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Reviews of SpringHill Suites by Marriott Orlando at SeaWorld

3 out of 5
SpringHill Suites by Marriott Orlando at SeaWorld
10801 International Dr, Orlando, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1020 reviews" "
Rating 8 - Good. 228 out of 1020 reviews" "
Rating 6 - Okay. 90 out of 1020 reviews" "
Rating 4 - Poor. 46 out of 1020 reviews" "
Rating 2 - Terrible. 41 out of 1020 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was on 03/14 as was our transaction date. The transaction was not posted until 05/01. 44 days to pay for a hotel stay. They said this is normal. It shouldn’t take this long to pay for a room. Poorly run hotel, I’ve been booking hotels since the 90’s lol. This place is a joke it’s 2024. 44 days?? I don’t leave reviews ever but for a business to operate like this, is a major inconvenience.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024

10/10 Excellent

Karly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of restaurants in walkable distances and SeaWorld is a 5 minute drive
Stayed 1 night in Apr 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Bunharn

Stayed 3 nights in Apr 2024

6/10 Okay

lazaro

Travelled with family and small children
Disliked: Amenities
Honestly the best way to describe this hotel is that looks can be deceiving.
Stayed 1 night in Apr 2024

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

4/10 Poor

victoria

Travelled with group
Young unsupervised kids next door, ran up and down hallways all night. Kids started a fire in room which caused our room to become filled with smoke. Condition was unbearable and had to be moved at 2 am with all of our belongings. It was unsafe and I feel staff down played situation! Will not stay at this SPRINGHILL anymore when I’m in town.
Stayed 1 night in Apr 2024

6/10 Okay

Farah

Travelled with family
Liked: Staff & service, amenities
We stayed for 1 week. The staff was very friendly and helpful. The rooms were spacious, could do with updates on the wallpaper,furniture. There is one thing we didn't enjoy was the breakfast- yes it was free! But the same thing everyday, scrambled eggs.After 7 days one can get very bored of the same breakfast.We appreciated the shuttle service to seaworld. A few areas of improvement, would be to upgrade the furniture pieces in the rooms, breakfast can be better, with more variety in eggs, add boiled eggs as well, complimentary all day tea,coffee,chocolate milk...little changes go a long way.
Stayed 7 nights in Apr 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. You can walk to a few different restaurants. Sea World is basically across the street; you can see the roller coasters from some of the rooms and from the pool. Pool is very kid-friendly, with a big shallow area and a splash zone feature. Hot tub is very clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

RAIDS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the attention from all the employees was excellent, in addition to the amenities, the employees also made us forget that we were in a hotel, but rather they made us feel that we were at home. It was an excellent weekend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Derrell A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It...
Stayed 3 nights in Jan 2024

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
Great place to stay in Orlando.
Stayed 1 night in Apr 2024

2/10 Terrible

Jacqueline

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would give it zero stars if I could. I have never left a hotel room after checking out. It was filthy. They were nice enough to give me a different room. In the new room there was hair in the bathtub, on the toilet and every pillow. There was a dried blood stain on the sheets. Then they never checked me out making it look like I was there the whole time. I will never stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very close to everything highly recommend.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shanleigh

Liked: Property conditions & facilities
Location was really convenient to access the parks in the are. The shuttle was a nice bonus!
Stayed 4 nights in Apr 2024

4/10 Poor

Darian

Stayed 4 nights in Mar 2024

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place that is so close to Sea Workd
Stayed 1 night in Apr 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than accommodating and the store was fully stocked with what we needed. The pool bar and staff were great. The buffet had a good variety except could have bacon on menu more on weekends. The heating system on pool was out, would be nice if they would have that on website when booking that it was out because the pool was very cold. All and all we will be back! Loved our short stay.

8/10 Good

Maria Mihaela

Travelled with family
Liked: Amenities, property conditions & facilities
It was ok.
Stayed 2 nights in Apr 2024

2/10 Terrible

TIEN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The frond desk agent was rude, she wearing mask and acting like we brought the virus in the hotel, very unprofessional and bad attitude when we was asking for help with questions. Avoid this hotel at all cost.

6/10 Okay

Lisa, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like was my room was 1101 which was right beside the loud outside door. Ets just say, I didn’t get any sleep.
Stayed 1 night in Mar 2024

6/10 Okay

Arienne

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities
Everything was perfect👌
Stayed 4 nights in Mar 2024

10/10 Excellent

Avaley

Liked: Cleanliness, property conditions & facilities
Soacious
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place all the way around 5 stars !!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were put up in a handicap room so our shower/sink were a separate room from our toilet/sink which was nice. Room was huge. We didn’t find a hair dryer in our room. Had to pay extra to park on site. Breakfast was excellent. Huge variety. Go early for breakfast because it gets very busy in the dining room.
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back, love the place.. just one thing need more full body mirrors!!
Stayed 3 nights in Mar 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff are amazing. Suggestions: have a safe in the rooms so travellers can secure their passports..money etc. Second suggestion: other springhill suites have a hook on the wall at the entrance of the room...same wall the door hits when its open...which is great to hang coat/purse. Can you also install in your rooms? Loved the property. Loved the convenience..breakfast was good..the staff were absolutely amazing in every way. Probably the best trained staff in customer service that I have ever encounteted and they are just genuinely nice people on top of that. Thanks for makung our stay so great!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
test
Stayed 3 nights in Dec 2023

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Close to SeaWorld parks.
Stayed 1 night in Feb 2024

10/10 Excellent

joanne

Travelled with family
Lovely place
Stayed 7 nights in Feb 2024

10/10 Excellent

Mohamed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The pool should be heated , we were not able to swim as the water was very cold !!
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Feb 2024

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Rosemarie, Palm Bay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs repair
Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best part! Super delicious and worth the price of the stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones bastante amplias. Área de la piscina muy confortable y limpia. Personal muy atento.
Stayed 4 nights in Feb 2024

4/10 Poor

Shonta

Travelled with family and small children
Disliked: Cleanliness
I like the convenience of the hotel next to Sea World. However, the room did not have a pleasant smell and the bed had loose hairs in it. The brown couch had white stains all over it. I always pull the covers back and spray everything with Lysol or a different sanitizing spray. I only stayed one night. Never again.
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Stayed 3 nights in Feb 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean as well as the room are beautiful and clean. Quiet rooms, lovely desk staff, well lit parking lot and great area to stay. The only complaint is the terrible pillows they have, other than that, it was wonderful and we will be back.
Stayed 1 night in Feb 2024

8/10 Good

S.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024