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"Large, lovely rooms in a beautiful hotel. The parking was a bit tricky to navigate but we managed. We loved that the location was walkable to the old city but in a more park-like setting and easy to get to by car. Our only complaint was the noise. There was a lot of construction happening outside the hotel (obviously beyond the hotel’s control) and the constantly jackhammering wore on us, but even at night after the daily construction ended, we could really hear the street noises. "

"The area"

"Nice property! It is located on a hill, they have a separate elevator that takes you to street level and city becomes very walkable. Only negative was the restaurant staff, after check-in went for lunch and it felt the staff was trying to make us sit in bar area and not offer us a restaurant table, after some persistence I was able to get a table able in the restaurant. "

"We found the location was excellent. Our room was clean and comfortable. Where the hotel fell short was not having coffee available in the lobby. We did use the parking garage. It was very tight and you had to use the same ramp to enter and exit which made for a stressful trip up and down. Of the 3 times we exited, the light which signaled for oncoming traffic did not come on 2 of those times. When the garage door opened there was another vehicle on the other side. "

"Great location "

"The hotel was beautiful! The room was clean, beds were comfortable and the shower was amazing! They have a restaurant on the property. Gorgeous swimming pool that's only open for the summer!"

"Everything was perfect "

"The best hotel experience I ever had! Staff kind and understanding without being in your face. Room was perfect. Really stunning. Breakfast was yummy. Literally the highlight of our holiday. Well done everyone there. You were amazing."

"Fabulous stay, we had an accessible room which was well appointed with roll-under sinks, sliding doors and a shower chair. There are lifts throughout the building and a wheelchair lift to the parking area with a disabled bay. The staff were brilliant, really went the extra mile to make our stay lovely. I would highly recommend this hotel for all guests but especially those with mobility issues/wheelchair users. San Sebastian is also surprisingly accessible and flat. Brilliant all round!"