layout Overall easy, great house, will be back next year! ##### Brenda D. Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Charles M. 18 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location in neighborhood We spent the weekend for a family reunion, the house just felt so clean the minute you walk in. The pool was very inviting and all the bedrooms we comfortable. The kitchen is fully stocked making meal easy. ##### Charles M. Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Andrew O. 29 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spring break 2024 Excellent location, very clean and well maintained property. Nicely furnished. Probably the best property we’ve stayed at while renting a home! ##### Andrew O. Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Frank C. 21 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Stay Orlando This home was as advertised. Great location nearby all Orlando attractions. House was clean, spacious with well equipped kitchen. Wonderful pool and spa. Clubhouse amenities for this community over the top. Large pool, water slide, lazy river and tiki-bar. Highly recommend and expect that we will return in the future. ##### Frank C. Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Betsy M. 29 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Disney / Vacation Get-Away We (4 couples + 2 young children) wanted a place close to Disney, but also offering pool and other amenities when we weren't at Disney...and this was the perfect home! Plenty of bedrooms with baths, pool / spa, and right across the street from the Hideaway Club with it's own pools, lazy river, mini-golf, gym, etc...outstanding!! We couldn't have picked a better home for what we were looking for. Thanks so much for allowing us to be your guests. ##### Betsy M. Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Sarah D. 16 Aug 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### We enjoyed our stay and look forward to visiting again There were a couple minor issues at the house when we arrived, but the property manager was very responsive and quick to take care of. We would absolutely stay there again! ##### Sarah D. Stayed 10 nights in Aug 2021 ### 10/10 Excellent #### Michael H. 6 Sept 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome Great home. ##### Michael H. Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Travis S. 11 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Vacation Rental The house was perfect for our family! We were in town for a volleyball tournament and were able to save money by cooking in the house. Everything we needed was there and more. The pool is an added bonus to take a quick splash after a long day out. As well the clubhouse pool and tiki bar is just across the street. The gym has quite a few things to lift and get cardio. I will be staying there again next year! ##### Travis S. Stayed 6 nights in Jun 2023 ### 8/10 Good #### Jessica E. 1 Jun 2025 Liked: Communication, location, listing accuracy #### Pretty good The location of the property was amazing. I think that it being so close to the entrance and it was right across the walk from the pool was the biggest plus for my family. It was super spacious and for the most part clean. The shower curtains in some of the showers were not the cleanest and two of our blankets had stains on them. There was also some fake eyelashes and makeup left from the last house guest left under the table and it wasn’t swept in some places. Also, we couldn’t use the hot tub. We did not know we had to let someone know ahead of time that we wanted to use it and it was a 30 a day extra charge. I’m sure it said that somewhere. Lastly, the picture of the upstairs game console was not there for our stay which my kids were looking forward to. The beds were pretty comfortable and the layout of the home was great for us so it wasn’t horrible just some housekeeping issues I didn’t know about before booking reason for the 4 stars and not 5. ##### Jessica E. Stayed 4 nights in May 2025 ### 10/10 Excellent #### kathleen J., Lancaster 26 Jan 2024 Liked: Cleanliness, check-in, location #### Great Place to Relax My family needed a convenient place to retire to at the end of a long day of Flag Football at the ESPN center. We were well served here in this home. It was very clean and nicely decorated. We did not use the pool in the very chilly weather. The back bedrooms had some noise outside from late evening socializers and the hot water was not very hot and abundant but these were the only minor issues. ##### kathleen J. Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Lonnie D. 15 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful house, "resort" amenities need to be made more clear up front Kids and I loved the house. Immaculate, comfortable, well decorated, plenty of space, and pretty much perfectly situated between most of Orlando's things to do. Management of the "resort" itself do not seem to want Vrbo renters around. My teenage sons, who are respectful and clean cut, just wanted to lounge by the resort pool with the water slides and whatnot. Were told rather aggressively that it is for actual residents only. They were not allowed to use any resort amenities, I think just the pool was $20 per kid. The resort pool, slides, river etc are fine but no nicer than our local YMCA so we did not go for paying for the privilege. Was just a surprise that took some of the luster off an otherwise great vacation rental. ##### Lonnie D. Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Joel C., Torrance, CA 26 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic Retreat for the Whole Family! There is just nothing like this in the area that can accommodate so many people in such a beautiful, private space. As a party of 9, traveling with our children and their grandparents from this exceedingly well appointed home to Disney World was fantastically easy and smooth with Osceola Parkway just to the north (there are no tolls between Storey Lake and Disney on this expressway) zipping us in a straight shot to parks in less time then it would take waiting for a bus at an on property resort which we have found can take up to 30 minutes on average from the start of standing in line to the final destination. The Hideaway Club two doors down from us was an awesome resort pool complex for our arrival and rest days, and the spa/pool at the house (which we paid extra to have heated) was wonderfully relaxing every day upon returning from the parks! I would and will recommend Storey Lake and this location especially to anyone and everyone I know that is traveling in a larger group and wants to be able to relax together. ##### Joel C. Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Amie M. 25 Jul 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 7 night stay Property was amazing. Only complaint was the association needs to consider building another clubhouse/pool as the prop throws. We stayed here in 2018 and the main pool was busy. This stay we had to leave because of the capacity and cleanliness of the pool. The bar was also incredibly busy. The line was about 20-30 minutes long at any given time. There could be improvements made over there for sure. The townhouse was gorgeous and was explained perfectly in the listing. It was clean and provided much room to spread out. We will definitely be back (skipping Disney) After all the money spent, my family decided we are not Disney people. We are looking forward to Seaworld our next Orlando trip. ##### Amie M. Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Cheryl R. 13 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Absolutely awesome place Before I start, let me say that if you have a toddler, this may be a difficult house for you as it does have a lot of small decor items that will need to be moved. We just put everything up and convinced the 2 yo that the closet in the living room was his own special room that adults weren’t allowed in unless he let them. Other than that one caveat, this house was AMAZING for what we needed it for. We had a death in the family and wanted to gather to heal. The home had everything we needed and we rarely left the house. Our adult daughter took the 2yo to Disney and said it was an easy drive. The water park is literally past the house next door and across the street. Anything that we needed to ask about was texted back within a few hours. In fact, if there was anything they could do better, it would be having a text number for issues (I went through VRBO) so it could be a quicker turn around time. BUT that isn’t a big enough deal to slow down my recommending of this house. It was amazing and worked well for our group. We are talking about making this a yearly gathering of the women in the family we loved it so much. ##### Cheryl R. Stayed 6 nights in Apr 2024 ### 8/10 Good #### Rebecca L., KNOXVILLE 10 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 4.5\* - Clean, Open Floor Plan, Well Maintained, Great Location Property more affordable compared to other 5BR, but less amenities (i.e. smaller pool, no game room or theater room). Pool was inoperable; arcade & air hockey table shown in listing photos were not in the rental. If those aren’t critical to your stay, then I highly recommend this property especially at non-peak rates based on the cleanliness, spacious floorplan, Sq. footage & 5BR, comfortable beds, prime location & proximity to clubhouse, and timely responses from Glasstone property mgmt. Pros -Quick replies from Glasstone via VRBO chat; keyless entry, check-in instructions sent ahead via app -Unit was VERY clean, well maintained, nicely decorated without being overly decorated -Kitchen abundantly stocked, starter kits provided; useful info sheet displayed in unit -Floorplan – Open w/ lots of comfortable seating. Bedrooms at corners of house helps limit noise & comfortable beds. We planned for 2 families but last minute only had 1 so way more space than needed for 4 but would’ve been cozy with 9 people -Clubhouse – Unit near front gate & across the street from heated community pool; waterslide & lazy river not heated; some traffic noise to proximity of freeway/main roads but not so loud that it disturbed sleep. -Mobile signal was spotty but the WIFI was very strong -VRBO Listing Accuracy- the information in listing and pictures accurately represent the property, with exceptions and clarifications as noted in areas of improvement Areas for Improvement -Upstairs tv bonus area – photos are accurate for room size but not amenities. Photos 5 & 22 show arcade game & air hockey table, neither are there; photos need to be replaced. -Pool Heat Not Working - Issues & unavoidable circumstances happen. The disappointment was Glasstone seemed to know. We had to raise the issue rather than other way around. They refunded pool heat fee. -Pool Heat Info in listing – Info provided after booking should be in listing as full disclosure. The whirlpool has jets but it is NOT a hot tub; maximum heating when working and paid for is 85 degrees. -Upstairs master bathroom, hot water worked in the dual sinks but not the shower or garden tub; didn’t affect us as there but it should be looked at. -Billing – carefully check email confirmation. Verify estimated charges equal 2 payments to vrbo & Glasstone. There was a billing glitch. Glasstone was responsive & pleasant to deal with, but the issue took multiple texts & phone calls to resolve. ##### Rebecca L. 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